LUMA Hotel San Francisco

This is a newer hotel near the Chase Center with a lot of amenities and a fabulous rooftop restaurant and bar. Everybody was friendly and valet service was quick and easy upon checkout. You can order coffee and pastries and other items through a coffee shop locally and they deliver it via robot. Really cool! It is a modern and clean place to stay, especially if you’re going to a game at Chase Center or Oracle Park.

Lobby was busy but check in was quick. Room was clean and light and comfortable. Fridge was nice and big, and we were able to request a kettle to make tea. The coffee machine was a little basic for such an upscale hotel, but at least there was a coffee shop as backup. Gym was excellent and the rooftop bar a nice option with good service.

I really like this hotel except for a couple things. 1. Valet during game day - absolute nightmare. Causes traffic down to the ballpark and goodluck getting your car later. The valet truly did their best. The issue is the hotel being right on the corner. 2. The elevator buttons - digital instead of your nomal analog and they rarely worked for us 3. Guests dont get priority at their rooftop spot Cavaña Other than that, my room was superb, the staff were all amazing, i will definitely be back

Great area with a lot close by that you could walk to easily and safely. Stayed here to go to a game at the Chase center and it was a super easy walk. The hotel staff was super friendly and accommodating. The room was nice and clean with a large bathroom. We did valet parking and the wait was long to get our car back due to some confusion and the valet attendant was very quick to waive one night of parking due to that without us even asking.

The hotel is nice but the valet parking is horrible, they were so under staffed that we had to walk to where our car was parked with our luggage.

The hotel was nice and clean, but it was too expensive for the parking fee of $107 per night.

It’s a new and modern hotel. Nice rooms. Nice rooftop bar. Only feedback is the parking is too overpriced

New modern construction near Chase and Oracle. Bright and clean. Good coffee and breakfast bar with bright sitting area. Impressive gym. Pleasant helpful staff

Really great hotel. Clean and modern. Nice gym and coffee shop. Friendly, helpful staff. Valet parking only.

Location and property was excellent Parking situation is terrible. 90$ a night only parking option

Great location clean and modern

I’ve been here 3 times already and it has been consistently clean, lovely, and service is always great. Each room we stayed in felt luxurious, modern, and highly comfortable. Water/Ice refilling stations are usually a short walk down the hall from the room. Hair dryer is top notch, it leaves my hair very silky and shiny. They have a steamer not an iron. It takes a while for tougher materials to dewrinkle like linen and thick cotton but it was pretty fast for a dress with thin material. This time we got the corner room, for my husband’s birthday and it was absolutely gorgeous. Very spacious and the room has 3 large windows that faced the city and the bay. There’s a building that seems under cared for so I thought it marred the view a bit but it’s San Francisco and my husband loved it! Their coffee tastes good but they do need more sugar and creamer. Parking is expensive we always park in another garage about 8 min walk away. We use the spot hero app to find good rates. We will certainly be back again.

Luma hotel was very clean. I also enjoyed their bathrobe & slippers they provided. I left my slippers at home, thank you!

Love staying at this hotel for Giants baseball games. Rooms are very clean, modern, and the beds are great.

Only complaint was no soap in the shower and there were hairs in the shower that weren’t mine.

Worn, dirty sheets on the bed at arrival.

Everything about this hotel was perfect! If we are in San Francisco again, we will definitely be staying here!! The staff was very friendly and accommodating!!! The property is beautiful, clean and in a great area!

The hotel was clean, new and very quiet.

Very clean everyone was very helpful. Views were amazing Thank you so much

The staff was so friendly and had a room ready to go when I arrived. The room was clean and tidy. There’s a grocery store nearby which is awesome for snacks or waters. Although they do provide water upon arrival which is nice! My go to stay in the city especially for an event at Oracle Park or Chase Center

Great room with neat modern touches that elevate it to a more luxury feel. Very clean, amazing housekeeping and front desk staff. Beautiful property and walking distance to Chase Center and Oracle Stadium - there’s even a market on the corner for groceries. Very easy to get food delivered and uber pickups. Right down the road from the police station so pretty quiet area. Would stay again and probably will.

Always enjoy my stays here. Clean, quiet and spacious rooms.

For the price, I think the LUMA hotel does a nice job and it is certainly tech-forward and feels like that area of SF but it is worth noting a few things for those staying: Notes: - If you are leaving the hotel later in the day or you are a late riser, you can't get room cleaning done after 12pm even if you click the button on the room for service. (I stayed for 3 days and could not get any cleaning done) - It is difficult to get someone to help if there is a problem with the room, in my room there was an extremely noisy refrigerator that was hard to sleep with. No way to unplug it or turn it off if you aren't using it. - The rooms have wall to wall rubber mats instead of carpet, it was fine but just detracted from the experience of a nice hotel. The walls are thin - you won't be going to bed early with neighbors. - The food availability for an area that close quite early is limited and it really needs to be more expansive. Even for breakfast which is amusing as it is delivered by a insulated robot cooler, it is basically the breakfast you would get working in SOMA on your morning commute in SF but instead of $20, it is $55. There is a great grocery store G and Ike's sandwiches on the block. - The rooftop experience is too small even for what seemed like people staying in the hotel let alone anyone else in SF, you do need reservations to eat comfortably and if you are a solo traveler you cannot reserve. I went up to check it out multiple nights and just left.

We enjoyed our corner room. The blackout blinds were excellent for sleeping and privacy! The flooring was unique. It would be helpful to have a full length mirror in the room. Train noise was noticeable but not annoying.

We love coming to Luma! Valet is difficult and we were told not to park out front but the line was coming from a street we did not come from so there was no choice. Maybe staff a little more from 2-3, or stagger check in times? It was the same last time too. But we still love it here!

The location is excellent, the elevator system was super convenient, the service was top notch, and the room had solid amenities and was well maintained. The only problem we had was the noise from the elevator area; it wasn’t suppressed all that well.

It was a very nice stay. Staff is really nice and helpful. Rooms are small with no closet but very clean with a huge TV. I would have liked a place to eat breakfast. Unfortunately the coffee place had great coffee but was out of food items by 9am. Being they are open until 3pm I would have thought more options would arrive but that was it for the day. I would recommend but come prepared.

Very clean and modern — exactly what I wanted. Mattress and pillows were soft, but not too soft, which I like. My only complaint is the weird rug, or lack thereof. Will definitely be rebooking.

Wry clean nice property but the room had this very strange hard plastic flooring that made the room very noisy and sterile. Carpet adds warmth and a sound dampening effect.

The bed was nice. Maybe a stand for suitcases.

Service was amazing from the time we arrived until we left. Everyone we came in contact with was polite, friendly and respectful. If I had any negative thing to say was a cavaña in which we ordering drinks and trying to pay with a $20 you’re told they have no change expecting a $4 tip for a $16 dollar tip. Other than that 5 stars

This was very close to public transportation and extremely convenient. The staff went out of their way to assist us with directions and suggestions. Arwen is an asset to the hotel as well. She was phenomenal.

Great area with a lot close by that you could walk to easily and safely. Stayed here to go to a game at the Chase center and it was a super easy walk. The hotel staff was super friendly and accommodating. The room was nice and clean with a large bathroom. We did valet parking and the wait was long to get our car back due to some confusion and the valet attendant was very quick to waive one night of parking due to that without us even asking.

We really loved our stay at Luma. We checked in late but the staff was still very personable, helpful and accommodating. The room was very nice and we loved the feel of the location. Very great stay! Will definitely be coming back.

My favorite hotel in San Fran. Amazing service, rooms are perfect, staff is kind, attentive and remember us every time we arrive. Makes us feel home away from home - which is increasingly rare in the service industry these days.

The staff was so friendly and had a room ready to go when I arrived. The room was clean and tidy. There’s a grocery store nearby which is awesome for snacks or waters. Although they do provide water upon arrival which is nice! My go to stay in the city especially for an event at Oracle Park or Chase Center

Excellent hotel. The place to stay if visiting Oracle Park. Staff were amazing and took the time to recommend several local places to eat amongst other personal touches, I believe Chris & Mitch provided high quality service to me directly but the entire team was pro. 10/10 would recommend & will be back again!

Staff was not very helpful.

Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super clean space. Excellent location near 2 stadiums.

Front desk staff were top notch. The best service in a long time.

Will definitely stay again, perfect location for Giants games.

Modern, clean, spacious rooms. Hotel is conveniently located to Oracle Park, Chase Center and public transportation. Enjoyed my stay and would return!

Arrived at Luma Hotel in San Francisco. Conveniently situated 5 minutes walk to Oracle Park (the home of San Francisco Giants), and 10 minutes walk to Chase Center (the home of Golden State Warriors). This new and modern hotel opened in 2022. It is very hip and high tech. It even has a coffee robo delivery 😱 Front desk staff, William is very friendly, too 😃 Will definitely come back!

Great location. Short walk to Chase center and short uber rides to everytbing else.

Modern decor and cool amenities, I love the robot coffee delivery option! Close to eateries, grocery store, clean and safe neighborhood, easy to navigate public transit.

Close to Oracle park

For SF itself not being clean or safe, this place definitely IS clean and safe, and close to the ballpark/venue. Definitely will stay here again!

Great hotel within walking distance to both Chase Center and Oracle Park.

Outstanding staff and facilities for the money. Neighborhood seems on its way up but walkable night life and restaurants are limited. MINU access is excellent.

Convenient location to Oracle Park and Chase Center

This is a newer hotel near the Chase Center with a lot of amenities and a fabulous rooftop restaurant and bar. Everybody was friendly and valet service was quick and easy upon checkout. You can order coffee and pastries and other items through a coffee shop locally and they deliver it via robot. Really cool! It is a modern and clean place to stay, especially if you’re going to a game at Chase Center or Oracle Park.

Very nice hotel! Convenient to walk to a from the stadiums close by. Great fitness center, coffee shop and restaurant.

Everything with the hotel and staff was wonderful. Unfortunately when we ordered food from the cafe downstairs the order was wrong and the breakfast croissant was cold

Very friendly and professional staff, great rooftop restaurant and good cafe with excellent coffee and pastries. The room was comfortable with nice robes and toiletries.

We enjoyed the coffe shop below. Perfect distance from chase center

Beautiful property. The coffee shop was not worth it in my opinion. But everything else was amazing.

Hotel was very clean and the staff were amazing. Didn't care for the food offerings.

It was a very nice stay. Staff is really nice and helpful. Rooms are small with no closet but very clean with a huge TV. I would have liked a place to eat breakfast. Unfortunately the coffee place had great coffee but was out of food items by 9am. Being they are open until 3pm I would have thought more options would arrive but that was it for the day. I would recommend but come prepared.

Coffee shop sandwiches and burritos could’ve been better.

We chose Luma because of the rooftop restaurant. Disappointing to have the restaurant and rooftop closed during our stay.