Name: Courtyard Chico
Address: 2481 Carmichael Drive, Chico, California, United States of America, Chico, California, US
Price range: US$111–US$343 per night
Rating: 8.47

What guests think

Across recent reviews, Courtyard Chico earns consistent praise for friendly, attentive staff, clean accommodations, and a convenient location near highways and local venues, while recurring frustrations include frequent pool and hot tub closures and occasional maintenance or key card issues.

Many guests find the rooms quiet with comfortable beds, though a few report limited soundproofing, dated areas, or minor design flaws. On-site dining feedback is mixed: several enjoyed the bistro and bar, while others noted undercooked dishes or wished breakfast and lobby coffee were included. Expect a clean, convenient stay with warm service, but check pool status and facility details before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent reports of the indoor pool and hot tub being closed, with occasional access offered at the neighboring Residence Inn. Several guests noted key card and exterior door lock issues, and parking is easy.

Related guest reviews

10

Paul

16 Aug 2025

·

Stayed 1 night

Overall, I was pleased with my stay. My only disappointment was the fact that the indoor pool and hot tub were closed. However, we were allowed to use the outdoor facilities at the neighboring property.

8

Tamara

22 Jan 2023

·

Stayed 1 night

Very friendly staff. I personally wish that there were better maintenance on some things, one that gets me a lot is when the bath tub won't hold water cause of the plug not staying down enough. Also it be nice to have a snack area to be able to purchase snacks and food. Including breakfast things because the bar/restaurant is not something I always want to go to for a quick bite. Pool and work out room is nice and clean and everything works well. All around pretty good stay. Lol I keep going back!!!

6

Sean

12 Jan 2026

·

Stayed 1 night

We were very disappointed to find out the pool wasn't available for use. The children were really looking forward to it. The women checking us in was not very welcoming. Breakfast should be included for the price of the room. The beds were very comfortable though.

8

David

16 Jun 2025

·

Stayed 2 nights

Everything was great and the place was really nice, but we didn’t know that the pool was closed until we had already booked it and were checking in. I think they really should have that updated online. Luckily they let us use the residence Inn pool, which was outdoor and nice, but made it very crowded. it shows that there is a bar, but they only serve beer and wine, but it does have a nice little convenience market that you could buy your own snacks and drinks and the room has a decent view windows open and clean amenities.

10

Erika

20 Jul 2025

·

Stayed 1 night

Convenient, easy access to the freeway. Didn’t like that it does not say the pool is out of service. Overall okay!

4

Karla

8 Jun 2025

·

Stayed 2 nights

Hot tub and pool out of order. Bathroom light not working properly

8

Anita

26 Feb 2024

·

Stayed 1 night

I liked the area, good access. Parking was better than downtown hotels with a truck. The door lock system was needing work. I almost had to walk all the way around to the front in my pjs because the key card wouldn’t work. Finally after 10 minutes of trying it unlocked.

6

Lauren

24 Feb 2025

·

Stayed 1 night

The pool is closed. This wasn’t noted anywhere and I had three very disappointed kids. Room was clean and location was easy on/off the highway.

8

Myron

17 Mar 2024

·

Stayed 2 nights

Very nice hotel. Very clean. Excellent accommodations. Staff was vey nice especially 2 employees I'd like to mention. Angela and Alicia both both went out of their ways to make the staff extra comfortable. Props out 2 those ladies. They deserve a bonus. Only complaint is the lock the back door (east side 1st floor) does not work very well. Have to slide card at least a dozen times to unlock. But will definitely be staying there again.

8

charity

16 Jul 2025

·

Stayed 1 night

I would have given it 5 stars if the indoor pool had not been under construction, but everything else was on point. And the young lady who was working at the front desk was only on the job for 3 days and did a great job. My only other issue is once I left the room. The key would not opened my door so I would have to go to the front office every time to have my key reactivated.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as clean, with many noting tidy accommodations. A few guests reported lapses like an unclean shower or tub, stained or damaged items, and limited housekeeping unless requested.

Related guest reviews

10

Magen

14 Dec 2025

·

Stayed 1 night

Very nice staff and clean rooms

10

Austin

13 Oct 2025

·

Stayed 1 night

Room was clean and quiet

8

Ernesto

15 Aug 2025

·

Stayed 2 nights

Very clean

10

Corbin

27 Aug 2023

·

Stayed 1 night

The stay was good but the food at the Bristo was not good and the jacuzzi tub was really dirty and gross when we tried to get in!

10

Ariane

17 Nov 2025

·

Stayed 1 night

Friendly staff, clean room

10

Telzey

12 Apr 2025

·

Stayed 2 nights

Very clean comfy beds.

4

Delia Vela

24 Sept 2025

·

Stayed 1 night

Shower wasn’t clean.

10

Sherry

7 Jul 2025

·

Stayed 4 nights

The staff was friendly and helpful, the room and hotel were clean. Issue: the "platform" for the beds had a crevice or opening behind head of mattresses....we saw saw seversl tissues and other items. Design flaw!

6

Daryl

21 Oct 2024

·

Stayed 2 nights

This property is a little older, first time visited. The staff I have to say was amazing, no shortness there. Our room was a little small, dirty bathroom with minor damage. Staff still only cleans upon request due to COVID which I thought was long over. The matress in our room was stained, stray large insects. The keys had to be re-keyed at least 2 times a day if we were in and out. Ther door lock was broken. The lobby was inviting, close to the freeway

8

Jessica

14 Nov 2025

·

Stayed 1 night

Convenient location and clean room

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Rooms

Guests often mention comfortable beds and generally quiet rooms. Some note limited soundproofing, smaller or dated rooms, and occasional design quirks such as sofa bed size.

Related guest reviews

6

Sean

12 Jan 2026

·

Stayed 1 night

We were very disappointed to find out the pool wasn't available for use. The children were really looking forward to it. The women checking us in was not very welcoming. Breakfast should be included for the price of the room. The beds were very comfortable though.

8

Shawn

29 Sept 2025

·

Stayed 2 nights

Everything was excellent. Other than my room was right next to the cleaning staffs closet where they keep all their supplies. And early morning it sounded like they were banging on my wall really loud. It almost sounded like they were doing construction on there and trying to come through the wall. Since I had gone to bed really late, was hoping I would have been able to sleep in. But that was not going to happen.

8

Ashneil

3 Nov 2025

·

Stayed 1 night

Nice clean facility, but needs renovation

10

Austin

13 Oct 2025

·

Stayed 1 night

Room was clean and quiet

10

Valerie

13 Apr 2025

·

Stayed 3 nights

Nice place. Bed was very comfortable. It was quiet. You didn't hear a bunch of kids screaming up and down the hallways or a bunch of doors opening and closing or people in the hallway talking wild on the way of the room. It was overall a very good stay

8

leslie

23 Dec 2024

·

Stayed 1 night

Room was clean and nice. The pool and Jacuzzi was not open and the sofa bed which is supposed to be a double to pull out definitely only one man bed other than that it was fantastic

10

Telzey

12 Apr 2025

·

Stayed 2 nights

Very clean comfy beds.

6

mary

29 Jul 2025

·

Stayed 1 night

Needs paint and upgrading.

6

David

2 Mar 2025

·

Stayed 2 nights

The room itself was fine but the rooms have very little sound proofing. The Nextdoor guests were so loud and you could hear everything. The food was under cooked as well.

6

Daryl

21 Oct 2024

·

Stayed 2 nights

This property is a little older, first time visited. The staff I have to say was amazing, no shortness there. Our room was a little small, dirty bathroom with minor damage. Staff still only cleans upon request due to COVID which I thought was long over. The matress in our room was stained, stray large insects. The keys had to be re-keyed at least 2 times a day if we were in and out. Ther door lock was broken. The lobby was inviting, close to the freeway

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Service

Service is widely praised as friendly, attentive, and efficient across the front desk and bistro, with quick help when issues arise. A few guests experienced a less welcoming check-in or unclear housekeeping policies.

Related guest reviews

8

William

4 Aug 2025

·

Stayed 1 night

Very convenient location and staff was helpful.

10

Harold

6 Jun 2025

·

Stayed 2 nights

Staff was very friendly and attentive. Would definitely stay again.

10

Eloisa

4 May 2024

·

Stayed 3 nights

I was very satisfied with my stay. It was exactly what I expected with exceptional customer service from the front desk to housekeeping! I highly recommend this spot.

10

Edelmira

22 Jun 2024

·

Stayed 1 night

Very easy check in and excellent staff.

8

Daniel

28 Apr 2025

·

Stayed 1 night

Nice hotel, a bit pricey for the day that we needed it. The person that checked us in was having an off day, having an argument with another employee as I approached the front desk, less than friendly during the check in. Otherwise, no complaints!

10

Jennifer

26 Jan 2026

·

Stayed 2 nights

The staff was absolutely fantastic. The woman who checked us in was hysterical and friendly and kind, and the bartender and briefed out were amazing as well.

10

Ashley

23 Feb 2026

·

Stayed 1 night

The staff was nice. It was nice and quiet and i got a good night sleep.

10

Margie

29 Aug 2024

·

Stayed 3 nights

Courtyard Chico is our home base when we visit our daughter who is away at college. The rooms are clean and comfortable, and the staff is always kind and accommodating.

8

charity

16 Jul 2025

·

Stayed 1 night

I would have given it 5 stars if the indoor pool had not been under construction, but everything else was on point. And the young lady who was working at the front desk was only on the job for 3 days and did a great job. My only other issue is once I left the room. The key would not opened my door so I would have to go to the front office every time to have my key reactivated.

8

Gabriele

19 Oct 2024

·

Stayed 1 night

The front desk was great. We had a problem with our first room and she took care of us right away. She knew that we were really tired.

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Location

Location is convenient with easy freeway access and proximity to venues and the university. A few noted outside noise from a nearby racetrack in the early evening.

Related guest reviews

10

Ellen

28 Jan 2024

·

Stayed 3 nights

Friendly, clean and close to our venue.

10

Erika

20 Jul 2025

·

Stayed 1 night

Convenient, easy access to the freeway. Didn’t like that it does not say the pool is out of service. Overall okay!

10

Audrey

11 Feb 2025

·

Stayed 1 night

Clean, convenient to our work location and as always great hotel meeting the expected Marriot experience! Thank you!

8

Anita

26 Feb 2024

·

Stayed 1 night

I liked the area, good access. Parking was better than downtown hotels with a truck. The door lock system was needing work. I almost had to walk all the way around to the front in my pjs because the key card wouldn’t work. Finally after 10 minutes of trying it unlocked.

10

Fred

29 May 2025

·

Stayed 1 night

Great location, friendly and efficient staff, good food.

8

Tyler

3 Sept 2025

·

Stayed 1 night

Room was clean, quiet and close to a connection of roads that crisscross Northern California.

10

Eric

16 Mar 2024

·

Stayed 1 night

My comment on Noisy was caused by a race track about a block away that was making a lot of car engine revving noise. Not much the hotel can do about it but it made conversations distracted when outside. Not noticed as much inside but I’d guess the local businesses and homeowners are likely aware. I think it was around 5:30-6:30 pm time estimate. Ahhhhhh……Friday night at the races.

10

Julee

2 Feb 2025

·

Stayed 2 nights

It was great! The location was perfect and the accommodations were clean. The staff was friendly too!!!

8

Jessica

14 Nov 2025

·

Stayed 1 night

Convenient location and clean room

10

Janay

6 Jun 2025

·

Stayed 1 night

I needed a room for graduation and this was perfect! Super close to the school & the staff were all so sweet. They even gave the graduates a gift bag at check in that included a signed letter from all the staff wishing us luck with graduation & beyond.

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Dining

Dining feedback is mixed: several guests liked the bistro, breakfast, and drinks, while others found food undercooked or not good, and some wished breakfast and lobby coffee were included.

Related guest reviews

8

David

16 Jun 2025

·

Stayed 2 nights

Everything was great and the place was really nice, but we didn’t know that the pool was closed until we had already booked it and were checking in. I think they really should have that updated online. Luckily they let us use the residence Inn pool, which was outdoor and nice, but made it very crowded. it shows that there is a bar, but they only serve beer and wine, but it does have a nice little convenience market that you could buy your own snacks and drinks and the room has a decent view windows open and clean amenities.

8

Chesley

13 Mar 2025

·

Stayed 1 night

No free coffee ( other than In Room) or breakfast

10

Corbin

27 Aug 2023

·

Stayed 1 night

The stay was good but the food at the Bristo was not good and the jacuzzi tub was really dirty and gross when we tried to get in!

10

William

4 Mar 2025

·

Stayed 2 nights

We were very please with our stay. The bistro was very good.

10

Jennifer

26 Jan 2026

·

Stayed 2 nights

The staff was absolutely fantastic. The woman who checked us in was hysterical and friendly and kind, and the bartender and briefed out were amazing as well.

10

Fred

29 May 2025

·

Stayed 1 night

Great location, friendly and efficient staff, good food.

10

Breeann

13 Aug 2023

·

Stayed 1 night

This hotel was perfect for a day after driving. The rooms were clean and the beds extremely comfortable. We swam in the indoor pool and grabbed a drink from the bar. Would 100% recombed this hotel.

10

Kenneth

25 May 2025

·

Stayed 1 night

The Staff was the highlight of our stay. The Gentleman working the Bistro & the Young Lady working the front Desk this Friday Evening (5/23/2025) were extremely accomodating and made our stay with two small children feel as easy as staying home. From the quick drink/food service to the fact they had a crib available to bring to our room for our 14 month old baby, it was like staying at a relative's house that just loves hosting. The staff working the bistro & front desk Saturday morning were just as friendly, and maybe even more accommodating. The pool was closed, but the 200ft walk to the Residence Inn was no hassle. I also need to mention that the Bistro food was very good, so we didn't feel a need to make the trek downtown. That alone was a great surprise, since we assumed we'd have to load up the kids just to grab some food. Overall this a fantastic stay, and we would absolutely book another room here the next time we come to Chico.

10

Amy

17 Aug 2025

·

Stayed 2 nights

Comfortable beds and good breakfast.

6

David

2 Mar 2025

·

Stayed 2 nights

The room itself was fine but the rooms have very little sound proofing. The Nextdoor guests were so loud and you could hear everything. The food was under cooked as well.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $149	17 $160	18 $193	19 $183
20 $111	21 $119	22 $150	23 $129	24 $129	25 $156	26 $170
27 $115	28 $123	29 $124	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $142	3 $151
4 $123	5 $134	6 $160	7 $182	8 $192	9 $343	10
11 $123	12 $123	13 $161	14 $144	15 $160	16 $189	17 $188
18 $132	19 $163	20 $163	21 $151	22 $160	23 $189	24 $192
25 $132	26 $123	27 $132	28 $144	29 $123	30 $180	31 $151

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About this property

Location

Room options

Room, 1 King Bed

Deluxe Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Executive Suite, 1 King Bed with Sofa Bed

Deluxe Room, 1 King Bed

Room, 2 Queen Beds

Executive Suite, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chico

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Prices for upcoming dates