Is parking available at the property?

Nearby parking is available at a fee of GBP 12.00 per day, located 2133 ft away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, stair-free paths to the entrance, wheelchair-accessible registration desk, public washrooms, and a fitness center. Limited wheelchair accessibility is available throughout the property.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Newcastle-upon-Tyne, within a 10-minute walk of Grainger Market and Castle Keep. It is 0.8 mi (1.3 km) from St. James' Park and 1 mi (1.7 km) from Utilita Arena Newcastle.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hampton By Hilton Newcastle - Comfortable Stay

Average nightly price at Hampton By Hilton Newcastle by month, last 12 months (USD)
Month	Average price
January	US$99
February	US$116
March	US$113
April	US$108
May	US$116
June	US$119
July	US$124
August	US$97
September	US$148
October	US$130
November	US$129
December	US$116

What guests think

Hampton By Hilton Newcastle draws praise for its central location opposite the train station, friendly staff, and generally clean, modern rooms with spacious showers, making it a convenient base for city visits and onward travel.

Recurring drawbacks include frequent lift outages and occasional maintenance disruptions, plus off-site parking that requires a walk. While many find rooms comfortable, mattresses are often reported as hard or squeaky, and some street-facing rooms suffer from late-night bar or bin noise. Breakfast is commonly described as good with plenty of choice, though a few guests found items lukewarm or service disorganised at busy times. A practical, city-centre stay best for travellers prioritising location and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent lift outages and small elevators cause delays, with occasional refurbishment or maintenance affecting areas; parking is off site and involves a walk, and the bar’s selection can be limited.

Related guest reviews

10

Hilary

12 Jan 2025

·

Stayed 2 nights

We had a lovely stay at the Hampton by Hilton in Newcastle, from the lovely room to the very helpful staff and the breakfast team and food , we can’t fault our stay . We parked at the car park at Times Square which isn’t too far away from the hotel and were given a discount by the hotel. . We will definitely return .

8

Lisa

10 Jun 2025

·

Stayed 2 nights

Hotel was clean. Breakfast great. General condition was a bit rundown. Only one elevator was available for guests.

6

NEIL

20 Apr 2025

·

Stayed 2 nights

Lift out of order fir the entire stay. Coffee machine didnt dispense correct coffee very poor

4

John

14 Mar 2025

·

Stayed 1 night

One of the lifts is out of order and apparently has been for 3 years. The heating in many of the rooms doesn’t work and the staff try and pretend this is an isolated event. The stack of available portable radiators unfortunately gives the game away. Personally, I would never book this hotel again.

6

Jonathan

1 Feb 2024

·

Stayed 3 nights

There are major building works going in at the Hotel which i was not aware of. Only 1 lift works which is a pain ,if on higher floors. Reception area a bit of a mess. If i had know i would have stayed somewhere else.

10

Brian

4 Feb 2024

·

Stayed 1 night

Central hotel in the busy Newcastle city centre. 50 meters from the train station door and easy walking distance to all main dining and nightlife areas. Rooms basic, clean, quiet aircon. Only downside is that one of the elevators is out of service causing a fairly long wait and there are ongoing refurbishment works in the reception and gym (out of service during our stay).

8

Peter

26 Aug 2025

·

Stayed 3 nights

Hotel itself was good, friendly staff who were very helpful. Be aware that car park is at least a 10 minute walk away and the sent as part of confirnation does not take you to the correct car park - very frustrating and disappointing not to be told about it upfront.

8

James

29 Dec 2024

·

Stayed 1 night

Got an early check in which was fab. Very quick check-in. Room was noisy as adjacent to main road but you are in town centre so to be expected.Reception provide ear plugs if required. Came back after dinner for a drink in lounge but the bar only had 1 type of white wine which for a hilton was bizarre. Worse was they had run out of wine glasses so offered gin glasses, really!

8

Daisy

3 Jun 2025

·

Stayed 1 night

Enjoyed the spacious room, we stayed in room 717. This is our 2nd time in the hotel. Love how close the hotel is to the train station. Only thing i noticed is that both occasions, only 1 lift was working out of the 2. Lifts are tiny, it says it fits 10 people but I doubt it. Breakfast included but can do with lots of improvement, no fried eggs. No cutlery or plates laid out on the table. Slow clearing of tables. Saw a blonde waitress doing her mascara near the hot food pass using a reflection on the wall, so unprofessional.

8

Karen

22 Sept 2025

·

Stayed 1 night

Great location right in the centre of the city. Room and social spaces were clean. Good choice for breakfast in the morning. Was quite a walk from the carpark when it was pouring rain with though.

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Cleanliness

Many guests find the hotel and rooms clean, but standards are inconsistent; several mention stained carpets or linens, bathroom odours or mould, and occasional missed housekeeping.

Related guest reviews

10

Allan

15 Jun 2025

·

Stayed 1 night

Fantastic stay - very clean

6

Patrick

6 May 2024

·

Stayed 1 night

Property is a little tired, and it’s probably not fair to compare to another Hampton Hilton, but Leeds and Blackburn are far far superior. Reception is on the second floor, and there is only one working lift. There is a very clear staff shortage too. Although very friendly, it’s hugely apparent that the staff are stretched. Our bedroom had been well used. It was pleasant enough, but I was most disappointed when I returned to the room at 1am to sleep only to discover that the sheets were dirty and soiled. I was too tired to cause a fuss, but it did prompt me to leave this review.

10

Lisa

15 Nov 2025

·

Stayed 1 night

Clean room, staff were very friendly. Told us where to find breakfast etc. we choose not to have breakfast but I expect it would have been lovely.

10

Katherine

15 Feb 2025

·

Stayed 1 night

I loved this hotel, staff were great and the room was gorgeous, this is my hotel of choice now! Good choice for breakfast, coffee from machines isn't great though.Only downsides were only one lift was working, so often was confronted with squashing in with groups of men by myself or waiting, and the edges of the room were dusty and some mould on the grout at the bottom of the shower, some crumbs on desk from previous occupants. Loved the bouncers at the door keeping randomers out and you couldn't get better for the location.

10

Dorothy

1 Dec 2025

·

Stayed 1 night

Good size clean room. Nice shower, comfy beds. Breakfast all you need . Hotel in good location. Have stayed here before and will do so again.

10

Karl

23 Sept 2025

·

Stayed 2 nights

Another great stay at this city centre hotel. Room spacious considering location, very clean throughout. Staff friendly and attentive.

4

Adam

16 Feb 2023

·

Stayed 2 nights

Check in was great and the two young men were very helpful and friendly especially when we asked for a room move due to the room being dirty, there was red/orange "stuff splashed on the rv and some of the sockets. The roomlooked and fekt like it hadn\'t been cleaned. Lots of staun on carpet and furniture. Our 2nd room was much better although still lots of stains everywhere.The water in the sink took an eternity to drain away, surely the room maid should notice and report thi gs like this.The buffet breakfast was disappointing, hot food looked dried up, eggs looked like those rubber ones . the Hampton by hilton in York is far superior to this one. Only good thing is its in a great location and

8

Ann

20 Apr 2025

·

Stayed 2 nights

Hotel was nice. Breakfast was plentiful and well received. We had a nice large twin room. Only disappointment was the bathroom was really smelly. Some kind of drain issue. We just kept the door shut and it was fine. Good value for what we paid

6

Ian

24 Feb 2023

·

Stayed 1 night

I checked into my room late, and was given a nice room on the 7th floor (703), but the room was very smelly- stale wet carpet type of smell. I could not be bothered to change it but the smell remained all night One of the glasses still had toothpaste remains in the bottom of it, even though it was with the tea things and upside down.

2

Adrian

20 Jul 2024

·

Stayed 1 night

Checked in, went to room and we discovered the second bed was a child size sofa bed. This was basic, unclean and stained with bodily fluids, Returned to reception to be told hotel was full so would get a refund. After booking an alternative hotel I was informed that the hotel would not refund after all. I have been in conversation with hotels.com regarding this but still no refund weeks later. Disgusting. If you want a reception manager who is a liar, a room with a stained sofabed and no service whatsoever, this is the place to go.

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Rooms

Modern rooms with spacious showers and some good views, but many report hard or squeaky mattresses and occasional heating or air conditioning issues; street-facing rooms can be noisy late at night, and sofa beds suit children better than adults.

Related guest reviews

6

richard

21 Jul 2025

·

Stayed 2 nights

Tired looking room, faulty flush on toilet, aircon broken

4

Eva

4 Jul 2025

·

Stayed 7 nights

The worst bed i have ever slept in. The bed was hard, no springs, laying on a board. And every time you turned over they creeked. We were moved to another room, same problem. It looks like this has been going on for years according to other reviews, but nothing has been done. The staff was friendly. The breakfast okay.

8

Ian

12 Nov 2025

·

Stayed 2 nights

Very convenient location, close to the train station. Clean and pleasnt rooms with good noise insulation from the busy streets. Matress was the only let down, not very comfortable.

6

Susan

18 Nov 2025

·

Stayed 1 night

Mattress in bedroom terrible , creaked every time we moved !

2

Chris

4 Aug 2024

·

Stayed 1 night

Nice hotel in the centre of the city, but surround by late night bars! Did not get much sleep at all, I think the last bar closed at 4am, this was directly below our hotel room.

6

Leslie

8 Dec 2024

·

Stayed 1 night

Great location, good room terrible mattress, every sping could be felt and heard

6

Sandra

25 May 2025

·

Stayed 1 night

Lovely staff and nice hotel. Excellent breakfast. 2nd floor room with a poor view and very noisy from local bar music till 1am. The room was very stuffy overnight with poor air conditioning

10

linda

3 Nov 2025

·

Stayed 1 night

Room was modern and clean. The breakfast selection was good and bar area nice

10

David

27 Aug 2025

·

Stayed 1 night

We were placed on the top floor with an amazing view of Newcastle. I will definitely be booking again in the future

10

Michael

14 Apr 2025

·

Stayed 1 night

Fab hotel, great location opposite train station but quiet at night. Only issue was I booked a twin room but was given a queen with sofa bed and the sofa bed was really uncomfortable for my daughter. That was the only problem. Everything else was really good

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Service

Service is widely praised as friendly and helpful, with quick resolution of issues in many cases, though a few guests reported check-in problems or poor follow-up.

Related guest reviews

10

Darren

1 Aug 2025

·

Stayed 2 nights

excellent friendly staff was the main thing, so welcoming and would happily spend time to discuss things with us, hotel was in a great location near the station and was modern and clean

10

Robin

30 May 2025

·

Stayed 1 night

Check in excellent - problem with key card not working but quickly rectified. Very chatty, friendly and helpful young lady checked is on and was very informative

10

Gavin

28 Jul 2025

·

Stayed 1 night

Very convenient for train station ie directly across the road and in great area for everywhere in general. ALL staff have been so helpful and I wouldn't hesitate to stay in this particular hotel again. Keep up the good work.

10

Carol

21 Aug 2023

·

Stayed 1 night

Lauren on the Reception was extremely polite and lovely. As soon as she found it was our Wedding Anniversary she gave us a complimentary drink in the hotel bar. Enjoyable stay will definitely return!

4

Ian

15 Jul 2024

·

Stayed 2 nights

Rang this property to tell them I’m a night worker so will be arriving late. The receptionist refused to check me in or allocate a room for me and also never even bothered to pass the message on so I was put down as a no show. When checking out they couldn’t print me a receipt but promised to send it. They never did. I have rang them 3 times for this receipt and given them 2 different email addresses and still I have no receipt. Shocking service.

10

Susan

12 Jun 2024

·

Stayed 2 nights

Great location - just beside the train station. City centre shopping, restaurants and the Glasshouse Gateshead all within easy walking distance. Fabulous view from high floor room. Room spacious and well equipped. Breakfast included - lovely scrambled eggs and a waffle maker (never seen that before!). Staff friendly, welcoming and engaged -from check in to late night staff. Nathan on reception deserves special mention - best check in ever from someone who made me feel individual and welcomed. Will definitely stay again!

6

Fiona

2 Jul 2025

·

Stayed 1 night

Nothing special, somewhat disappointing for Hilton. Staff uninterested, no hello, please or thank you. Entrance quite awful, stained carpet and chair in room. Overall just poor, look for something a bit more special for the price.

10

Katrina

18 Nov 2025

·

Stayed 1 night

Staff was very helpful went above and beyond

10

Linzi

9 Jan 2025

·

Stayed 1 night

Nice easy check in/out. Friendly staff

10

Craig

14 Jun 2025

·

Stayed 1 night

Lovely staff the moment we arrived made us feel like a very valued customer, Lovely gesture gifting us a couple of glasses of prosseco as there for our anniversary. Rooms are spotless with comfortable bed nice pillows etc and the breakfast in the morning has a great variety all in all 10 out of 10 couldn't fault the place and look forward to returning.

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Location

Excellent central setting directly opposite Newcastle Central Station, giving easy access to shops, restaurants and sights; some guests noted nightlife noise in the area.

Related guest reviews

10

Darren

5 May 2025

·

Stayed 1 night

Ideally situated in the centre of Newcastle. Large clean room and nice breakfast. Would stay again

10

Mark

5 Aug 2025

·

Stayed 1 night

Great location

2

Chris

4 Aug 2024

·

Stayed 1 night

Nice hotel in the centre of the city, but surround by late night bars! Did not get much sleep at all, I think the last bar closed at 4am, this was directly below our hotel room.

10

Joe

10 May 2025

·

Stayed 1 night

Easy central location very quiet

10

brian

19 Aug 2025

·

Stayed 1 night

The property is directly across from the train station. Staff very accommodating, the room was nice. Within a few blocks are the major tourist sights plus shopping, restaurants, etc. Good find.

10

Sharron

16 Feb 2025

·

Stayed 1 night

No issues. Hotel was directly opposite the train station and central to everywhere on foot. Loads of pubs, restaurants nearby as well as the main shopping area a short walk away.

8

colin

19 Aug 2025

·

Stayed 1 night

Hotel over the road from train station plenty bars and restaurants about

8

Edith

13 Aug 2024

·

Stayed 2 nights

So close to railway station and easy walk to shopping centre, museums etc.

10

John

12 Jun 2025

·

Stayed 2 nights

Next to railway station

10

Malcolm

21 Sept 2024

·

Stayed 1 night

Located opposite the train station. Rooms are modern, spacious and clean. Check in is efficient. Breakfast is often busy and average. Well connected to the metro, and a short 10 minute walk up to the shopping centre.

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Dining

Breakfast is generally good with a broad selection and options like waffles, and dietary needs often accommodated; some stays saw limited choices, lukewarm items, or temporary disruptions due to maintenance.

Related guest reviews

8

David

22 Apr 2025

·

Stayed 1 night

Great value, clean, well placed and pleasant staff. Good breakfast but it was a little cold. Would stay again.

6

Christopher

6 Apr 2024

·

Stayed 1 night

Very noisy , thumping music till early hours. Hotel must of been aware if this and customers should be made aware. Breakfast well below Hampton standards. Hot breakfast was luke warm, bacon overcooked to the point it couldnt be cut with a knife. No mushrooms, fried eggs or black pudding

10

Chris

16 Nov 2025

·

Stayed 1 night

Great room with nice spacious shower. Friendly service from all of the reception team. Nice breakfast.

10

Irwin

27 Sept 2025

·

Stayed 1 night

Very good stay room clean and comfortable and very good breakfast too

8

Daisy

3 Jun 2025

·

Stayed 1 night

Enjoyed the spacious room, we stayed in room 717. This is our 2nd time in the hotel. Love how close the hotel is to the train station. Only thing i noticed is that both occasions, only 1 lift was working out of the 2. Lifts are tiny, it says it fits 10 people but I doubt it. Breakfast included but can do with lots of improvement, no fried eggs. No cutlery or plates laid out on the table. Slow clearing of tables. Saw a blonde waitress doing her mascara near the hot food pass using a reflection on the wall, so unprofessional.

10

Sidney

31 Oct 2025

·

Stayed 3 nights

The room was spotless and comfortable. All staff were very friendly and helpful. The breakfast was very good and plentiful. The only complaint was, they ne er had our favourite bicardi in the bar.

8

Beavan

15 Nov 2025

·

Stayed 2 nights

Surprised at lack of choice of hot breakfast items- just five items. Was hot and cooked well. Tinned fruit on chilled cabinet - surprised no fresh, although apples and bananas available. Very watery juice. Excellent location. Well presented room

8

simon

11 Jan 2024

·

Stayed 1 night

Due to maintenance there were no breakfast eat in option.

10

Mark

6 Aug 2025

·

Stayed 1 night

For a one nighter, it was comfortable and bey clean. Breakfast was everything you would expect and catered for coeliacs.

10

linda

3 Nov 2025

·

Stayed 1 night

Room was modern and clean. The breakfast selection was good and bar area nice

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $126	3 $126	4 $132	5 $123	6 $113	7 $178
8 $89	9 $100	10 $130	11 $201	12 $137	13 $116	14 $196
15 $89	16 $100	17 $124	18 $131	19 $100	20 $132	21 $295
22 $94	23 $101	24 $121	25 $109	26 $118	27 $162	28 $249
29 $95	30 $99

Hampton By Hilton Newcastle

Prices for Hampton By Hilton Newcastle

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed with Sofa Bed

Family Room, Multiple Beds (Connecting Rooms)

Room, 1 Queen Bed, Accessible

Room, 2 Twin Beds

Room, 1 Queen Bed

Guest reviews of Hampton By Hilton Newcastle

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton By Hilton Newcastle

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $137	20 $192	21 $221	22 $153	23 $105	24 $238
25	26 $97	27 $105	28 $105	29 $127	30 $138	31 $185