What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately GBP 13.90 per person.

Are pets allowed at the property?

Pets are allowed with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Grey Street. It is 0.2 miles from Newcastle-upon-Tyne St. Nicholas' Cathedral and Bigg Market, with several other attractions nearby.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Motel One Newcastle - Comfortable Stay in the UK

Average nightly price at Motel One Newcastle by month, last 12 months (USD)
Month	Average price
January	US$88
February	US$95
March	US$92
April	US$92
May	US$99
June	US$101
July	US$116
August	US$88
September	US$121
October	US$114
November	US$113
December	US$109

What guests think

Across many reviews of Motel One Newcastle, guests praise the central, walkable location and friendly staff, while noting compact rooms, effective value for short stays, and some recurring issues with room temperature, occasional noise, and mixed breakfast impressions.

Rooms are generally clean with comfortable beds, though a few guests reported housekeeping or maintenance lapses such as showers, TVs, or fixtures. The lobby, lounge and bar areas receive frequent praise, but parking is off site and the bar can feel pricey. Expect a modern, centrally located base that suits short city stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the stylish lounge and bar areas, with some noting the bar stays open late. Parking is off site at nearby car parks, and the bar lacks draught beer or can be pricey.

Related guest reviews

10

Celia

21 Aug 2025

·

Stayed 1 night

Good location, beautiful building, friendly & helpful staff, great bar area, clean and comfy rooms

10

Helen

27 May 2024

·

Stayed 1 night

Excellent hotel in heart of the city. Fabulous bar and lounge.

8

Neville

5 Apr 2023

·

Stayed 1 night

Right in the centre of the city, dozens of bars and restaurants within yards of the entrance, parking is a pain as there isn’t any, have to go to NCP, small clean room

8

Mary

25 Sept 2024

·

Stayed 1 night

Convenient location ie for shops, castle, transport links (railway station/metro). I had a good sized room with nice en suite. Hairdryer & kettle in room + tea/coffee but more milk would've been handy. Ground floor has seating/bar area, inc outside seating. Reception staff polite, helpful.

10

Lorraine

27 Jun 2025

·

Stayed 1 night

Very clean small room but great price. Nice foyer and bar area. Great loo’s. Perfect location

8

Will

27 Feb 2025

·

Stayed 1 night

A friendly welcome and good service, Room was small but clean and adequate for a short stay on my own. A little small for two though. Bathroom and shower fine and can’t fault cleanliness throughout the hotel. Unusual to have no draught beer at the bar but the bottle I chose was decent. Didn’t opt for breakfast but it looked nice when I checked out. I only stayed one night but a good, central location. Wasn’t a great deal happening and lots of the bars were empty, (understandable for a Monday in February). Lots of chain restaurants around and it’d be worth doing some research if you’re staying and thinking of eating out. The nearest car park was shut so had a bit of a mystery tour trying to navigate the various one way streets and bus lanes but eventually got on an NCP about 10 mins walk from the hotel.

10

Annabelle

4 Jan 2024

·

Stayed 1 night

Everything you’d need from a city centre hotel! Walkable distance from many of the bars/restaurants. Super quiet inside once off the street. Bar open 24hrs to extend the night too!

6

Michael

3 Oct 2025

·

Stayed 2 nights

The staff was not brilliant, poor information about car parking, need a deal with Dean street it’s crazy pricing to park. Need knowledge on the park and ride. We ended up parking for The first night at Stephensons quarter which was mikes away so caught an uber. Poor information at the desk, we went to the wrong lift for level 6, not told Tired and cross. Breakfast is not British just continental definitely won’t stay again.

10

Walter

7 Sept 2023

·

Stayed 2 nights

Lovely interior design and secret sun terraces totally unexpected. Doesn't look much from outside but DR Who's Tardis inside. Downside no draught beers.

8

Rhys

31 May 2025

·

Stayed 1 night

Had a decent stay here! Really like the location and being able to leave your luggage after you check out is a nice touch. Staff are friendly and e have stayed here before and will more than likely be back again but unfortunately on this occasion the bed seemed to be very firm to the point it was uncomfortable, the bottom sheet didn't fit on the bed and the duvet was very thick for this time of year considering it was over 20 degrees at the time of our stay. We did have Aircon which we did use but this still didn't really help once you were in bed.

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Cleanliness

Many reviews say rooms and public areas are very clean. However, recurring comments mention occasional smells, hairs, stains, or mould in some bathrooms and bedrooms.

Related guest reviews

6

Bethany

5 Jul 2024

·

Stayed 2 nights

Room was small but practical. Quiet and comfy bed. Good blackout curtains. Old carpets and stains on furniture. Shower fan not working so after a showier the whole bathroom was like a steam room for the evening/night. Breakfast cheap but cheerful- no hot food but suites us fine. Good central location

4

Abigail

4 Dec 2022

·

Stayed 1 night

The lounge and bar were stunning however for the price paid the room was tiny, not even enough room to wheel a suitcase down the bottom of the bed, we booked a king room which was two single beds pushed together which kept separating during the night, upon stripping the bed the next morning the mattress had no protector on and was covered in all types of hair, the walls were covered in what I’m assuming to be coffee stains that had been thrown up the walls, the bathroom floor and shower were covered in hairs as well as shower gel left on the walls. The staff however were lovely. But would not stay again as it felt like a claustrophobic hostel, it’s definitely not designed for anyone over six foot or more than one night, as the bed was tilted and the signal was appalling as well as the WIFI, check in was smooth however we were not provided with any information about the hotel itself just payment and our room number.

10

Reginald

29 Jun 2025

·

Stayed 1 night

Very clean and comfortable room, excellent bathroon with good shower. Really liked the interior design and general feel of the hotel and we were able to leave our bags all day while my granddaughter visited the university that was close by. Also very reasonable price for two rooms.

6

Matea

9 Nov 2023

·

Stayed 1 night

Hotel staff were very good , however mould was found above shower unit along with shower hose spraying water into lights on ceiling . Bed was comfortable to lie on until the beds started to separate due to them being two singles pushed together .

10

Simon

13 Nov 2025

·

Stayed 3 nights

Clean and comfortable. I'd happily stay there again.

10

NEIL

25 Feb 2025

·

Stayed 1 night

Very clean and excellent staff

6

j

15 Feb 2024

·

Stayed 1 night

Room very adequate nothing special the sink had pubic hair in it

10

Lorraine

27 Jun 2025

·

Stayed 1 night

Very clean small room but great price. Nice foyer and bar area. Great loo’s. Perfect location

10

Theresa

13 Nov 2025

·

Stayed 1 night

Clean room, helpful staff, great location.

6

Claire

17 Jan 2025

·

Stayed 2 nights

Unfortunately the bathroom had a very strong smell of urine around the floor of the toilet, additionally there were makeup smudges on the bottom of the mirror, and makeup stains (orange foundation marks) on plug sockets and light switches, which made the room feel unclean. The smell in the bathroom was very strong and unpleasant. Additionally it was hard to sleep due to other guests letting their doors slam, this happened a few times between 11pm-1am both nights, so I didn’t end up sleeping well at all, which had a negative impact on my day (I was staying in Newcastle due to a job interview so the lack of sleep due to slamming doors was especially disappointing). I appreciate that these are heavy fire doors but the sound was so loud it vibrated the walls. Overall the location is great, staff were professional and as a budget hotel it’s fine if you’re travelling for social reasons.

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Rooms

Rooms are compact and functional with comfortable beds and limited storage. Several guests report ineffective air conditioning or overly warm rooms, occasional noise between rooms, and minor issues with TVs or water temperature.

Related guest reviews

6

Pete

21 Jul 2025

·

Stayed 1 night

The room was ridiculously hot. The air conditioning was non existent. For 160.00 for one night, I’d have expected a room that was big enough for two people to move around. The breakfast was very nice, however.

10

Stewart

30 Jan 2025

·

Stayed 1 night

One of the nicest places we've stayed in Newcastle and the location was first class especially for the Theatre Royal & the Bigg Market. Receptionist 'Chloe' was very friendly and welcoming! Room was brill (Room 532), nice King Size bed, Aircon fantastic and everything else brill for an Overnight stay. Happily go back again for the price

8

Laura

21 Apr 2024

·

Stayed 2 nights

Great location and room as expected for a Motel One. Only issue was the temperature of the rooms. Despite the control being at its lowest number the temperature of the room didnt change and i was too hot and struggled sleeping. I had to open the window to get some air in but that did mean noise from the pub courtyard outside.

6

Jeremy

26 Feb 2025

·

Stayed 2 nights

Great value hotel in a very central (but quiet) location just off Grey Street. I ahve stayed her 4 tims but in this occasion the room was far too hot, even with the window open, and there seemed to be no way to turn the heat down

6

N

2 May 2025

·

Stayed 4 nights

This MotelOne is well located. Staff are friendly and efficient. Having said that the rooms are starting to look a little run down and the air conditioning in mine was totally underpowered for a south facing room.

8

John

8 Jun 2025

·

Stayed 1 night

Great central location. Rooms are small and pretty basic but fine for a short stay.

10

Mary

12 Mar 2025

·

Stayed 1 night

Room was lovely. Bed was very comfortable. Nice bathroom. Only small problem was the soundproofing. I was disturbed by sounds from other rooms.

8

Jennifer

16 Oct 2025

·

Stayed 1 night

ideal location, comfy bed, tv in room not great

8

Richard

28 Jan 2024

·

Stayed 1 night

Really nice hotel, helpful staff, very well located in the center of the city. Rooms are clean and the facilities were great. Only issue we had was that the room was very hot and we just couldn’t get the room to cool either with the AC or by opening the window even when it was 7 degrees outside. This meant we had a very uncomfortable night.

8

Christopher

26 Mar 2024

·

Stayed 1 night

A fantastic location and a great hotel with rooms that relfect the price point at which it sits. Small but fine for one or two evenings. Walls could do with a touch up and having stayed a few times its difficult to regulate the temperature of the room. Great shower facilities and a comfy bed. Worth a stay and will do so again.

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Service

Staff are widely described as friendly, helpful and efficient, with thoughtful touches and early check in when available. A few guests reported discourteous interactions or poor information during problems.

Related guest reviews

10

neil

7 Nov 2025

·

Stayed 1 night

Very friendly staff, room was spotless and fit for purpose

10

John

3 Nov 2025

·

Stayed 1 night

Never a problem. Staff alway very helpful

2

Paul

17 Dec 2025

·

Stayed 1 night

We stayed at Motel One yesterday and were left dissatisfied with their customer care. Upon arrival we attempted to check in only to be advised their systems were down. We had a tight turnaround with a dinner reservation which had left us about a 30 minute window to get into the room and get changed for dinner. The staff were extremely discourteous and did not offer a drink while we waited for their systems to come back online. They claimed it wasn’t their fault, even though it clearly was and we were the ones inconvenienced. We were offered no discount or any proper apology as despite speaking to a manager and emailing a complaint I have received no discourse. This has definitely put me off staying there in the future, along with being questioned on arriving back at the property after 11pm as their card reader to unlock the door does not work. All in all, probably the worst service I have ever encountered at a hotel.

10

Chris

13 Nov 2025

·

Stayed 1 night

Friendly and knowledgeable staff. Was able to check in early. Clean room. Small but very well laid out. Great shower.

10

Stephen

3 Feb 2025

·

Stayed 1 night

Friendly and very helful staff, booking and checking in/out very quick and simple, no hassle, great stay

8

Christopher

4 Sept 2025

·

Stayed 1 night

I had a really good stay at Motel One Newcastle. Booking and check-in were simple and the team on reception were friendly and professional. My room was easy to find, very clean and tidy, with a comfortable bed and a well laid out bathroom. I liked that I could decide about breakfast later. When I did have it, it was a straightforward continental spread but with plenty of choice – breads, meats, cheese, yogurt, fruit, even soft-boiled eggs. The location was great, just a short walk from Monument Metro, and there are good places to eat nearby – I found a nice spot at Cote. The hotel itself was fairly busy with a mix of tourists and business travellers, but it always felt comfortable and the staff were friendly and helpful. For the price, it felt like really good value and I’d happily stay again – probably my first choice when I’m next in Newcastle.

10

ALAN

27 Jul 2025

·

Stayed 2 nights

Perfect hotel right in the middle of the city. Great price in drinks. Great service at reception. Would highly recommend

10

Gordon

15 May 2024

·

Stayed 2 nights

Outstanding service and made me feel very welcome! I was traveling for my birthday and my wife arranged for presents to be delivered to my room from the US. Krista and Rachael were very helpful and made it happen. The hotel even left me a handwritten birthday card. So nice and unexpected! They also gave me a top floor room with incredible views of the city.

10

Lauren

15 Jun 2025

·

Stayed 1 night

Staff were extremely helpful and friendly, they really made our stay! Hotel was clean and in a great location.

6

Graeme

16 May 2024

·

Stayed 1 night

Issue with first room, second room very nice and clean, staff were excellent

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Location

Very central and walkable to Central Station, theatres, bars and restaurants. Some guests experienced late night street or service noise, especially on busy nights.

Related guest reviews

10

Celia

21 Aug 2025

·

Stayed 1 night

Good location, beautiful building, friendly & helpful staff, great bar area, clean and comfy rooms

8

andrew

17 Nov 2025

·

Stayed 1 night

Modern, clean city centre hotel. Close to Central Station and night life. The Stand Comedy Club just next door. Room and bathroom not large but quite adequate for a single night or weekend break. Continental breakfast and cereals available. Security controlled access on Friday / Saturday nights.

8

sarah

9 Oct 2024

·

Stayed 1 night

Great stay was well within walking distance of nice pubs restaurants and venue O2 City Hall. Room was small with a view to the back, slightly noisy when emptying waste trucks and logistic traffic. Room was very warm even opened the window hence the noise heard. Was value for money all amenities needed would stay there again. Breakfast looked nice but didn't stop for it saw as we walked through to check out.

10

ADAM

30 Oct 2025

·

Stayed 1 night

Great location. Nice clean room.

10

mike

14 Oct 2025

·

Stayed 1 night

Great value, check in early, check out late - right in middle of city centre and only short walk from all transport facilities

6

Florence sheila

20 May 2024

·

Stayed 3 nights

Central newcastle location..very noisy and busy on fri snd sat night but hotel is locked at 11 am with access only via keycard..5th floor quiet but some disruption on floor 1 . Rooms warm on 5th floor and air conditioning inadequate..bar area very nice and comfortable and secure..dog friendly and staff lovely but little dog appropriate outdoor space apart from the newcastle streets..plenty of eaating out options but avoid fri and sat as busy and leary

8

Iris

24 Sept 2025

·

Stayed 1 night

Shops nearby, restaurants, great location

10

Andrea

26 Sept 2025

·

Stayed 1 night

Good location but a bit noisy at night. Lovely staff. Nice Pino ! Shower needs attention.

10

Ben

13 Sept 2025

·

Stayed 1 night

The hotel is in a great location. I came down for the great north run and it had great options for food in the immediate vicinity. Where i parked was only a 10 minute walk away. The hotel itself is lovely. Lobby area is beautiful and i found the rooms comfortable and not too hot. I can never sleep the night before i run an event but when i did get to sleep it was a pleasant nights sleep. My room was outside the stairwell and which was occasionnaly noisy but nothing to complain about. TV was a bit hit or miss if it wanted to work or not. Would happilly stay again if in the area.

10

rejane

23 Jul 2025

·

Stayed 1 night

Affordable and very nice. Right in the heart of the city. Walk everywhere

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Dining

Breakfast is continental only; many found it fresh with a decent selection, while others thought it limited or overpriced and noted coffee or presentation issues. Little to no hot food is provided.

Related guest reviews

8

Melissa

15 Jul 2024

·

Stayed 1 night

Parking is far from then location and breakfast was nothing comparable to the muliple other motels we stayed at and paid 30usd for bkfst. Nothing cooked except a few hardboiled eggs,stale bread, and 1 of 3 coffee machines on. The other Motel 1s and regular motels served hot food for less. Eggs, sausage, beans, and more. Disappointed

6

Pete

21 Jul 2025

·

Stayed 1 night

The room was ridiculously hot. The air conditioning was non existent. For 160.00 for one night, I’d have expected a room that was big enough for two people to move around. The breakfast was very nice, however.

6

Alison

1 Nov 2025

·

Stayed 1 night

Room quite compact, however it was clean. Stained beakers rather than cups, not really my liking. Breakfast option pretty poor.

10

JOAN

5 Jan 2025

·

Stayed 1 night

All excellent except breakfast food left uncovered!!

8

Claire

18 Mar 2025

·

Stayed 1 night

The hotel is lovely but the breakfast is expensive for what you get. It’s also not organised very well so while I would stay again, I wouldn’t add on the breakfast.

10

Petr

18 Jan 2023

·

Stayed 19,374 nights

Amazing hotel in the middle of everything in Newcastle. The breakfast is “continental” but all the products used are so fresh & delicious so it’s worth every penny.

10

Rebecca

6 Jun 2024

·

Stayed 1 night

Perfect value for money in heart of Newcastle. Good breakfast - except for coffee machine - not the best coffee. Not sure why there's paper cups - use proper cups so don't have to throw away.

10

Rajesh

13 Feb 2025

·

Stayed 1 night

Great stay at a lovely hotel in the heart of Newcastle. Quiet street and great service. 9.9/10. Just lost 0.1 on breakfast

8

Debra

25 Sept 2025

·

Stayed 2 nights

Breakfast buffet was good. Great location. Great pillows. Enough towels.

8

Joyce

26 Jul 2024

·

Stayed 2 nights

The staff are very friendly and helpful...always. We have stayed here twice. The hotel has an amazing Continental breakfast buffet, if you chose that option. Train station, restaurants, grocery store are all within a few minutes walk. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $101	3 $103	4 $120	5 $112	6 $96	7 $191
8 $74	9 $86	10 $127	11 $133	12 $96	13 $117	14 $224
15 $73	16 $79	17 $108	18 $112	19 $87	20 $130	21 $246
22 $73	23 $81	24 $126	25 $126	26 $133	27 $141	28 $269
29 $88	30 $80

Motel One Newcastle

Prices for Motel One Newcastle

Monthly average prices

About this property

Location

Room options

Room (Special One)

Room (The One)

Room (The One with View)

Guest reviews of Motel One Newcastle

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Motel One Newcastle

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $124	21 $172	22 $135	23 $104	24 $214
25 $109	26 $78	27 $78	28 $83	29 $116	30 $133	31 $185