Sheraton Maui Resort & Spa

Name: Sheraton Maui Resort & Spa
Address: 2605 Kaanapali Parkway, Kaanapali, Lahaina, Hawaii, United States of America, Kaanapali, Hawaii, US
Price range: US$458–US$2,651 per night
Rating: 8.2

US$402

/ night

Avg. for September

Sheraton Maui Resort & Spa - View from room

Select dates to see prices and availability

US$402

/ night

Avg. for September

Monthly average prices

Nightly prices at Sheraton Maui Resort & Spa average US$396 in the cheapest month (November) and US$690 in the most expensive month (June), based on the last 12 months.

Average nightly price at Sheraton Maui Resort & Spa by month, last 12 months (USD)
Month	Average price
January	US$509
February	US$535
March	US$566
April	US$522
May	US$517
June	US$690
July	US$586
August	US$425
September	US$402
October	US$444
November	US$396
December	US$503

Most expensive: June (~US$690)

Cheapest: November (~US$396)

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a lazy river. Additional features at this resort...

Amenities

Business amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kaanapali? This resort has 42307 square feet (3930 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at Teppan-yaki Dan, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Rooms

Make yourself at home in one of the 508 air-conditioned rooms featuring LCD televisions. Rooms have private lanais. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Location

With a stay at Sheraton Maui Resort & Spa in Kaanapali (Kannapali Beach Area), you'll be a 3-minute walk from Kaanapali Beach and 9 minutes by foot from Whalers Village. This beach resort is 0.5 mi (0.7 km) from Black Rock and 7 mi (11.3 km) from Napili Bay.

What's nearby

Kaanapali Beach(0.2 Miles)
May's Beach(0.4 Miles)
Whalers Village(0.5 Miles)
Black Rock(0.5 Miles)
Kaanapali Golf Courses(0.8 Miles)
Kaanapali Kai Course at Kaanapali Golf Resort(0.9 Miles)
Shoreline Snuba(1.3 Miles)
Drums of the Pacific Lū‘au(1.3 Miles)
Kahekili Beach(1.4 Miles)
Hanakaoo Beach Park(1.5 Miles)
Lahaina Civic Center(2.3 Miles)
Lahaina Civic Center Tennis(2.4 Miles)
Keka'a Beach(2.4 Miles)
Honokowai Beach Park(2.6 Miles)
Lahaina Cannery Shopping Center(3.1 Miles)
West Maui Airport (JHM)(4.6 Miles)
Kahului Airport (OGG)(27.8 Miles)

Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning

Show all

Location

2605 Kaanapali Parkway, Kaanapali, Lahaina, Hawaii, United States of America

Kaanapali Beach (0.2 Miles)

May's Beach (0.4 Miles)

Whalers Village (0.5 Miles)

Black Rock (0.5 Miles)

Kaanapali Golf Courses (0.8 Miles)

Kaanapali Kai Course at Kaanapali Golf Resort (0.9 Miles)

More location info

Room options

Premium Lanai 1 King Or 2 Double

Room details

1 Extra-Large Double Bed

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Deluxe Room, 2 Double Beds, Roll-In Shower, Ocean View (Mobility Accessible)

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Moana Oceanfront 2 Double

Room details

2 Double Beds

Sleeps 4

416 ft²

Air Conditioning

Heating

Private Bathroom

Deluxe Room, 1 King Bed, Ocean View

Room details

1 Extra-Large Double Bed

Sleeps 3

416 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Moana Oceanfront King

Room details

1 Extra-Large Double Bed

Sleeps 3

416 ft²

Air Conditioning

Heating

Private Bathroom

Moana Oceanfront Lanai King

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Room, 1 King Bed, Ocean View

Room details

1 Extra-Large Double Bed

Sleeps 3

340 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Room, 2 Double Beds, Hearing Accessible, Resort View

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Deluxe Suite, 1 Bedroom, Oceanfront

Room details

1 Extra-Large Double Bed

Sleeps 4

854 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 1 King Bed, Hearing Accessible, Partial Ocean View

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Moana Oceanfront 1 Bedroom Suite King

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Microwave

Room, 2 Double Beds, Oceanfront

Room details

2 Double Beds

Sleeps 4

340 ft²

Air Conditioning

Heating

Private Bathroom

Deluxe Room, 2 Double Beds, Ocean View

Room details

2 Double Beds

Sleeps 4

416 ft²

Air Conditioning

Heating

Private Bathroom

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

Room details

1 Extra-Large Double Bed

Sleeps 4

1600 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 1 King Bed, Hearing Accessible, Ocean View

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Room, 1 King Bed, Partial Ocean View

Room details

1 Extra-Large Double Bed

Sleeps 3

340 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 1 King Bed, Roll-In Shower, Resort View (Mobility Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Ohana Lanai Suite 1 King Or 2 Double + Murphy Wall Bed Ocean View

Room details

2 Double Beds

and

1 Murphy Bed

1 Extra-Large Double Bed

and

1 Murphy Bed

Sleeps 5

667 ft²

Air Conditioning

Heating

Microwave

Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Room, 1 King Bed, Oceanfront

Room details

1 Extra-Large Double Bed

Sleeps 3

344 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Suite, 1 Bedroom (Oceanfront)

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Deluxe Room, 1 King Bed, Roll-In Shower, Ocean View (Mobility Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Room, 1 King Bed, Resort View

Room details

1 Extra-Large Double Bed

Sleeps 3

340 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 2 Double Beds, Resort View

Room details

2 Double Beds

Sleeps 4

340 ft²

Air Conditioning

Heating

Private Bathroom

Moana Oceanfront Lanai 2 Double

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

1 Bedroom Suite Ocean View 1 King Or 2 Double

Room details

1 Extra-Large Double Bed

Sleeps 4

667 ft²

Air Conditioning

Heating

Rollaway or Extra Beds (Free)

Room, 2 Double Beds, Ocean View

Room details

2 Double Beds

Sleeps 4

340 ft²

Air Conditioning

Heating

Private Bathroom

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Suite, 1 Bedroom, Ocean View (Beachfront)

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Private Bathroom

Ohana Suite Ocean View 2 Double + Murphy Wall Bed

Room details

2 Double Beds

and

1 Murphy Bed

Sleeps 5

667 ft²

Air Conditioning

Heating

Separate Living Room

Room, 1 King Bed, Hearing Accessible, Resort View

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Room, 1 King Bed, Roll-In Shower, Ocean View (Mobility Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Private Bathroom

Ohana Suite Ocean View 1 King + Murphy Wall Bed

Room details

1 Extra-Large Double Bed

and

1 Murphy Bed

Sleeps 4

667 ft²

Air Conditioning

Heating

Separate Living Room

Guest reviews

8.2

Very good

Based on 1,002 verified reviews

Who stays here?

Business

Couple

62%

Family

28%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Set on Black Rock along Kaanapali Beach, Sheraton Maui Resort & Spa wins praise for its beachfront location, snorkeling and sunset views, sprawling pools, and generally friendly service, with a relaxed, family-friendly vibe and walkability to Whalers Village.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Many reviews note dated rooms with worn carpets, small or aging bathrooms, and occasional A/C or maintenance issues. On-site dining is costly with limited variety and early closing at times; resort and parking fees add up, and pool seating and umbrellas can be scarce, with occasional crowding from non-guests. An amenity-rich resort experience with notable extra costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Large pool with a lazy river and direct beach access by Black Rock are highlights, plus a luau and snorkel rentals. Downsides include pricey parking/resort fees, limited umbrellas and chairs with early saving, occasional wear or outages, and crowding from day users.

Related guest reviews

Scott

30 Jul 2025

Stayed 6 nights

Hotel was beautiful, room overlooking the beach/ocean/pool and grounds. Great pool, beach bar was excellent, location to a mall and other restaurants was a 5 minute walk, staff were so friendly. The only thing that was a little deceiving were the myriad of charges, several tax fees, the resort fee, parking fee, so many fees it was hard to figure out what we owed.

Sarah

18 Jun 2025

Stayed 4 nights

The Sheraton Maui Resort & Spa at Kaanapali Beach was a dream location. The resort itself if laid out so thoughtfully and beautifully, loved the winding pool and bridges along with convenient walk up food-stands/bars and being steps away from the amazing beach. The staff was super friendly as well. We can’t wait to return!

Todd

15 Jun 2025

Stayed 7 nights

This resort is outstanding. I'll list the very few negetives I can think of. As of June, 2025, expect to pay $27 for a burger, $25 for chicken strips, $50+ for steak or seafood, $17- $21 for mixed drinks. Breakfast will be $30 a person or $40 for the buffet. All the lounge chairs will be claimed by 9am; shaded chairs gone by 7am. Nobody will be at them, just towels and maybe a book. Daily self parking is $40 in addition to the $50 daily resort fee. Otherwise... it's beautiful, convenient, ocean views are world class, and the beach is incredible. We love it.

Charles Leonard Woods

6 Jun 2025

Stayed 9 nights

Did not appreciate giving access to locals for day use. Limits pool and beach privilages. Should only cater to paying customers staying there!!! Will have us looking elsewhere next trip.

Jake

29 May 2025

Stayed 5 nights

Amazing beach, nice restaurants, luau on property, fun pool.

Nina

12 May 2025

Stayed 4 nights

Room service was really poor , everything too expensive , mattress uncomfortable , duvet was made of plastic . The concierge advised us places for sight seeing without any consideration for our age and physical ability , without advising us to wear adequate footwear s d clothes and without saying how incredibly far away it was ! All together for the price of $480 room per night ,i was disappointed

Elaine

30 Apr 2025

Stayed 2 nights

Best place to snorkel from. We loved the pool.

Danielle

2 Mar 2025

Stayed 6 nights

Our stay at the Sheraton was amazing! We had a ground floor room with a lanai. The room was clean and spacious, and my kids loved playing around on the large grass area outside. The lazy river pool with a small slide was a hit. You can walk right onto a swim-able beach and rent patio chairs and an umbrella which made beach days perfect! The hotel location is walkable to many great restaurants and Whalers village. Everything we needed was at our fingertips.

Alina

27 Dec 2024

Stayed 5 nights

It was clean and the front desk staff were helpful. I would like to see more dining options and more activities and amenities. The game room was closed during our stay and the tennis and pickleball was never available. There were many people from outside using pools and pool chairs so the pools were always crowded !!!

Allison

4 Jan 2024

Stayed 2 nights

Resort was nice, right on the beach and large pool. The pool was pretty cold and the hot tub was broken one of the 2 days we were there. A few restaurants, very expensive but I guess inline with other touristy restaurants on Maui. No room service, not sure it was a staffing issue but room service was listed on the room phone.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the grounds and some rooms clean and well maintained. Others reported inconsistent housekeeping and maintenance, with worn carpets, pests, and bathroom mold or rust in certain rooms.

Related guest reviews

Maria Maggie

20 Jul 2025

Stayed 5 nights

I will visit the Sheraton again. I loved being right on the beach. The hotel was clean, staff was nice and I felt safe there. On top of that, the property was beautiful.

Thushari

21 Jun 2025

Stayed 5 nights

The property overall was great — the restaurants, beach, and spa were all excellent. However, the cleanliness of the room was disappointing. There were unexplained stains on the walls, a dead cockroach inside the room, and several others spotted outside. The carpet appeared old and visibly dirty. The bathroom was especially concerning, with noticeable hairs, rust, black mold, and sand present. While the rest of the experience was enjoyable, the condition of the room made it feel unclean and detracted from an otherwise great stay

Danielle

2 Mar 2025

Stayed 6 nights

seyed hamidreza

20 Feb 2025

Stayed 4 nights

The rooms are very run down and need remodeling. Motel 6 is a couple of levels better than this. Our friends staying had cockroaches in their room and were told that it is common. The only thing saving it is the great location. Their included breakfast option is weird that it can only be ordered and for buffet you need to pay extra. Why not make it easier and just include buffet. Otherwise great chill and relaxed place. Now too crowded.

Bailey

15 Feb 2025

Stayed 4 nights

This is my 4th stay at the Sheraton Maui Resort and Spa. I can’t say enough about it. I always ask to stay in the Moana section. It’s the most secluded section of the resort. This section has the most amazing views of the ocean. If you are coming for whale watching season, you can just sit on your balcony and watch in the morning and evening to see them. The rooms were furnished nicely and very clean. This resort is walking distance to Whaler’s village for some great dining. Or it’s a very short drive to Lahaina for dinner at many of the restaurants that have recovered since the fire. If you play golf, you have many choices near the resort. I’ve stayed at two other Ka’anapali resorts, but they do not compare to the Sheraton. You will love it!

Ashlyn Vy

12 Nov 2024

Stayed 3 nights

I stayed in Sheraton Maui Resort & Spa for 3 nights. The second day, they forgot to clean up my room. I called one time at 3pm and they told me they will come a few mins. But I waited that until 5:45pm nobody showed up to clean my room. So, I must go to the front desk to request service my room. The hotel room is not cheap and I must pay the service fee but I can not believe that they forgot to clean up my room. I think you should improve your service. Thank you! Ashlyn Dang

Audrey

16 Oct 2024

Stayed 7 nights

Staff reluctant to help with directions, rooms poorly cleaned and overall not friendly or welcoming

Milton

9 Jul 2024

Stayed 5 nights

The property was beautiful, clean and well maintained. The staff was very nice and friendly.

Alejandro Pereira

15 May 2024

Stayed 13 nights

We’ve stayed here before and it’s sad to see the conditions of the landscaping, pool, smelly stale closet that made our close smell terrible, cracked sink that smelled like sewer when you get close to it as your brushing your teeth. As expensive as it was and the surprise resort fees and parking fees really not worth the money!!! Dried up grass areas everywhere, balcony planter had weeds and no plants anymore sad to see management doesn’t care much about the deteriorating resort that once was in way better shape!!! Site seeing other resorts and couldn’t help to notice their pristine landscaping. I upgraded my room to celebrate our anniversary and was very disappointed!!!

Nancy

3 Mar 2023

Stayed 4 nights

I had stayed at this resort 10 years ago. I paid for a partial ocean view as well as my friend who also booked their own room as such. Her balcony was huge and mine which was in the adjacent building was so small a single person let alone a couple could not actually sit on the balcony. The bathroom has been renovated but the toilet didnt work and the old ratty carpet stunk of sweat. For what they charge it was a disapointment!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms often feel dated, with small or aging bathrooms, worn furnishings, occasional A/C or plumbing problems, and some noise. Positives include strong ocean views, balconies, and larger layouts in certain units.

Related guest reviews

James

21 Jul 2025

Stayed 7 nights

The room could use a little refurbishing especially the carpets. Outdated but functional bathroom facilities but overall OK fantastic location in Kaanapali. And the black rock with fantastic snorkeling overall very good.

Roy Mike

13 Jul 2025

Stayed 3 nights

Great property next to a beautiful beach, fantastic service from staff. The only complaint was the A/C would not cool the room down, making sleep uncomfortable due to it being warm and humid.

Jayoti

3 Jul 2025

Stayed 6 nights

Amazing location - cannot beat it in kanapalli .. near black rock beach water turtles amazing — way bette than Westin or others I was looking at location wise .. away from Whaler village chaos but walkable to it - so best of all .. location waist … but bar food and drinks not that great and rooms very old .. carpets and furniture old - had beautiful view from balcony so did not matter the room - old style very nice people .. I am glad I was there and not near Westin or whalers …

Christopher

28 Jun 2025

Stayed 6 nights

It was just alright. Expected more from a Sheraton property but the rooms were dated and the bathtub/shower was tiny. Overall whole bathroom was tiny. You couldn’t sit on toilet without your knees hitting the toilet paper holder. Was a very average experience. Property is nice. Beach was great. Dinner restaurant selection on property was limited and they stop giving out towels for the pool/beach and start closing bars early in the afternoon. Will stay at Westin next time.

Amanda

26 Jun 2025

Stayed 6 nights

The rooms could use some updates, The carpet was pretty worn but it was still a beautiful resort.

Jackie Marie

13 Feb 2025

Stayed 7 nights

Beautiful ocean front rooms and ocean views from these rooms are breathtaking! The room could stand to be updated by replacing carpet, or removing carpet....very outdated. Overall, wonderful stay!

Ross

12 Feb 2025

Stayed 6 nights

Grounds and location are fantastic. The only complaint I have is the room shower or specifically where the shower head was located. Instead of putting it on the short side of the shower (think rectangle) it was on the long side. That plus a curtain instead of shower door caused water to get all over the floor. To avoid that we took shower handle off and be very arre careful

Tae

4 Sept 2024

Stayed 9 nights

Great property overall but the rooms need new carpet and the beds are small and too soft.

Marty

16 Aug 2024

Stayed 7 nights

We had an absolutely wonderful view from our room. We could see sea turtles swimming in the cove right out of our balcony. The pool, bars, and beach access were very nice as well. Our only complaint was that the A/C in our room did not keep up.

DEBORAH

22 Dec 2022

Stayed 19,346 nights

The first room l was assigned was not what l paid for. It only had a partial ocean view, with the majority of the view being another building. I could not sleep the entire night because of the noise level. The room was very noisy the entire time. I believe it was connected to the elevator shaft.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful across departments. However, some guests experienced slow or inconsistent responses, check-in delays, miscommunication, or unfriendly interactions.

Related guest reviews

ROBERT

10 Aug 2025

Stayed 5 nights

Great resort and stay. Staff was very friendly and helpful.

Kandarp

10 Jun 2025

Stayed 2 nights

We arrived one hour early but room was not ready for next 50 mins. For others, they were able to checked them in, so not sure. Person who checked in was okay but other staff was not friendly ( kinda bit rude considering it is Marriot brand) overall, not worth the money we spent

Darla Weeks

29 May 2025

Stayed 5 nights

In a perfect location. Terrific pool and beach. The staff is wonderfully friendly. Had a great time!

Nina

12 May 2025

Stayed 4 nights

Roopama

21 Apr 2025

Stayed 1 night

The service and staff were outstanding.

Tricia

20 Nov 2024

Stayed 3 nights

It was the perfect place to end our vacation. Staff were truly outstanding!

Ashlyn Vy

12 Nov 2024

Stayed 3 nights

Veronica

8 Nov 2024

Stayed 5 nights

The staff was amazing and helpful.

Kim Lea

14 Jun 2024

Stayed 4 nights

This visit was disappointing and I would not recommend, or go back. We had some staff that were kind and helpful and others that were terribly rude and unhelpful so it really spoiled the experience. I booked the Sheraton because of the location and expected high standard from Marriott but would not choose it again. I paid for an upgraded room to see the ocean and had only views of the cabanas and bar that surround the pool. This is a huge property yet the morning yoga class was held right outside our patio so no sleeping in on vacation. Anytime you do a room charge the resort charges your credit card for 50 to 100 dollars regardless of the amount of the room charge. When I asked about this I was given many different versions of the billing and how it works. The reported activities may or may not happen, the front desk staff was unable to tell me where they were happening, and they change times without notification so be prepared to not be able participate. For example 730 yoga may be at 7 or may be at 730. The onsite dining options are limited and two of the three we selected were incredibly poor service. The Teppanyaki restaurant was overpriced, poorly cooked food in addition to disappointing service. The Lu’au we attended was also posted all different times from the onsite signage to the time on our tickets to the varied communication from staff. Times range from 4:30 to 6:30 so you stand with hundreds of attendees in the hot sun waiting to be seated.

amanda

17 Jul 2023

Stayed 2 nights

The resort itself was lovely. The lazy river, the views from the room and black rock beach. The bar and restaurants are great. Good drinks and food. The room is small with the two double beds. The bedding is terrible. No fitted sheet just a lose sheet over the mattress. Room service only attended to our room on time in the four days we were there and we never had clean towels or clean linens and the dirty linens were piled and trash as well. The bell man didn’t help us with our bags and the people working the towel kiosk by the pool were rude. We inquired into how much a cabana would be and they stated it wasn’t the listed price on the wall it was higher but they didn’t know how much. I made a comment like it should be the listed price on the wall and they said basically we do what we want in Hawaii, deal with it. It was strange.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Prime beachfront position on Kaanapali by Black Rock offers excellent snorkeling, sunsets, and ocean views. Walkable to Whalers Village and nearby dining and shopping along the beach path.

Related guest reviews

Kathleen

9 Aug 2025

Stayed 3 nights

Wonderful vacation spot, had everything close by.

Scott

30 Jul 2025

Stayed 6 nights

Avraham

24 Jul 2025

Stayed 4 nights

Very good hotel in perfect location

Sarah

18 Jun 2025

Stayed 4 nights

tony d

31 May 2025

Stayed 7 nights

This property is attached to the walkway that lines the entire beach and connects all of the hotels and restaurants on Kaanapali Beach. Approx 1.3 miles in length. Most of which is concreted. Great way to walk off the meals! Kaanapali Beach is absolutely beautiful and Black Rock is a great place for snorkeling and scuba driving. The sand is clean and has little to no debris.

William

24 Mar 2025

Stayed 2 nights

This could be a lean to and I’d still say it’s the greatest. This is BLACKROCK! It’s sacred and it’s awesome! Property is huge and has all manors of lodging. They have classic Hawaiian dishes and performances. Best part, it’s on Kaanapali beach. With waves as high 15feet sometimes coming in. Sometimes, it’s only a foot. Whichever, doesn’t matter, because it’s one of the greatest beaches in the world. Shopping within walking distance. Food within walking distance. Whales within walking distance. Cmon. That’s funny. Always great staff. Always fast check in. Always accommodating.

Robert

26 Nov 2024

Stayed 6 nights

Gorgeous views of Black Rock and Kaanapali Beach from our balcony. Beautiful sunsets. The best snorkeling is at Black Rock. We saw a dozen spotted rays, lots of turtles, and hundreds of fish in the coral reef past the diving rocks. Walk to Whaler's Village for dining and shopping. The best resort on the best beach!

FRANKLIN

21 Aug 2024

Stayed 4 nights

The location is the best in Maui , the beach are amazing the area wonderfully , very nice views and vacations ,

Emil

4 Jul 2024

Stayed 5 nights

The best location for easy access to snorkeling around Blackrock. Also an easy 10 min walk to Whalers Village for restaurants and shopping. Also easy access to the Ka’anapali trolley, and West Maui bus for transportation to and from the Cannery Mall in Lahaina. Room and general resort area do show a bit of wear and tear but overall everything kept clean and tidy. Resort staff are all very friendly and helpful. Resort also includes a lot of recreational activities and a very large pool area.

Renee

11 May 2023

Stayed 7 nights

We’ve stayed at several hotels on Maui, and this is now our favorite. Loved starting out our day with morning yoga and a workout at the gym, followed by drinks by the beautiful pool, snorkeling by the black cliff, and a stroll along the beach to Whalers Village for dinner.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and some restaurant or bar items are enjoyed, but on-site options can feel limited, close early, and are expensive; quality is mixed. A few highlight the luau, while room service and menu variety drew criticism.

Related guest reviews

Pierre

17 Aug 2025

Stayed 1 night

We arrived late in the evening from the airport. Staff were very welcoming and accommodating, We grabbed a quick bite at the restaurant in the area and the food was awesome. The beef steak sliders were truly delicious

cesar a

25 Jun 2025

Stayed 6 nights

Great location, bad food

Sharon

10 Jun 2025

Stayed 3 nights

Dining choices terrible and the food was not good

PATRICIA

3 Jun 2025

Stayed 2 nights

Loved it and plan on coming back next year. The breakfast buffet was real good. The shave ice was delicious. We

Karan Nilesh

4 May 2025

Stayed 9 nights

Need more vegetarian options in the restaurant

Daniel

22 Apr 2025

Stayed 7 nights

Nice hotel with a great beach near the black rock snorkeling spot. Pool was nice, but the hotel was “high volume” — a lot of people go through there and I think they have to work hard to keep the place clear, which they do pretty well. We stayed in a deluxe suite with 4 people which was very comfortable and a step above the standard room. We really liked it. We ate most of our meals at the resort, which was very expensive, but the food was decent. Overall, this was a great family trip.

Preston

27 Mar 2025

Stayed 9 nights

Didnt like the resturant choices as we couldnt go anytime to get a hamburger real quick. Every place was a big deal to get food.

Troy

24 Jan 2025

Stayed 7 nights

Nice pools friendly helpful staff…there were alot of extra added on expenses and the food and drinks at the hotel were very expensive

Martin C

19 Aug 2024

Stayed 7 nights

Great views of the ocean and beaches. Nice unique pool. Easy access to beaches. Close to grocery and shopping spots. Needs a small place to eat at for after hours food.

Steven Ray

23 Dec 2022

Stayed 19,348 nights

Our stay at the Sheraton Maui was overall great. Continue to be frustrated by Marriott not extending Bonvoy status perks when rooms are purchased through third party. Lifetime status - should give you status on any property - no matter how you purchase. The on property dining was good - but VERY limited menu. And call me old-fashioned, but I HATE getting room service in a paper bag. If I'm willing to pay $80 for breakfast - put it on a tray with glass plates and silverware please. The staff was great - friendly and attentive. Certainly can recommend the Ocean Front King - 3516 was center to the property with amazing views of Black Rock, the beach, the pool area, and the ocean. Great property location.

Was this helpful?

AI-generated summary based on recent guest reviews

Kishor

12 Aug 2026

Stayed 6 nights

Great location, but the hotel itself is incredibly dated and neglected. It completely fails to live up to the Sheraton brand name and does not provide the basic amenities you would expect from a 4-star resort. The poolside showers do not work or if they do a trickle of water pours out and the public toilets right next to the pool area were filthy. Between the lack of standard room amenities and the, dirty facilities, i was disappointed.

Greggory

29 Jul 2026

Stayed 6 nights

We absolutely loved our stay at Sheraton Maui Resort! From the moment we arrived, we felt welcomed and completely immersed in the beauty of Maui. The location is incredible, waking up to the ocean views, spending time on Kaʻanapali Beach, and watching the sunsets from the resort were some of our favorite memories. The staff was so friendly and helpful, and the entire resort had such a relaxed, welcoming island feel. We loved spending time by the pool, exploring the beautiful grounds, and enjoying the convenience of having everything we needed right there. The atmosphere was peaceful, the views were unforgettable, and it truly felt like the perfect place to slow down and enjoy vacation. Sheraton Maui Resort gave us memories we’ll cherish for a long time. We would happily return and recommend it to anyone looking for a beautiful Maui getaway!

Dino

22 Jul 2026

Stayed 5 nights

Very expensive for what you get. If you are travelling as a party of four, the beds are small - double beds, not queens. Not much room to be in the room when you are paying $600 a night it's a bit ridiculous. Additionally the resort fees are exorbitant as well.

Kristin

9 Jul 2026

Stayed 5 nights

Perfect for a family with two little ones ages five and six. They loved the pool and the slide and the luau on premise was amazing and super easy to get to. Everything was really walkable and Whalers Village being next was such a great option. Turtles all day long on the beach and the food was actually really good from the poolside bars and restaurants. also, the kid activities were a total hit like seeing aqua the mermaid in the pool and getting to hang out with her, and getting tattoos and other crafts.

Lewis

7 Jul 2026

Stayed 4 nights

Nice enough resort, however the pool area isn’t big enough for all the guests. Very frustrating that guests secure beds at ~6.30am and then don’t use them until maybe midday, sometimes I didn’t see people at all. Hotel staff should remove towels after 45mins of no use, that’s standard practice… 2 beds and an umbrella on the beach is $100 for the day, so if you miss the morning rush it can become an expensive day.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Sheraton Maui Resort & Spa

Is parking available at the property?

Self-parking is available on-site for a fee of USD 39 per night, which includes in/out privileges. Valet parking is also offered at a rate of USD 49 per night, with in/out privileges as well. Reservations are not required for parking.

Is breakfast offered at the hotel?

Breakfast is available, but specific details regarding the type (continental, buffet, etc.) and associated costs are not provided. Guests can enjoy breakfast in the room or at one of the resort's restaurants.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Shuttle services are included as part of the resort fee, which is USD 57.80 per accommodation, per night. Specific details on arranging the transfer are not provided.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible facilities in rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The resort is located on the beach, just a 3-minute walk from Kaanapali Beach and 12 minutes by foot from Whalers Village. It is approximately 7 miles from Napili Bay and 0.3 miles from May's Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 8:00 AM to 8:00 PM, and it is seasonal.

What are the policies for guests staying with children?

Children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly, welcoming guests of all ages.

What are the policies regarding extra beds and cribs?

Specific information regarding the availability of extra beds and cribs is not provided. Guests are encouraged to contact the property directly for details and any associated costs.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $617	17 $534	18 $546	19 $546
20 $546	21 $546	22 $545	23 $541	24 $546	25 $546	26 $546
27 $544	28 $546	29 $458	30 $632

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $783	2 $649	3 $1,013
4 $535	5 $530	6 $538	7 $602	8 $626	9 $611	10 $2,651
11 $520	12 $535	13 $547	14 $546	15 $546	16 $546	17 $546
18 $740	19 $740	20 $782	21 $773	22 $823	23 $593	24 $592
25 $533	26 $543	27 $535	28 $524	29 $546	30 $543	31 $535