Neighbourgood Sutter Mansion

Name: Neighbourgood Sutter Mansion
Address: 1409 Sutter Street, Lower Pacific Heights, San Francisco, California, United States of America, San Francisco, California, United States of America
Rating: 9.3

"Spacious bathroom"

"Comfy beds"

"Well located"

"Immaculate rooms"

"Well-sized rooms"

"Accommodating staff"

Amenities

Parking
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box

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Guest reviews

9.3

Superb

Based on 105 verified reviews

Who stays here?

Business

21%

Couple

42%

Family

20%

Group

11%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Neighbourgood Sutter Mansion, guests consistently praise the beautifully restored historic setting, welcoming staff, comfortable beds, and a convenient location, while some report occasional maintenance or cleanliness issues, slow-to-heat hot water, patchy Wi‑Fi, or noise in certain rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jonathan

22 Feb 2026

·

Stayed 5 nights

The room was clean and the bed was very comfortable. The staff were very friendly and helpful. An interesting and attractive place.

10

Mark A.

2 Feb 2026

·

Stayed 1 night

helpful staff, especially Amanda

10

Steven

15 Jan 2026

·

Stayed 2 nights

Nice people, nice location. On site parking which is odd for a boutique hotel in SF. Only complaint is there is no shelf in the shower for soap or shampoo. Minor nit.

10

Yu

30 Dec 2025

·

Stayed 1 night

The service was truly 5-star, and the check-in process was seamless. We loved the room and the beautiful interior of the hotel. It made our stay feel very special.

10

Susan

14 Dec 2025

·

Stayed 2 nights

Such a beautiful place, great location and super nice staff! We also loved the location and the quiet of our room. The staff needs to learn to make a proper espresso, truly. They could up their game on the atmosphere with music in the downstairs and maybe some live greenery. We were there at Christmas and the decorations were dismal. It is just short of how spectacular it could be. It wouldn't take much.

1409 Sutter Street, Lower Pacific Heights, San Francisco, California, United States of America

Location

Located in Western Addition, a neighborhood in San Francisco, Neighbourgood Sutter Mansion is in a shopping district. Lombard Street and Palace of Fine Arts are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park and Alcatraz Island. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like whale-watching.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

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