European Hostel

In general, everything was bad. It’s a cheap place, but it’s really neglected and very dirty. The guy at the front desk named Nick was very rude to us. He would raise his voice very easily. Overall, it was a bad experience.

I traveled to several places between San Fran and San Jose. For the price and after experiencing staying In several places Id say this was a poor experience, witnessed people getting kicked out, and several others having strong arguments, all with the same guy at the front desk. From what I learned about this place, it’s a family business, PRIVATE PROPERTY and they reserve the right to refuse service to anyone at their discretion, In my experience and opinion it can put the traveler at a strict and though spot should you have a problem with the staff(owner). I had difficulty for failing to read all the rules and regulations, SPECIALLY the ones about them having an age limit of 30 years old and under, note for private rooms they said it was ok which I had a reservation for the day I arrived one night only and a private room for later that week from feb 2nd-8th, unfortunately my roommate got delayed and arrived after midnight, I checked In first at 3pm so I was already there, alerted front desk around 8pm, the response to the situation was that “she would have to find another place to sleep and come back the next day to check In at 3pm” that statement alone and the way it was said set the tone for how the conversation went, after trying to reason with the guy I just had to say “ok, thank you” and walk away, all of that for him to text me afterwards and now typing In a more professional manner that the case would be reviewed and she could stay. Nobody seemed happy there.

⭐⭐⭐⭐⭐ Outstanding Stay at The European Hostel – Thanks to Nick! I had an amazing stay at The European Hostel in San Francisco, and honestly, everything exceeded my expectations. The rooms were spotlessly clean, the atmosphere was welcoming and calm, and the location is super convenient for getting around the city. What truly made the experience exceptional, though, was the front desk staff—especially Nick. From the moment I arrived, Nick was professional, kind, and incredibly helpful. He went above and beyond to make sure I felt comfortable, answered every question with patience, and handled everything smoothly and efficiently. You can tell he genuinely cares about guests and takes pride in his work. It’s rare to find someone who combines warm hospitality, clear communication, and true professionalism the way Nick does. He really sets the standard and makes the hostel feel like a safe, friendly home rather than just a place to sleep. If you’re looking for a clean, well-run hostel with outstanding customer service, The European Hostel is the place to stay—and Nick at the front desk is a huge reason why. Highly recommended, and I would absolutely stay here again!

⚠️ DEATH THREAT: MANAGER THREATENED TO SHOOT ME & CLAIMED "POLICE KNOW HIM"! Review Content: DANGER! THIS HOSTEL IS RUN BY CRIMINALS. DO NOT STAY HERE. 1. ASSAULT, GUN THREAT & INTIMIDATION (The Incident): On New Year's Eve, I returned soaking wet from the rain and used the laundry machine because no staff was present. The manager appeared and immediately became violent. • Physical Assault: He pushed and shoved me physically and threw my wet clothes on the dirty floor. • Death Threat: When I tried to explain, HE THREATENED TO SHOOT ME. • Corruption/Intimidation: He threatened to call the police. When I stood my ground and told him, "Please call them," he bragged, "The police know me," implying he has local connections and is above the law. He then kicked me out into the heavy rain in the middle of the night. I was terrified for my life and powerless against his threats. 2. Theft & Scam: He refused to refund my remaining nights and kept my $20 cash deposit. They force you to pay cash (against platform rules) and refuse to return it if you have an early flight. 3. Health Hazards: The place is filthy. The toilet seat wipes off black with grime. Sheets have holes, and bed handles are broken/missing screws. Summary: This man is violent, claims to be above the police, and threatens guests with guns. Hotels.com should ban this place immediately.

Really bad experience. First, the check-in time was 10:00 AM - 10:00 PM, we already confirmed we will be there before 10:00 PM but the staff kept on reminding and disturbing us in uncomfortable tone. We ended up being there at 9:30 PM to check-in and the Indian guy didn’t let us get the room because we are not enough 21 while we just followed what Expedia said (minimum check-in age is 18 years old). He was threatening us that