Name: Hyatt Place Eugene/Oakway Center
Address: 333 Oakway Rd, Cal Young, Eugene, Oregon, United States of America, Eugene, Lane County, US
Price range: US$144–US$1,080 per night
Rating: 8.92

What guests think

At Hyatt Place Eugene/Oakway Center, travellers consistently praise the convenient, walkable location amid shops and dining, clean and comfortable rooms, and friendly staff, while mixed feedback centers on paid parking, pool closures, elevator issues, and occasionally confusing check-in.

Many guests highlight the modern design, spacious layouts, and city or hill views, while a few report noisy AC, very soft beds, or the lack of in-room microwaves. Breakfast and the rooftop bar are often enjoyed, though breakfast quality and stocking vary and one review noted a switch from free to paid. A solid choice for clean, comfortable stays; just check pool status and parking fees before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a rooftop bar and secure covered parking. Multiple reviews cite the pool/hot tub being closed, elevator outages, paid parking fees, and a confusing fifth-floor check-in.

Related guest reviews

4

Ronald

16 Nov 2024

·

Stayed 1 night

It was not a good stay at all we paid a lot of money we weren't told that we had to pay $30 a day for parking I had rented three rooms for family there was no pool or spa the staff said that it was on the website yes it was but in a sub paragraph after you clicked on the picture there was nothing else to notify us that we had no pool or no spa there was one elevator working and we had to pay $30 for parking so no I will never go back there again...

10

Kristi

22 Sept 2025

·

Stayed 1 night

Loved the secured, covered and monitored parking garage. Beds were incredibly comfortable and everything was so nice and clean. I would definitely stay there again.

10

Ellen

5 May 2025

·

Stayed 4 nights

Everything about the stay was great - except for the $20/night parking charge. That is outrageous given the location. The hotel is located in a shopping area in Eugene, OR - what could possibly warrant this high a parking fee? The hotel itself is quite nice - very clean, quiet, convenient. The staff are very friendly and helpful and breakfast was quite good, with lots of options.

6

Rand

26 Jul 2025

·

Stayed 2 nights

The location of the hotel was amazing, and we really enjoyed the fabulous downstairs restaurant and nearby shopping. However, on our first night, we noticed an insect crawling out from the couch, which was concerning. The following day, housekeeping did not refill the tissue box or the toilet paper, which was inconvenient. Additionally, we were disappointed to find the pool closed during our stay. When we asked the front desk about it, we were told it would not be repaired for another two weeks.

10

Lisa

1 Aug 2025

·

Stayed 2 nights

We loved staying at Hyatt Place whenever we visited our daughter in college. She graduated this year so we won’t be back to Eugene. We love the roof top bars ambiance and drinks. The staff gave us great recommendations for restaurants to try. Also, they were so accommodating and helpful with our moving truck. A big thank you for a lovely stay.

6

Jeff

15 Jul 2025

·

Stayed 1 night

Odd check-in on 5th floor. Charged $20 for parking even though site advertised all fees were included in the advertised price on Expedia. Will not return to this hotel.

8

Jamie

30 Sept 2025

·

Stayed 2 nights

Not a fan of charging for parking when there is plenty of parking spaces.

10

Keslea

27 May 2024

·

Stayed 1 night

Beautiful place. Loved the rooftop bar and the bfast was delicious. Beds comfy. Would definitely recommend

2

Dale

22 Jul 2025

·

Stayed 1 night

I was very disappointed with our stay at this supposedly "excellent" hotel. We were misled by Expedia that this was an exceptional hotel and that was the reason we booked it. But we arrived in the evening and the front doors were lacked with no directions of what to do. Just so happens someone was bring out some trash and told us to go up to the 3rd floor parking and take elevator to lobby. Once on the 3rd parking there was an elevator it did not take you to the lobby but locked hallways. In frustration going back to the car we saw the guy again and he directed us to another elevator that was to lead tot the4 5th floor lobby. Note: this elevator was not labeled in any way that it was the one that leads to the lobby. very frustrating when it is late at night after traveling all day. Once in the lobby the front desk agreed with us of difficulty of entrance, parking, elevator and checking in. he said that has been a problem but shrugged it off as "O well". Once in the room it immediately smelt and there were numerous spots on the floor. My wife tried to clean one so we would not step on it and the rag she used turned black after cleaning the floor. So we put down rags over the spots and stop cleaning. The room did not have a microwave so we could not heat up ant food we had. I went to the front desk to ask about the microwave and was told no rooms have them. even though he agreed with me the cheap hotels all have microwaves. again shrugged it off as o well! I informed him of the

6

Tracy

18 Feb 2025

·

Stayed 3 nights

Usually like the Hyatt, during this stay only one elevator worked, breakfast was very chaotic, pool and hot tub were empty and room insulation was irritatingly poor. Otherwise, appreciate the size of the rooms and the location.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the hotel and rooms as very clean. A few guests reported lapses like dirty flooring or unvacuumed carpet.

Related guest reviews

8

Nancy

18 Sept 2025

·

Stayed 3 nights

Our flight was delayed until very late so we stayed the night in Portland and when we got to the hotel the next morning, we were told our suite was given away. Not a great experience. Also, we found blonde hair all over the dark carpet so housekeeping clearly had not vacuumed.

10

Brian

13 Aug 2025

·

Stayed 1 night

Excellent location, very clean but the bathroom sink drained pretty slow(not a huge deal), overall it was very nice and convenient at a reasonable price

10

Ruth

6 Oct 2025

·

Stayed 3 nights

Clean and comfortable

8

Doug

5 Dec 2025

·

Stayed 3 nights

Clean rooms great staff

10

Joseph

17 Nov 2024

·

Stayed 2 nights

Great, clean, and friendly place!!

10

Kari

1 Nov 2024

·

Stayed 1 night

The front desk and bar staff were super friendly with great attention to detail. The room was spotless and comfortable. I also love that bar soap was offered in addition to the liquid soap in the shower.The only issue I had was that the pillows were to large for me and kinked my neck. The free breakfast spread was top notch! I will definitely stay here again next time I am in town.

10

Cindy

16 May 2023

·

Stayed 3 nights

The hotel is beautiful! With comfy beds and a yummy breakfast every morning. I stay in Eugene several times a year and this hotel has been my best stay! I will be back and highly recommend. Everyone was very nice a very pleasant check in, housekeeping cleaned my room EVERY morning. That was very nice! In a very nice area with plenty of walkable shopping and dining! 5 star Hotel. 5 Star hotel staff EVERYONE! Thank you for a great stay! I will be back soon!

2

Dale

22 Jul 2025

·

Stayed 1 night

I was very disappointed with our stay at this supposedly "excellent" hotel. We were misled by Expedia that this was an exceptional hotel and that was the reason we booked it. But we arrived in the evening and the front doors were lacked with no directions of what to do. Just so happens someone was bring out some trash and told us to go up to the 3rd floor parking and take elevator to lobby. Once on the 3rd parking there was an elevator it did not take you to the lobby but locked hallways. In frustration going back to the car we saw the guy again and he directed us to another elevator that was to lead tot the4 5th floor lobby. Note: this elevator was not labeled in any way that it was the one that leads to the lobby. very frustrating when it is late at night after traveling all day. Once in the lobby the front desk agreed with us of difficulty of entrance, parking, elevator and checking in. he said that has been a problem but shrugged it off as "O well". Once in the room it immediately smelt and there were numerous spots on the floor. My wife tried to clean one so we would not step on it and the rag she used turned black after cleaning the floor. So we put down rags over the spots and stop cleaning. The room did not have a microwave so we could not heat up ant food we had. I went to the front desk to ask about the microwave and was told no rooms have them. even though he agreed with me the cheap hotels all have microwaves. again shrugged it off as o well! I informed him of the

10

Kim

17 Oct 2024

·

Stayed 1 night

Had a wonderful experience! Location is outstanding, hotel was clean with friendly staff. Will definitely stay here again. Highly recommend!

10

Mandy

7 Oct 2024

·

Stayed 1 night

Clean

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Guests like the spacious, modern rooms with comfortable beds and nice views. Drawbacks noted include noisy AC, very soft or uncomfortable bedding/sofa beds, small or non-smart TVs, and the lack of in-room microwaves; several guests were assigned ADA rooms they didn’t request.

Related guest reviews

8

Stephanie

30 Dec 2024

·

Stayed 2 nights

Luckily we were so busy we weren’t in the room much. It was clean but the sofa bed was so horribly uncomfortable I had to sleep with two kids in a queen bed. Tv was not smart so couldn’t watch what we wanted to. They had direct tv so plenty of stuff to watch before we fell asleep. Best thing….free breakfast…actually good food and coffee unlike many hotels I’ve stayed at that offered free breakfast. I loved the secure parking as well. Would stay here again. Worst thing…pool and hot tub were under construction with no notification of that. I traveled with 4 girls ages 8-10 who looked forward to daily dips. Fortunately the staff told us about an awesome indoor swim park that was super reasonable and the girls had a blast.

8

Fernanda

20 Sept 2025

·

Stayed 2 nights

The hotel is clean, modern and comfortable. Located in a shopping center with lots to shop and dine in walking distance. Our room was very spacious the only complain was that the AC was super noisy. It whistled all night and that areas a bit annoying.

10

Karen

4 Dec 2022

·

Stayed 1 night

We were able to check in early. Staff were super. Room was clean and comfortable. Only issue was no microwave

8

Kelly

27 Aug 2025

·

Stayed 1 night

Not impressed with being in a handicap room.

10

David

30 Sept 2025

·

Stayed 2 nights

Big room, well appointed. Good breakfast at a reasonable cost, steel cut oatmeal, great shopping and excellent restaurants steps from hotel.

10

Nicole

2 Sept 2024

·

Stayed 1 night

Our room was great, the view was beautiful. There was plenty of room and nice furniture. The breakfast was perfect, so many options and great taste. We'll definitely be staying here at the Hyatt the next time we're in Eugene.

8

chris

1 Mar 2025

·

Stayed 1 night

Bed was little too soft for my liking My wife and I were kind of rolling towards each other, mattress maybe little to warn in the middle. Everything else was great

8

Natalie

30 May 2023

·

Stayed 2 nights

We got put in a handicap room (were not handicapped), which doesn't work well for my husband who is tall. The shower is so low to accommodate a wheelchair, that he had a hard time with the shower head being for someone at a maximum height of 5'8". Then there wasn't any place to hang your towel if you wanted to reuse it. There is one hook in the bathroom and no where else to hang our towels for reuse.

6

Kimberly

24 Feb 2025

·

The room was nice with a comfortable bed but upon arrival we were told that we had to pay a $20 parking fee, I got out of the shower and the only towel I could find was a hand towel to dry off with, the tv’s in the room were way too small to see from the bed with not many channels, and lastly our toilet plugged up and overflowed and it took maintenance a little bit to fix it.

10

Vanessa

4 Feb 2025

·

Stayed 1 night

Fantastic location, upscale shopping, above a barre studio and smoothie bar. Upper floors feel like urban apartments, with big windows, modern design.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful across front desk and bar. However, some reviews report rude or unhelpful interactions and issues around room assignment, charges, or policy communication.

Related guest reviews

10

andrea

20 Oct 2025

·

Stayed 1 night

Perfect spot to sleep, eat, and shop. Great location, comfy rooms, and great customer service!

10

BARBARA

8 Feb 2023

·

Stayed 1 night

The front desk clerks are exceptional! Friendly, helpful and caring.

10

Marlene

20 Oct 2024

·

Stayed 1 night

Great location, large rooms, comfortable beds, and a very friendly and responsive staff.

2

Crystal

13 Jul 2024

·

Stayed 1 night

Rude

4

Lisa

24 Sept 2023

·

Stayed 1 night

In check in, I found the clerk petty. There are 3 of us in a room but he can only give 2 bottles of water. Really?? Ridiculous The room rate here very high for terrible service

10

Rayna

16 Aug 2025

·

Stayed 1 night

Super nice suite that was also very reasonably priced. Staff member at check in was very kind. Everything exceeded expectations.

2

Andrew

24 Jul 2023

·

Stayed 1 night

The staff was completely incompetent. Horrible service.

2

Dale

22 Jul 2025

·

Stayed 1 night

I was very disappointed with our stay at this supposedly "excellent" hotel. We were misled by Expedia that this was an exceptional hotel and that was the reason we booked it. But we arrived in the evening and the front doors were lacked with no directions of what to do. Just so happens someone was bring out some trash and told us to go up to the 3rd floor parking and take elevator to lobby. Once on the 3rd parking there was an elevator it did not take you to the lobby but locked hallways. In frustration going back to the car we saw the guy again and he directed us to another elevator that was to lead tot the4 5th floor lobby. Note: this elevator was not labeled in any way that it was the one that leads to the lobby. very frustrating when it is late at night after traveling all day. Once in the lobby the front desk agreed with us of difficulty of entrance, parking, elevator and checking in. he said that has been a problem but shrugged it off as "O well". Once in the room it immediately smelt and there were numerous spots on the floor. My wife tried to clean one so we would not step on it and the rag she used turned black after cleaning the floor. So we put down rags over the spots and stop cleaning. The room did not have a microwave so we could not heat up ant food we had. I went to the front desk to ask about the microwave and was told no rooms have them. even though he agreed with me the cheap hotels all have microwaves. again shrugged it off as o well! I informed him of the

10

Alise

3 Oct 2024

·

Stayed 1 night

The staff is always so welcoming and friendly. I come here for work quite a bit but this time I was here for an anniversary I could never say as many good things about the staff and hotel that I would like to. Thank you so very much.

10

Sandra

2 Nov 2024

·

Stayed 1 night

The staff at the Hyatt were amazing.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised for a convenient, walkable setting within Oakway Center, close to restaurants, shops, and the University/Autzen Stadium.

Related guest reviews

10

andrea

20 Oct 2025

·

Stayed 1 night

Perfect spot to sleep, eat, and shop. Great location, comfy rooms, and great customer service!

10

Joseph

11 Aug 2025

·

Stayed 1 night

Well located!

10

Jennifer

27 Jul 2025

·

Stayed 1 night

Love this place! Great location. Nice accommodations.

10

David

22 Jun 2023

·

Stayed 3 nights

Great location minutes from UO campus. Multiple excellent dining and shopping options within a few minutes walk.

10

Susan

24 Jun 2025

·

Stayed 2 nights

Perfect location

10

Tiffany

5 Jun 2023

·

Stayed 3 nights

The hotel was clean and quiet, in a great location with lots of places nearby for food or shopping. The staff was amazingly friendly. The parking was great as well. We will certainly stay again.

10

Michele

1 Jun 2025

·

Stayed 1 night

Great location. Ina shopping mall with great stores and restaurants. Close to Univ of O.

10

Chloe

5 Oct 2024

·

Stayed 1 night

Staff was wonderful, the lobby was decorated for the game. Great energy, great front desk staff, takes about 15 minutes to walk to the front of the stadium from the hotel!

10

Molly

4 Apr 2024

·

Stayed 2 nights

Great location!

10

Vanessa

4 Feb 2025

·

Stayed 1 night

Fantastic location, upscale shopping, above a barre studio and smoothie bar. Upper floors feel like urban apartments, with big windows, modern design.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the breakfast selection and on-site bar/rooftop space. Others found breakfast understocked or poor and one review mentioned a change from free to paid.

Related guest reviews

10

Ellen

5 May 2025

·

Stayed 4 nights

Everything about the stay was great - except for the $20/night parking charge. That is outrageous given the location. The hotel is located in a shopping area in Eugene, OR - what could possibly warrant this high a parking fee? The hotel itself is quite nice - very clean, quiet, convenient. The staff are very friendly and helpful and breakfast was quite good, with lots of options.

10

Shannon

18 Jun 2025

·

Stayed 1 night

Great stay, but was not aware that they changed their policy and no longer offer free breakfast.

10

David

30 Sept 2025

·

Stayed 2 nights

Big room, well appointed. Good breakfast at a reasonable cost, steel cut oatmeal, great shopping and excellent restaurants steps from hotel.

10

Laura

21 May 2025

·

Stayed 1 night

Nice hotel with bar.

10

Jessica

22 Sept 2024

·

Stayed 1 night

Walking distance to so many places and the Skydeck is always a favorite place to hang out.

10

Tom

24 Feb 2025

·

Stayed 1 night

Relaxing evening meal in their bar with our pup. Great morning, breakfast with options for gluten-free and vegan.

2

Pablo

17 Apr 2025

·

Stayed 9 nights

Breakfaat was horrible.. Fake scramble eggs(add water???) always missing something and I had to wait for them to prepare it and bring it out. I won't stay in this hotel again..

6

Angela

19 Apr 2025

·

Stayed 1 night

The breakfast wasn't well stocked. Most things were out. When we got there at 9am.

10

Kari

1 Nov 2024

·

Stayed 1 night

The front desk and bar staff were super friendly with great attention to detail. The room was spotless and comfortable. I also love that bar soap was offered in addition to the liquid soap in the shower.The only issue I had was that the pillows were to large for me and kinked my neck. The free breakfast spread was top notch! I will definitely stay here again next time I am in town.

10

Amanda

28 Feb 2025

·

Stayed 1 night

The property was great! The room was clean and a good size. The breakfast was delicious with many options.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$182
February	US$173
March	US$159
April	US$205
May	US$186
June	US$328
July	US$222
August	US$194
September	US$250
October	US$238
November	US$225
December	US$185

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $194	16 $185	17 $255	18 $1,080	19 $305
20 $205	21 $289	22 $324	23 $368	24 $427	25 $366	26 $303
27 $186	28 $186	29 $169	30 $196

Su	Mo	Tu	We	Th	Fr	Sa
				1 $173	2 $150	3 $148
4 $147	5 $153	6 $195	7 $179	8 $288	9	10 $527
11 $182	12 $144	13 $146	14 $180	15 $271	16	17 $542
18 $204	19 $144	20 $144	21 $150	22 $169	23 $144	24 $144
25 $144	26 $144	27 $144	28 $144	29 $253	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible (Shower, 1 King Bed and Sofa Bed)

Room, 1 King Bed with Sofa Bed (High Floor)

Room (2 Queen & 1 Sofa Bed)

Room, Accessible (Shower, 2 Queen & Sofa Bed)

Room (High Floor, 2 Queen & 1 Sofa Bed)

Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed (1 King Bed & 1 Sofa Bed)

Room, 1 King Bed with Sofa Bed, Accessible

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Eugene/Oakway Center

Have a question?

Prices for upcoming dates