Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included, with individually-wrapped food options available.

Are pets allowed at the property?

Pets are not allowed at this property.

What are the standard check-in and check-out times?

Standard check-in and check-out times are not specified, but special requests for early or late check-in/check-out may be accommodated based on availability and could incur additional charges.

What is the property’s location in relation to key landmarks?

The property is located approximately 1.1 km from the Southern Forest Heritage Museum and 1.5 km from Kent Plantation House. It is also about 8.7 km from Alexandria International Airport.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Holiday Inn Express Hotel & Suites Alexandria

Average nightly price at Holiday Inn Express & Suites Alexandria by IHG by month, last 12 months (USD)
Month	Average price
May	US$111
October	US$104
November	US$88

What guests think

Across reviews of Holiday Inn Express & Suites Alexandria, travelers often highlight friendly, accommodating staff, comfortable beds, and generally clean, quiet stays, while also noting recurring cleanliness lapses, dated areas, and occasional maintenance or booking hiccups that affect consistency.

Breakfast is frequently described as good, though one guest found it unavailable due to staffing. Location feedback mentions a safe setting and reasonable convenience, with one comment that access to the main highway can be tricky. Overall, it suits travelers seeking straightforward comfort and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mentions are limited: guests appreciated convenient parking, but a reviewer reported the business center computers and printer were difficult to use and staff could not assist.

Related guest reviews

10

Debra

20 Oct 2023

·

Stayed 2 nights

Such a great value. The rooms were very clean with a nice amount of space and very comfortable. Staff was great, coffee is amazing and breakfast was good. The computers and printer provided did not work easily and no one knew how to get to work. Manager disappeared when we were trying to get help. This is the one time I actually needed to use this feature and I got it solved on my own but a bit disappointed that no one knew anything.

8

Julianna

11 Mar 2024

·

Stayed 1 night

Clean friendly staff and good parking

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe clean rooms, while several report issues such as dirty bathrooms and microwaves, musty odors, a cockroach sighting, and missed details like empty soap dispensers.

Related guest reviews

10

Jeff

12 Aug 2024

·

Stayed 1 night

This property is always clean and well maintained. Staff is friendly and helpful. We stay here at least twice a year, add it is always a pleasant stay.

6

Ronald

26 Mar 2024

·

Stayed 1 night

I’ve stayed at Holiday in Expreses before and have been very impressed. Not this one. Property interior seemed worn and outdated. Had a a Musty smell and and the room had dirty smell similar to a dirty laundry smell. Was so tired, I didn’t mention it. The mattress was very comfortable and the breakfast staff was very kind.

4

Courtney

8 Jun 2024

·

Stayed 2 nights

Giant cockroach in my room, staff tried to say it wasn't a roach. Moved me rooms at 11pm. Very disappointed. Other than the bugs and condescending night staff the facility appeared nice. Wish I could attach a photo of the cockroach.

6

Jeffrey A

21 Jan 2023

·

Stayed 4 nights

Not very clean. We were never given enough towels we always had to ask for more.

10

Debra

20 Oct 2023

·

Stayed 2 nights

Such a great value. The rooms were very clean with a nice amount of space and very comfortable. Staff was great, coffee is amazing and breakfast was good. The computers and printer provided did not work easily and no one knew how to get to work. Manager disappeared when we were trying to get help. This is the one time I actually needed to use this feature and I got it solved on my own but a bit disappointed that no one knew anything.

10

Carolyn

10 May 2024

·

Stayed 1 night

Very nice, clean. Friendly staff

6

Amanda

28 Aug 2023

·

Stayed 3 nights

Dirty rag in shower. Empty soap dispensers. Dirty toilet. Broken toilet seat. Broken electric shades.

4

John

24 Mar 2024

·

Stayed 1 night

The hotel staff at check-in was very nice. We arrived late so we basically went in and went to bed. The next mornings we noticed the room was filthy. The microwave had a mess inside it and around the outside of it. The bathroom was not clean, the tile floor looked to have not been mopped.

8

Glenn

18 Dec 2023

·

Stayed 1 night

Great service at check in. Room spacious but could use a better cleaning.

10

Leslie

25 Mar 2023

·

Stayed 1 night

Very clean. Looked new and the staff was beyond friendly and accommodating. Great location and great price.

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Rooms

Beds are repeatedly called comfortable and some rooms feel spacious and quiet, but guests note dated furnishings and maintenance problems including slow hot water and low pressure, an inoperable AC, limited TV volume, and worn carpet or bathrooms.

Related guest reviews

2

Coney

13 Aug 2023

·

Stayed 1 night

It was so hot, the AC wasn’t working.

10

Susan

25 Jul 2024

·

Stayed 1 night

All is well and comfortable as expected

10

John

30 Apr 2023

·

Stayed 1 night

Friendly staff, accommodating. Clean and quiet

10

Betty

25 Feb 2024

·

Stayed 2 nights

Took forever for water to get hot at night, then very low water pressure. Very good breakfast.

10

Donald

15 Jul 2024

·

Stayed 1 night

The handicap accessible room was excellent in that my wife is in a wheelchair.

8

Tanya

9 Apr 2023

·

Stayed 1 night

Nice clean room, very quiet, lots of little extras such as shampoo and conditioner. A coffee pot with K Cups. The only problem was the tv was set on a low volume that we could not turn up. Breakfast wsd good. We visited with family for one night.

10

Debra

20 Oct 2023

·

Stayed 2 nights

Such a great value. The rooms were very clean with a nice amount of space and very comfortable. Staff was great, coffee is amazing and breakfast was good. The computers and printer provided did not work easily and no one knew how to get to work. Manager disappeared when we were trying to get help. This is the one time I actually needed to use this feature and I got it solved on my own but a bit disappointed that no one knew anything.

6

Rika

17 Sept 2023

·

Stayed 1 night

The Hotel need an upgrade, nothing really special about it but carpet need to be changed it’s just old and the bathroom is almost terrible if I can say , the toilet bowl has a lot of brown spots maybe the water around the area isn’t really good, not sure, we only stay one night.

10

Tonya

28 Sept 2024

·

Stayed 2 nights

The beds are very comfortable.

8

Glenn

18 Dec 2023

·

Stayed 1 night

Great service at check in. Room spacious but could use a better cleaning.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful, with several shout outs and effective help resolving a booking issue, though some guests faced a lost reservation, limited manager support, condescending overnight staff, and towel shortages.

Related guest reviews

10

Jeff

12 Aug 2024

·

Stayed 1 night

This property is always clean and well maintained. Staff is friendly and helpful. We stay here at least twice a year, add it is always a pleasant stay.

4

Courtney

8 Jun 2024

·

Stayed 2 nights

Giant cockroach in my room, staff tried to say it wasn't a roach. Moved me rooms at 11pm. Very disappointed. Other than the bugs and condescending night staff the facility appeared nice. Wish I could attach a photo of the cockroach.

2

Rodney

19 Mar 2023

·

Stayed 1 night

Hotel could not find otr reservation even with the reservation confirmation number. 🙄

10

Debra

20 Oct 2023

·

Stayed 2 nights

Such a great value. The rooms were very clean with a nice amount of space and very comfortable. Staff was great, coffee is amazing and breakfast was good. The computers and printer provided did not work easily and no one knew how to get to work. Manager disappeared when we were trying to get help. This is the one time I actually needed to use this feature and I got it solved on my own but a bit disappointed that no one knew anything.

10

Carolyn

10 May 2024

·

Stayed 1 night

Very nice, clean. Friendly staff

8

Julianna

11 Mar 2024

·

Stayed 1 night

Clean friendly staff and good parking

8

Karen

31 Aug 2023

·

Stayed 1 night

We left our Pillows and Jennifer made sure we got them back. She went out of her way to get them to us!!

8

Connie

23 May 2023

·

Stayed 5 nights

The staff was great. They were all eager to do what was needed. Jennifer at the front desk was particularly helpful. We loved Debra in food services. We had breakfast there every morning.

8

Tomica

15 Oct 2023

·

Stayed 3 nights

The staff was very friendly and willing to do whatever was needed to make our stay pleasant.

8

Zach

17 Feb 2024

·

Stayed 1 night

Staff were nice and helpful. Lia was solid in booking me. The hotel had an issue on the booking end but they sorted it out and assisted me well. Really appreciated that versus the standard corporate stance of “there’s nothing we can do”.

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AI-generated summary based on recent guest reviews

Location

Guests cite a safe, quiet area and convenient access to work sites, though one found reaching the main highway difficult.

Related guest reviews

10

John

30 Apr 2023

·

Stayed 1 night

Friendly staff, accommodating. Clean and quiet

8

Pat

5 Jul 2023

·

Stayed 1 night

Very clean and convenient to our job location.

10

Megan

8 Jul 2024

·

Stayed 1 night

It was in a safe part of town and quit

10

Mark

10 Feb 2024

·

Stayed 5 nights

Great place to stay clean and quiet.

8

brent

19 Nov 2023

·

Stayed 1 night

road is not easy to get to the main highway

10

Leslie

25 Mar 2023

·

Stayed 1 night

Very clean. Looked new and the staff was beyond friendly and accommodating. Great location and great price.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly viewed as good to delicious with friendly service and items like turkey sausage, but one guest reported no breakfast due to staffing.

Related guest reviews

6

Lana

16 Sept 2024

·

Stayed 1 night

There was no breakfast due to no worker

10

Nakeisha

6 Mar 2024

·

Stayed 1 night

Breakfast was delicious! I enjoyed my stay.

10

Betty

25 Feb 2024

·

Stayed 2 nights

Took forever for water to get hot at night, then very low water pressure. Very good breakfast.

8

Tanya

9 Apr 2023

·

Stayed 1 night

Nice clean room, very quiet, lots of little extras such as shampoo and conditioner. A coffee pot with K Cups. The only problem was the tv was set on a low volume that we could not turn up. Breakfast wsd good. We visited with family for one night.

10

Debra

20 Oct 2023

·

Stayed 2 nights

Such a great value. The rooms were very clean with a nice amount of space and very comfortable. Staff was great, coffee is amazing and breakfast was good. The computers and printer provided did not work easily and no one knew how to get to work. Manager disappeared when we were trying to get help. This is the one time I actually needed to use this feature and I got it solved on my own but a bit disappointed that no one knew anything.

8

Connie

23 May 2023

·

Stayed 5 nights

The staff was great. They were all eager to do what was needed. Jennifer at the front desk was particularly helpful. We loved Debra in food services. We had breakfast there every morning.

10

Ngozi

12 Jun 2023

·

Stayed 2 nights

Loved the turkey sausage for breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $109	19 $117	20 $135	21 $121	22 $104	23 $113	24 $104
25 $95	26 $104	27 $121	28 $121	29 $107	30 $135	31 $134

Su	Mo	Tu	We	Th	Fr	Sa
1 $96	2 $104	3 $125	4 $128	5 $166	6 $171	7
8 $95	9 $108	10 $125	11 $125	12 $108	13 $108	14 $108
15 $93	16	17 $134	18 $140	19	20	21
22 $140	23	24 $100	25	26 $100	27	28
29 $85	30 $96

Holiday Inn Express & Suites Alexandria by IHG

Prices for Holiday Inn Express & Suites Alexandria by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Communications, Wet Bar)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed

Standard Room

Suite, Multiple Beds, Accessible (Communications, Wet Bar)

Suite, Multiple Beds

Guest reviews of Holiday Inn Express & Suites Alexandria by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Alexandria by IHG

Prices for upcoming dates