Name: Home2 Suites by Hilton Eugene Downtown University Area
Address: 102 West 11th Avenue, Downtown Eugene, Eugene, Oregon, United States of America, Eugene, Lane County, US
Price range: US$134–US$390 per night
Rating: 8.55

What guests think

At Home2 Suites by Hilton Eugene Downtown University Area, guests praise the exceptionally friendly staff, spacious suite-style rooms with kitchenettes, and a convenient downtown location near the university, while noting mixed cleanliness and maintenance, city-managed paid parking, and street noise.

Breakfast is often appreciated for variety, though some found items limited or inconsistently stocked. Several reviews cite downtown challenges—visible homelessness and occasional safety concerns. Overall, expect a convenient suite-style base suited to travelers comfortable with an urban downtown environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a gym, pool, free guest laundry, pet friendly options, and security measures. Some note the pool can be chilly, morning hours start later, there is no hot tub, and parking is city managed and often paid or confusing.

Related guest reviews

10

Judi

5 Jun 2023

·

Stayed 2 nights

The property was clean, comfortable, and conveniently located. There was some (but not enough) covered parking. Dining options were nearby. Decent breakfast. Pool was a little chilly and there is no hot tub. Washers and dryers are available in free. There is an exercise room.

8

Ronda

5 Jun 2025

·

Stayed 3 nights

Property had good security measures in place. Buffet was very nice. Stuff was great. Lots of homeless all around the hotel. Some kept to themselves some did not.

4

Justin

5 May 2025

·

Stayed 2 nights

The area is very loud, difficult to sleep and you have to pay for parking, there was no hot tub and pool hours started at 0900

10

Daniel

18 Aug 2025

·

Stayed 3 nights

Stayed at Home2 Suites recently and honestly loved it! The rooms are super spacious and feel more like a little apartment than a hotel room. Having the kitchenette was a huge plus, and everything was clean and modern. The staff was really friendly and check-in was easy. Breakfast had a solid variety, and I liked that they had healthy options too. The gym was well-kept, and the outdoor lounge area was a nice touch—great spot to relax at the end of the day. Definitely one of the better hotel stays I’ve had, and I’d happily stay here again.

10

Stephanie

3 Oct 2025

·

Stayed 2 nights

We always enjoy staying here. Bonus laundry facilities are free to use. Just need to bring or buy detergent. Staff if friendly, free breakfast is typical free breakfast.

8

christine

10 Apr 2025

·

Stayed 1 night

The hotel is great. The parking mgmt system is the most ridiculous experience I've ever had. I parked in handicap, got a card on my windshield on paying. I scanned the code and entered my credit card #, immediately my bank called to say I had a weird authorization from a digital game co. in Florida. We put a hold on the card. NO ONE at PMC can help me because I am not an employee with an acct to verify the info! I have wasted hours trying to make sense of this, and now I will have to go to the trouble of replacing the card because of the terrible customer service at "parking mgmt service". Not worth staying there for the hassle...

10

Walter

25 Dec 2024

·

Stayed 1 night

Excellent clean hotel with convenient covered parking.

4

rudolpho

1 Sept 2025

·

Stayed 4 nights

Our stay started with LOTS of long black hairs all over the bathroom. The beds and pillows aren’t super high quality, but I guess I’ve slept on worse. We chose this hotel for the pool since we were traveling with children- even called ahead to ensure the pool was open and get the pool hours. When we arrived the pool was closed and stayed closed the entire trip. A real bummer for everyone really. The breakfast isn’t anything special- same stuff every day and halfway through our trip, no one wanted to eat it so it didn’t end up saving our family money because we ate out every day for breakfast.

8

Kaitlin

29 Mar 2025

·

Stayed 1 night

Love the home2 suites chain of hotels for the spacious 2 queen rooms with pullout sofa bed. The rooms are nice and bright. The elevator needed a vacuum but otherwise the hotel is clean and safe and in a great location. Perfect for our family passing through from SF to Portland. The exercise bike wasn’t connecting to the internet which was disappointing though.

10

Laura

3 Aug 2025

·

Stayed 1 night

The parking lot wasn’t owned by the hotel and it was a bit of a hassle to park. I was surprised that we had to pay for parking separate from the hotel.

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Cleanliness

Many guests found spaces very clean, but several reported housekeeping lapses such as hair in bathrooms, dirty dishes, stained carpets, or unclean appliances. Some also noted mold or water staining in showers and grubby hallway carpets.

Related guest reviews

2

Kirsten

25 Nov 2024

·

Stayed 7 nights

The first room, food on floor, mold in bathroom, linens not clean, microwave & fridge not working. 2nd room, microwave filthy, dishwasher full of dirty dishes, bed linens not clean, bedroom HVAC blowing come air and never fixed. Mold in bathroom shower. I came home sick and believe it's due to state of hotel. How do you justify your rates?!

4

Elizabeth

21 Nov 2023

·

Stayed 3 nights

I found a covid mask balled up in my bed sheet in the foot of our bed. Gross! Didn’t change the sheets!

10

Janet

14 Sept 2023

·

Stayed 1 night

Very comfortable beds, large room. Extremely clean and quiet

4

Sean

20 Oct 2023

·

Stayed 1 night

Nice room, pet friendly, good amenities. Door was hard to lock when leaving, blood on sheet near pillow, and garbage can in dishwasher. Front desk person offered not even an apology.

6

KAREN

17 Oct 2025

·

Stayed 3 nights

We arrived after the stated check in time; the room was not ready. The bathroom counter tops had been "wiped" but only around the soap dish and tissue box, meaning, nothing was moved for cleaning. So the countertop was dirty.

8

Pamela

15 Jul 2023

·

Stayed 1 night

I noticed the carpets in the entry and elevator were in desperate need of a vacuum. The refrigerator in my room 335 was filthy and wasn’t cleaned from the previous guest. The shower door was really water stained and haven’t been cleaned in quite some time. The beds looked like they were put together and sheets weren’t tucked in. To me it says the sheets weren’t changed and the pillows felt as if you haven’t paid for better ones in a long time.

8

Valerie

18 Aug 2025

·

Stayed 2 nights

Appreciative of second requested suite after 1st one found without clean shower. Public hallways and elevators carpets not clean. Lobby comfortable and clean, nice complete breakfast.

4

andrea

15 Sept 2025

·

Stayed 1 night

The hotel is nice and pretty, unfortunately we got a room with hairs in the shower, dirty and used pillows, no body wash or conditioner and al the carpets were disgusting. The staff was very polite, understanding and friendly so I think they have a lot of room for improvement.

4

Cami

24 Sept 2025

·

Stayed 1 night

The first room I was giving had a very noisy refrigerator and I was moved. The second room had dirty dishes on the shelves and dirty utensils in the drawers. When I checked out, there was no front desk person, just an apologetic breakfast server. I'm not sure my room was cleaned, slept in my clothes. I won't return on my next trip to Eugene.

10

Lauren

7 Dec 2025

·

Stayed 1 night

Clean room, nice staff, great location

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Rooms

Suites are spacious with kitchenettes and useful workspaces, and many found the beds comfortable. Guests also mention corridor or street noise, firm mattresses for some, occasional AC noise, minor wear, and Wi‑Fi that can be tricky.

Related guest reviews

10

Michael

14 Sept 2025

·

Stayed 1 night

Excellently set up for business or student. Lots of working counterspace, decent office chair, plenty elect outlets. AC units noisy and blinds hard to operate. Not enough towels.

10

Michael

2 Jan 2024

·

Stayed 3 nights

I absolutely loved the fact that the rooms are full suites! The kitchen and walk in shower are amazing touches and I'll definitely be staying there again when I visit next.

10

Daniel

18 Aug 2025

·

Stayed 3 nights

Stayed at Home2 Suites recently and honestly loved it! The rooms are super spacious and feel more like a little apartment than a hotel room. Having the kitchenette was a huge plus, and everything was clean and modern. The staff was really friendly and check-in was easy. Breakfast had a solid variety, and I liked that they had healthy options too. The gym was well-kept, and the outdoor lounge area was a nice touch—great spot to relax at the end of the day. Definitely one of the better hotel stays I’ve had, and I’d happily stay here again.

10

Lindsay

14 Nov 2025

·

Stayed 1 night

Cheerful, friendly, and knowledgeable staff. Thanks for the pizza place recommendation! Very spacious room with calming environment.

8

Tim

16 Dec 2024

·

Stayed 1 night

We were next to an elevator so we heard so many groups of people talking and waiting outside our door. . Also sound in room isnt the best. Can here outside traffic pretty clearly. Otherwise nice room anc accommodations.

8

Judy

30 Nov 2025

·

Stayed 6 nights

Large room, staff was nice.

2

Roberta

24 Jul 2025

·

Stayed 2 nights

This place is extremely noisy! Cars and busses going by all night. Homeless people shouting. People above us were stomping until 6 am. There’s also a train that goes by. Just a horrible experience. I called the front desk and was laughed at by Anthony and told there’s nothing he can do. Tanya was very kind and apologetic even though she didn’t work that night and was able to refund half of my stay!

10

Sarah

2 Apr 2024

·

Stayed 1 night

The staff is so incredibly helpful and kind and friendly. The rooms are clean and spacious. Only "complaint" is the wifi is a little tricky, but once again, the staff will do what they can to assist you. 12/10 place to stay

6

Doron

22 Aug 2025

·

Stayed 1 night

The room was spacious and the staff is welcoming. The area is not safe for families with kids, too noisy.

8

Greg

30 Sept 2025

·

Stayed 2 nights

The Hilton Home 2 Suites is a nice, utilitarian option for staying in Eugene. A lot roomier than your average hotel room, of course, and having a kitchen with microwave makes it convenient. It's a noisy location, but that's downtown Eugene, with its many challenges. .

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Service

Staff are frequently praised as friendly, accommodating, and proactive. A minority experienced delayed room readiness, reservation changes, unreturned requests, or curt interactions.

Related guest reviews

10

Alisa

7 Jun 2025

·

Stayed 1 night

Really appreciated the front desk person and how nice they were. She offered information about everything I needed to know and answered my questions.

2

Kelly

23 Jan 2024

·

Stayed 1 night

Check in time was. We arrived at 3. We didn't get into our room until 6:30. We had a concert to go to at 7:30. The girl at the front desk was rude. We asked since we have to sit here for so long can they at least comp us something to eat or drink. Her response was there is stuff you can buy in the cooler.

2

Charles

20 Jan 2024

·

Stayed 3 nights

I reserved a room with 2 queen beds. The management (without consulting me) "Upgraded" to a room with ONE bed. The lady at the counter did all she could, but the manager stated I should just use the pullout sofa. The REASON for this? The manager sold all the 2 bed rooms to a tournament and deleted my room, replacing it with a single bed room. NOT COOL

10

Lindsay

14 Nov 2025

·

Stayed 1 night

Cheerful, friendly, and knowledgeable staff. Thanks for the pizza place recommendation! Very spacious room with calming environment.

10

Baldemar

28 Sept 2025

·

Stayed 4 nights

Friendly staff

10

Patricia

25 Oct 2024

·

Stayed 10 nights

We had an excellent 10 days at this property. The staff was wonderful from the front desk to the room attendants. Everyone was very nice and answered our many questions about Eugene.

10

Gail

30 Dec 2024

·

Stayed 7 nights

The staff at the hotel were exceptional!

4

Gloria

4 Aug 2024

·

Stayed 3 nights

Our room was not ready at check in time - we were almost out the door to go check into another hotel when we were given a room. No room services the entire 3 days we stayed there even though they claimed room service would be every other day. Will not be coming back here while my son is at UO

6

Sinamoni

22 Apr 2023

·

Stayed 2 nights

I called for extra towels and toilet paper twice and nobody came to bring any. I had to borrow from my families rooms nearby.

10

Samantha

22 Jan 2024

·

Stayed 4 nights

We had a great stay. Staff was so friendly and attentive. The gym was great. Breakfast was great. Just pleasant.

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Location

Central, walkable base near restaurants and the University of Oregon. Several reviews mention street noise, visible homelessness, and occasional safety concerns at night.

Related guest reviews

10

Ashwin

17 Aug 2025

·

Stayed 1 night

Location is very convenient. Number of restaurants are within easy walking distance. Beds are comfy and firm. Quiet area.

8

Kevin

18 Aug 2025

·

Stayed 1 night

The hotel was nice and the room was clean. The parking is a bit frustrating because you have to pay with your phone and it was super confusing and difficult. There are some nice restaurants walking distance from the hotel but also many homeless people. In fact the majority of people on the street were homeless- some friendly and some hallucinating. Not sure why Eugene cannot do more to ameliorate the situation but I am don’t really want to go back.

10

roy

9 Jun 2025

·

Stayed 3 nights

Great downtown central location. Spacious comfortable suites. Friendly staff.

10

Rama

24 Jun 2023

·

Stayed 1 night

In a great location. Close to many parks and downtown Eugene amenities.

10

erin

20 Aug 2025

·

Stayed 3 nights

Loved the amenities! The homeless gather around the corner near a soup kitchen or mission, but they never bothered us and we walked everywhere. Just a heads up, the parking lot is owned by the city and it’s $14 per day plus a city tax. The staff were helpful and very gracious. The breakfast was great. Such a large suite (double Queen). We will definitely be back and will try to seek out this chain when traveling.

8

Joseph

4 Jan 2023

·

Stayed 1 night

My wife and I had a great stay at the Home2 Suites in Eugene. The team at H2 were kind and courteous. We had a problem with our room when we showed up and they promptly resolved the issue with no hassle. The location is great for hanging out downtown. It seemed like everything we wanted to do was only one or two blocks away. I believe this will be our go to place whenever we stay in Eugene again.

10

Carla

5 May 2025

·

Stayed 2 nights

Convenient location to campus and restaurants.

2

Roberta

24 Jul 2025

·

Stayed 2 nights

This place is extremely noisy! Cars and busses going by all night. Homeless people shouting. People above us were stomping until 6 am. There’s also a train that goes by. Just a horrible experience. I called the front desk and was laughed at by Anthony and told there’s nothing he can do. Tanya was very kind and apologetic even though she didn’t work that night and was able to refund half of my stay!

8

Alina

20 Jun 2023

·

Stayed 2 nights

Centrally located near restaurants and there was a grocery store across the street. Quick Uber ride to Hayward Field and very close to Eugene Airport. Hotel staff was very helpful and nice.

6

Doron

22 Aug 2025

·

Stayed 1 night

The room was spacious and the staff is welcoming. The area is not safe for families with kids, too noisy.

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Dining

Breakfast is generally well liked with hot items and decent variety. Some guests found it repetitive or limited, and a few reported quality or stocking issues.

Related guest reviews

4

Mark

27 Aug 2024

·

Stayed 2 nights

Gross breakfast with frozen omelets unstocked fruit and milk. No English muffins or muffins.

10

erin

20 Aug 2025

·

Stayed 3 nights

Loved the amenities! The homeless gather around the corner near a soup kitchen or mission, but they never bothered us and we walked everywhere. Just a heads up, the parking lot is owned by the city and it’s $14 per day plus a city tax. The staff were helpful and very gracious. The breakfast was great. Such a large suite (double Queen). We will definitely be back and will try to seek out this chain when traveling.

6

Farahnaz

15 Sept 2025

·

Stayed 1 night

Everything except breakfast was fine. The oranges for the breakfast were molded 😖

10

Melinda

12 Aug 2023

·

Stayed 1 night

Giant rooms with great amenities and a great breakfast

10

Randy

16 Feb 2025

·

Stayed 2 nights

The room was outstanding. Staff was great. The breakfast was paltry, not much hot food. The parking costs $15.50 per day. Which was disappointing. Nice place overall.

10

Doug

21 Sept 2023

·

Stayed 1 night

Really enjoyed our stay! The room was clean and spacious, the staff was very attentive. Free breakfast was better than expected with omelettes and hot breakfast sandwiches. Would absolutely recommend!

8

Thuy

29 Dec 2022

·

Stayed 1 night

Good hotel with big room for my family of 5 people. Breakfast menu is good. My family so happy stay at Home2 Suite. Highly recommended.

6

Christine

2 Dec 2024

·

Stayed 1 night

We’ve had better experiences at Home2Suites and this wasn’t great. The breakfast options were more limited than we’ve seen before, the shower gel was empty, it was loud in our room because it’s next to a busy street. Parking was pricier. We’ll stay elsewhere when we’re in Eugene next.

10

Samantha

22 Jan 2024

·

Stayed 4 nights

We had a great stay. Staff was so friendly and attentive. The gym was great. Breakfast was great. Just pleasant.

10

Patricia

3 Dec 2023

·

Stayed 1 night

The hotel was very clean, the beds were great, and the breakfast offered was delicious. Our checking experience was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$151
February	US$164
March	US$141
April	US$170
May	US$160
June	US$256
July	US$195
August	US$177
September	US$243
October	US$208
November	US$188
December	US$159

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $195	16 $192	17 $235	18 $374	19 $281
20 $149	21 $174	22 $210	23 $307	24 $390	25 $362	26 $249
27 $157	28 $159	29 $168	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $151	3 $153
4 $134	5 $190	6 $296	7 $201	8 $309	9	10
11 $151	12 $157	13 $158	14 $185	15 $274	16	17
18 $285	19 $158	20 $158	21 $161	22 $188	23 $153	24 $155
25 $137	26 $158	27 $158	28 $212	29 $367	30	31

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Roll in Shower)

Studio, 2 Queen Beds, Accessible

Suite, 1 King Bed, Accessible

Studio, 1 King Bed, Corner (City)

Studio, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed

Studio, 1 King Bed

Studio, 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Eugene Downtown University Area

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Prices for upcoming dates