Hotel Bentley
US$118
/ night
Avg. for September
Select dates to see prices and availability
US$118
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Bentley average US$113 in the cheapest month (March) and US$120 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$120 |
| February | US$118 |
| March | US$113 |
| April | US$114 |
| May | US$114 |
| June | US$115 |
| July | US$114 |
| August | US$115 |
| September | US$118 |
| October | US$118 |
| November | US$117 |
| December | US$116 |
J
F
M
A
M
J
J
A
Sept · US$118
S
O
N
D
Most expensive: January (~US$120)
Cheapest: March (~US$113)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Diamond Grill serving guests of Hotel Bentley. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 93 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Hotel Bentley in Alexandria, you'll be just steps from Alexandria Museum of Art and Riverfront Center. This hotel is 0.3 mi (0.4 km) from Arna Bontemps African American Museum and 0.3 mi (0.5 km) from Red River.
What's nearby
Alexandria Museum of Art(0.1 Miles)
Riverfront Center(0.1 Miles)
Red River(0.2 Miles)
River Oaks Square Arts Center(0.2 Miles)
Arna Bontemps African American Museum(0.3 Miles)
Louisiana History Museum(0.3 Miles)
T.R.E.E. House Children's Museum(0.3 Miles)
Rapides Women's and Children's Hospital(0.5 Miles)
Rapides Regional Medical Center(0.5 Miles)
Southern Forest Heritage Museum & Research Center(1.8 Miles)
Alexandria Zoological Park(2.6 Miles)
Pineville Recreation Complex(2.7 Miles)
CHRISTUS St. Frances Cabrini Hospital(2.7 Miles)
Dubuis Hospital of Alexandria(2.7 Miles)
Cabrini Hospital Alexandria(2.8 Miles)
The preferred airport for Hotel Bentley is Alexandria, LA (AEX-Alexandria Intl.)(8.1 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Valet parking
Housekeeping
Location
200 Desoto, Alexandria, Louisiana, United States of America
Alexandria Museum of Art (0.1 Miles)
Riverfront Center (0.1 Miles)
Red River (0.2 Miles)
River Oaks Square Arts Center (0.2 Miles)
Arna Bontemps African American Museum (0.3 Miles)
Louisiana History Museum (0.3 Miles)
Room options
4
Double Queen
Room details
2 Large Double Beds
Sleeps 4
182 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Adapted Single King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
182 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Standard Room
Room details
1 Extra-Large Double Bed
Sleeps 2
182 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews
8.2
Very good
Based on 1,001 verified reviews
Who stays here?
Business
43%
Couple
30%
Family
26%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Bentley, travellers highlight the grand historic lobby, museum-like displays, and distinctive character, while recurring drawbacks include inconvenient street-or-lot parking without valet, multiple entrance steps, and a downtown area that can feel quiet or unsafe after dark.
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What guests think
At Hotel Bentley, travellers highlight the grand historic lobby, museum-like displays, and distinctive character, while recurring drawbacks include inconvenient street-or-lot parking without valet, multiple entrance steps, and a downtown area that can feel quiet or unsafe after dark.
Rooms offer historic charm and often comfortable beds, though sizes vary and some guests report thin walls or loud A/C. Service is frequently friendly yet inconsistent, with occasional delays, poor communication, or difficulty finding staff at the desk. Dining and the Mirror Room bar are popular, but hours can be limited and breakfast isn’t always available, with a few mixed food experiences. Expect character and history, with trade-offs in convenience and polish.
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AI-generated summary based on recent guest reviews
Facilities
On-site features include a popular bar and restaurant plus small historical displays, but amenities are limited; several guests note a very small gym. Parking is a recurring pain point with no valet and mostly street or public-lot options, and multiple steps at the entrance hinder accessibility.
Related guest reviews
10
Ileana
29 Mar 2025
·
Stayed 9 nights
From the moment you walk into the Bentley you are treated with courtesy and respect. This is the second time we stay, first time was for my daughter's wedding, and this stay was just as wonderful. Management, Martha, Robyn, and all the staff, including Debra, Gretchel, Hercules, Tommy ( cleaning and maintenance crew) went out of their way to be helpful and make our stay unforgettable. It is not only place to learn a little history through their displays but also a great place to take memorable photos. It's within walking distance of a great family owned restauarant called Sentry Grill. Another place you can go and feel like you are among family. The beds in the Bentley are comfortable and though it is a very old hotel, the rooms are renovated and have modern amenities. There is a small workout room, and a lovely library that can serve as a conference room, or simply a place to sit back and sip on freshly brewed coffee. From the bottom of my heart, I give The Bentley, 10 stars!
From the moment you walk into the Bentley you are treated with courtesy and respect. This is the second time we stay, first time was for my daughter's wedding, and this stay was just as wonderful. Management, Martha, Robyn, and all the staff, including Debra, Gretchel, Hercules, Tommy ( cleaning and maintenance crew) went out of their way to be helpful and make our stay unforgettable. It is not only place to learn a little history through their displays but also a great place to take memorable photos. It's within walking distance of a great family owned restauarant called Sentry Grill. Another place you can go and feel like you are among family. The beds in the Bentley are comfortable and though it is a very old hotel, the rooms are renovated and have modern amenities. There is a small workout room, and a lovely library that can serve as a conference room, or simply a place to sit back and sip on freshly brewed coffee. From the bottom of my heart, I give The Bentley, 10 stars!
8
Doris
24 Jul 2024
·
Stayed 1 night
The property was elegant and clean. The night staff was friendly helpful, and professional. The morning checkout staff was not friendly or amicable. I was disappointed that the property did not have onsite parking. The parking available was street parking or in the city parking lots.
The property was elegant and clean. The night staff was friendly helpful, and professional. The morning checkout staff was not friendly or amicable. I was disappointed that the property did not have onsite parking. The parking available was street parking or in the city parking lots.
6
Lisa
25 Jun 2025
·
Stayed 2 nights
The lobby is beautiful. Brunch at restaurant was great. The Mirror room bar was fun, although short staffed. The rooms/hallways are in dire need of an update. It was clean, just old with some rust, etc around door in bathroom. Also there is no valet or bellman, which i normally don’t use but with my elderly mom who uses a walker, would have. There are a lot of steps at the front entrance so the place where i unloaded her & luggage (bottom level near restaurant) was a gross & scary area. It was old, deserted, with no signage where to go to check in. Seemed like a great place for homeless to be lurking or hanging out. They really should have a bellman there to escort you & let u know you’re in the right place.
The lobby is beautiful. Brunch at restaurant was great. The Mirror room bar was fun, although short staffed. The rooms/hallways are in dire need of an update. It was clean, just old with some rust, etc around door in bathroom. Also there is no valet or bellman, which i normally don’t use but with my elderly mom who uses a walker, would have. There are a lot of steps at the front entrance so the place where i unloaded her & luggage (bottom level near restaurant) was a gross & scary area. It was old, deserted, with no signage where to go to check in. Seemed like a great place for homeless to be lurking or hanging out. They really should have a bellman there to escort you & let u know you’re in the right place.
4
Lee Ann
29 Oct 2025
·
Stayed 1 night
to enter hotel lobby Had to carry heavy luggage up many marble steps. Check in clerk playing on iphone. No parking lot or garage available. Try your luck at parking on the street. Very dangerous at night. No housekeeping service after hours or on weekend. Had to request additional towels and then pick them up at the front desk. Walls are PAPER THIN!! Very noisy @ 3AM.
to enter hotel lobby Had to carry heavy luggage up many marble steps. Check in clerk playing on iphone. No parking lot or garage available. Try your luck at parking on the street. Very dangerous at night. No housekeeping service after hours or on weekend. Had to request additional towels and then pick them up at the front desk. Walls are PAPER THIN!! Very noisy @ 3AM.
8
Dave
18 Sept 2023
·
Stayed 3 nights
Definitely need to improve the gym accommodations. 3 pieces of cardio equipment and a coke/ snack machine are not a gym. I love the historic building and the beds were comfortable. Staff was very nice. I would stay there again.
Definitely need to improve the gym accommodations. 3 pieces of cardio equipment and a coke/ snack machine are not a gym. I love the historic building and the beds were comfortable. Staff was very nice. I would stay there again.
10
Darion
24 Aug 2025
·
Stayed 1 night
Great property for quick stay! The restaurant, located at the bottom floor of the hotel, is always delicious. The food and drinks never disappoint.
Great property for quick stay! The restaurant, located at the bottom floor of the hotel, is always delicious. The food and drinks never disappoint.
10
Jessie
6 Feb 2025
·
Stayed 2 nights
Beautiful hotel. Great staff. Mirror Room bar and dining room were amazing.
Beautiful hotel. Great staff. Mirror Room bar and dining room were amazing.
8
NANCY
7 Apr 2023
·
Stayed 1 night
It would have been nice if there was actual valet service. The self parking was terrible. The hotel is historically beautiful and the hotel bar is very nice.
It would have been nice if there was actual valet service. The self parking was terrible. The hotel is historically beautiful and the hotel bar is very nice.
8
Carol
25 Jul 2024
·
Stayed 3 nights
Beautiful hotel that captures the beauty of an era long gone. The architecture has been maintained beautifully. Not a good hotel for people with mobility issues because you will have to take some stairs to enter and exit. Also, no safe parking. Only on street parking or riverfront parking. Good luck if there is an event. Also, they have a valet entrance but no notices that valet not available anymore. A sign would be nice.
Beautiful hotel that captures the beauty of an era long gone. The architecture has been maintained beautifully. Not a good hotel for people with mobility issues because you will have to take some stairs to enter and exit. Also, no safe parking. Only on street parking or riverfront parking. Good luck if there is an event. Also, they have a valet entrance but no notices that valet not available anymore. A sign would be nice.
8
William
20 Feb 2025
·
Stayed 1 night
Parking with ready access to the hotel was an issue, especially considering the cold, rainy weather. I could not find a way around using steps into the hotel, which was difficult with luggage. However, the hotel was beautiful - particularly the lobby - and felt like a step back in time.
Parking with ready access to the hotel was an issue, especially considering the cold, rainy weather. I could not find a way around using steps into the hotel, which was difficult with luggage. However, the hotel was beautiful - particularly the lobby - and felt like a step back in time.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness and upkeep are inconsistent: many find rooms clean, but repeated reports mention worn carpets, musty odors, peeling paint or rust, and maintenance problems like leaks, weak or no hot water, and shower flooding. Occasional lapses in housekeeping were also noted.
Related guest reviews
4
Gregory
24 Jan 2025
·
Stayed 2 nights
Itemized issues: Parking Access to lobby restrictive Check in was poor Rooms and hallways smelled Room was very small No coffee in room No room cleaning or bed making Found complimentary coffee in lobby, but was old and cold I would not recommend staying here.
Itemized issues: Parking Access to lobby restrictive Check in was poor Rooms and hallways smelled Room was very small No coffee in room No room cleaning or bed making Found complimentary coffee in lobby, but was old and cold I would not recommend staying here.
4
Ayed
4 Sept 2025
·
Stayed 2 nights
Dirty very old very boring
Dirty very old very boring
6
Jeffrey
21 Sept 2025
·
Stayed 1 night
The room was very clean, but there was nothing to tell us where to check in and where the elevators were. The view out our window of our room was depressing, torn window curtains in other parts of the building shown. The main area and various party rooms were great, though, and the food was very good.
The room was very clean, but there was nothing to tell us where to check in and where the elevators were. The view out our window of our room was depressing, torn window curtains in other parts of the building shown. The main area and various party rooms were great, though, and the food was very good.
6
Farrah
10 Jul 2024
·
Stayed 1 night
This is a BEAUTIFUL historic hotel. The price was great! However, the halls are dim, the walls are thin, carpet needs cleaning, and the paint needs refreshing. We stayed on a holiday weekend. Maybe it’s better during regular business hours, but it almost seemed too quiet… a bit abandoned (in general, even with our rowdy neighbors). The place has so much potential. The air conditioner is ice cold in the room, and the bed is very comfortable. Unfortunately, we could hear our neighbor’s tv blaring and they had a very large dog that barked every few hours throughout the night. The carpet had “spills” here and there and our bedspread had something black on it. The bathroom seemed very clean. It’s downtown Alexandria. I’d recommend pepper spray and keeping with a group even in the hotel. My hope in writing this review is that someone will make the necessary changes to create a welcoming and comfortable environment for guests. My recommendations from a guests POV: 1. Safety: Outside doors need to be key access entry only. 2. Comfort: Workers should be stationed at each door to greet the guests. 3. Comfort: And it would be a good idea to space out the guests in the rooms since the walls are so thin. This place has so much untapped potential!! Hopefully, it was an off weekend and it’s not usually like this. Future guests, your experience may be better than mine!
This is a BEAUTIFUL historic hotel. The price was great! However, the halls are dim, the walls are thin, carpet needs cleaning, and the paint needs refreshing. We stayed on a holiday weekend. Maybe it’s better during regular business hours, but it almost seemed too quiet… a bit abandoned (in general, even with our rowdy neighbors). The place has so much potential. The air conditioner is ice cold in the room, and the bed is very comfortable. Unfortunately, we could hear our neighbor’s tv blaring and they had a very large dog that barked every few hours throughout the night. The carpet had “spills” here and there and our bedspread had something black on it. The bathroom seemed very clean. It’s downtown Alexandria. I’d recommend pepper spray and keeping with a group even in the hotel. My hope in writing this review is that someone will make the necessary changes to create a welcoming and comfortable environment for guests. My recommendations from a guests POV: 1. Safety: Outside doors need to be key access entry only. 2. Comfort: Workers should be stationed at each door to greet the guests. 3. Comfort: And it would be a good idea to space out the guests in the rooms since the walls are so thin. This place has so much untapped potential!! Hopefully, it was an off weekend and it’s not usually like this. Future guests, your experience may be better than mine!
10
Justin
1 Sept 2023
·
Stayed 1 night
The hotel stay was absolutely amazing! The staff was very friendly and I would definitely recommend to anyone who stays in Alexandria to stay here!
The hotel stay was absolutely amazing! The staff was very friendly and I would definitely recommend to anyone who stays in Alexandria to stay here!
2
aaron
15 Jan 2025
·
Stayed 1 night
Hotel stinks, the room was dirty with hair in bathroom, soap pieces in dish and blood stains on bed spread.
Hotel stinks, the room was dirty with hair in bathroom, soap pieces in dish and blood stains on bed spread.
8
Tammy
24 Nov 2024
·
Stayed 1 night
Room was nice but bathroom was dirty
Room was nice but bathroom was dirty
6
Teddy
6 Mar 2025
·
Stayed 2 nights
Left out early in the morning and placed the sign on the door for room to be tended to. When I got back late at night it was not touched. The A/C was so long when it turned on that woke me up all night long. Rooms are not sound proof as advertised, carpet is old and outdated, Bathroom tile had a loose tile that was just seated there. Ceiling above tub/shower had the paper pulled from the Sheetrock.
Left out early in the morning and placed the sign on the door for room to be tended to. When I got back late at night it was not touched. The A/C was so long when it turned on that woke me up all night long. Rooms are not sound proof as advertised, carpet is old and outdated, Bathroom tile had a loose tile that was just seated there. Ceiling above tub/shower had the paper pulled from the Sheetrock.
4
Christopher
22 Aug 2025
·
Stayed 1 night
Bathroom sink dripped water the whole time. Informed desk, no one came. In the morning, shower didn’t put out any real hot water. Lukewarm would be an overstatement. First bad experience here.
Bathroom sink dripped water the whole time. Informed desk, no one came. In the morning, shower didn’t put out any real hot water. Lukewarm would be an overstatement. First bad experience here.
2
Candy
26 Nov 2023
·
Stayed 3 nights
Yes this is an older hotel i know but being a native of Alexandria i gave it a try, its horrible the carpet is full of stains, plug ins line the hallway for a pleasant smell, once you are in the room it smells of mildew our carpet was stained (room316) my 1st night our heater did not work, 2nd night we were moved to room 318 and the water smell was worse we decided to stick it out since we only had 1 more night and would only be there to sleep and shower. 3rd night toilet backed up. I can’t believe that this is how you maintain a historic landmark. At check out the desk person was nursing het baby like how unprofessional is that. The night person Angel did not know anything about the hotel and could not tell us when the place was renovated last. She was like i don’t know. Oh bed spread on night one was stayed with what looks like crayola it was a mess my advice stick to the chain hotels, this was a definite miss for me this thanksgiving week.
Yes this is an older hotel i know but being a native of Alexandria i gave it a try, its horrible the carpet is full of stains, plug ins line the hallway for a pleasant smell, once you are in the room it smells of mildew our carpet was stained (room316) my 1st night our heater did not work, 2nd night we were moved to room 318 and the water smell was worse we decided to stick it out since we only had 1 more night and would only be there to sleep and shower. 3rd night toilet backed up. I can’t believe that this is how you maintain a historic landmark. At check out the desk person was nursing het baby like how unprofessional is that. The night person Angel did not know anything about the hotel and could not tell us when the place was renovated last. She was like i don’t know. Oh bed spread on night one was stayed with what looks like crayola it was a mess my advice stick to the chain hotels, this was a definite miss for me this thanksgiving week.
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AI-generated summary based on recent guest reviews
Rooms
Rooms have historic character; beds are often comfortable, but sizes vary and some spaces feel dated. Noise from thin walls or loud A/C is mentioned, and a few guests cite limited views.
Related guest reviews
8
Cheryl
17 Jul 2025
·
Stayed 1 night
Super quiet. Nice hotel with restaurant. Staff is sometimes hard to find as they leave the desk. Parking was the only thing I didn’t like, but they do have parking available across the street in the back, but there is a homeless population in the area. If you’re alone and it’s late at night, it feels pretty desolate.
Super quiet. Nice hotel with restaurant. Staff is sometimes hard to find as they leave the desk. Parking was the only thing I didn’t like, but they do have parking available across the street in the back, but there is a homeless population in the area. If you’re alone and it’s late at night, it feels pretty desolate.
4
Kevin
30 Apr 2024
·
Stayed 1 night
This is an older, historic hotel in a bad area of town. Homeless live in the surrounding streets. We never had a problem with them, but it’s good to know. Room was large, ours had no view. Some may have views on one side. Shower curtain was to small. Limited dining options close to hotel.
This is an older, historic hotel in a bad area of town. Homeless live in the surrounding streets. We never had a problem with them, but it’s good to know. Room was large, ours had no view. Some may have views on one side. Shower curtain was to small. Limited dining options close to hotel.
10
Stacy
20 Jun 2025
·
Stayed 1 night
Beds were super comfy!
Beds were super comfy!
8
Joyce
25 Mar 2025
·
Stayed 1 night
Nice, clean, beautiful plave. Only thing is everytime the air conditioner came on, it was so loud it woke me up
Nice, clean, beautiful plave. Only thing is everytime the air conditioner came on, it was so loud it woke me up
8
Scott
24 Dec 2024
·
Stayed 1 night
First the positives. Lobby was beautiful, rooms were large and bathrooms updated. On the other hand, rooms were tired, carpet was worn/stained, heat was mediocre, there was a musty smell (and someone had forgotten to clean out the mini-fridge) and the beds sagged. I wanted to like this more for the historical aspect but this was more on "rundown" side than "faded grandeur." I would not not recommend it but I would tone down your expectations.
First the positives. Lobby was beautiful, rooms were large and bathrooms updated. On the other hand, rooms were tired, carpet was worn/stained, heat was mediocre, there was a musty smell (and someone had forgotten to clean out the mini-fridge) and the beds sagged. I wanted to like this more for the historical aspect but this was more on "rundown" side than "faded grandeur." I would not not recommend it but I would tone down your expectations.
6
Bernie
15 Jan 2025
·
Stayed 1 night
Rooms are large but poorly finished. Bathtubs and floors there in are dangerous for adults. Heat loud. The restaurant and bar were the redeeming features of the property. Food was excellent with lots of great choices. Bar was a fun place and the bartender most excellent. Unfortunately there are absolutely no breakfast options.
Rooms are large but poorly finished. Bathtubs and floors there in are dangerous for adults. Heat loud. The restaurant and bar were the redeeming features of the property. Food was excellent with lots of great choices. Bar was a fun place and the bartender most excellent. Unfortunately there are absolutely no breakfast options.
6
Farrah
10 Jul 2024
·
Stayed 1 night
This is a BEAUTIFUL historic hotel. The price was great! However, the halls are dim, the walls are thin, carpet needs cleaning, and the paint needs refreshing. We stayed on a holiday weekend. Maybe it’s better during regular business hours, but it almost seemed too quiet… a bit abandoned (in general, even with our rowdy neighbors). The place has so much potential. The air conditioner is ice cold in the room, and the bed is very comfortable. Unfortunately, we could hear our neighbor’s tv blaring and they had a very large dog that barked every few hours throughout the night. The carpet had “spills” here and there and our bedspread had something black on it. The bathroom seemed very clean. It’s downtown Alexandria. I’d recommend pepper spray and keeping with a group even in the hotel. My hope in writing this review is that someone will make the necessary changes to create a welcoming and comfortable environment for guests. My recommendations from a guests POV: 1. Safety: Outside doors need to be key access entry only. 2. Comfort: Workers should be stationed at each door to greet the guests. 3. Comfort: And it would be a good idea to space out the guests in the rooms since the walls are so thin. This place has so much untapped potential!! Hopefully, it was an off weekend and it’s not usually like this. Future guests, your experience may be better than mine!
This is a BEAUTIFUL historic hotel. The price was great! However, the halls are dim, the walls are thin, carpet needs cleaning, and the paint needs refreshing. We stayed on a holiday weekend. Maybe it’s better during regular business hours, but it almost seemed too quiet… a bit abandoned (in general, even with our rowdy neighbors). The place has so much potential. The air conditioner is ice cold in the room, and the bed is very comfortable. Unfortunately, we could hear our neighbor’s tv blaring and they had a very large dog that barked every few hours throughout the night. The carpet had “spills” here and there and our bedspread had something black on it. The bathroom seemed very clean. It’s downtown Alexandria. I’d recommend pepper spray and keeping with a group even in the hotel. My hope in writing this review is that someone will make the necessary changes to create a welcoming and comfortable environment for guests. My recommendations from a guests POV: 1. Safety: Outside doors need to be key access entry only. 2. Comfort: Workers should be stationed at each door to greet the guests. 3. Comfort: And it would be a good idea to space out the guests in the rooms since the walls are so thin. This place has so much untapped potential!! Hopefully, it was an off weekend and it’s not usually like this. Future guests, your experience may be better than mine!
10
Bunnie
8 Feb 2025
·
Stayed 1 night
I had requested an upstairs, corner room and that is exactly what we got!!! The room was quiet an off to itself with beautiful view of the river❤️. The staff, as always, were very accommodating an went out of their way to make our stay a perfect getaway❤️
I had requested an upstairs, corner room and that is exactly what we got!!! The room was quiet an off to itself with beautiful view of the river❤️. The staff, as always, were very accommodating an went out of their way to make our stay a perfect getaway❤️
8
Uwem
1 Aug 2023
·
Stayed 1 night
Beautiful hotel. The rooms were not as nice as the lobby.
Beautiful hotel. The rooms were not as nice as the lobby.
10
Justin
16 Jun 2025
·
Stayed 1 night
Beautiful hotel. Comfy bed. Cold air. Great stay.
Beautiful hotel. Comfy bed. Cold air. Great stay.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: numerous guests praise friendly, accommodating staff, while others report inconsistent front desk presence, slow responses, and occasional rudeness or communication issues during check-in and problem resolution.
Related guest reviews
8
Cheryl
17 Jul 2025
·
Stayed 1 night
Super quiet. Nice hotel with restaurant. Staff is sometimes hard to find as they leave the desk. Parking was the only thing I didn’t like, but they do have parking available across the street in the back, but there is a homeless population in the area. If you’re alone and it’s late at night, it feels pretty desolate.
Super quiet. Nice hotel with restaurant. Staff is sometimes hard to find as they leave the desk. Parking was the only thing I didn’t like, but they do have parking available across the street in the back, but there is a homeless population in the area. If you’re alone and it’s late at night, it feels pretty desolate.
10
Ileana
29 Mar 2025
·
Stayed 9 nights
From the moment you walk into the Bentley you are treated with courtesy and respect. This is the second time we stay, first time was for my daughter's wedding, and this stay was just as wonderful. Management, Martha, Robyn, and all the staff, including Debra, Gretchel, Hercules, Tommy ( cleaning and maintenance crew) went out of their way to be helpful and make our stay unforgettable. It is not only place to learn a little history through their displays but also a great place to take memorable photos. It's within walking distance of a great family owned restauarant called Sentry Grill. Another place you can go and feel like you are among family. The beds in the Bentley are comfortable and though it is a very old hotel, the rooms are renovated and have modern amenities. There is a small workout room, and a lovely library that can serve as a conference room, or simply a place to sit back and sip on freshly brewed coffee. From the bottom of my heart, I give The Bentley, 10 stars!
From the moment you walk into the Bentley you are treated with courtesy and respect. This is the second time we stay, first time was for my daughter's wedding, and this stay was just as wonderful. Management, Martha, Robyn, and all the staff, including Debra, Gretchel, Hercules, Tommy ( cleaning and maintenance crew) went out of their way to be helpful and make our stay unforgettable. It is not only place to learn a little history through their displays but also a great place to take memorable photos. It's within walking distance of a great family owned restauarant called Sentry Grill. Another place you can go and feel like you are among family. The beds in the Bentley are comfortable and though it is a very old hotel, the rooms are renovated and have modern amenities. There is a small workout room, and a lovely library that can serve as a conference room, or simply a place to sit back and sip on freshly brewed coffee. From the bottom of my heart, I give The Bentley, 10 stars!
4
Tomica
12 Nov 2024
·
Stayed 1 night
Check in time is 3PM. I arrived at 4PM and my room was not clean and there was no eta on when it would be done. I travelled from Dallas for a wedding and was instructed that my only option was to get dressed in the restroom. After the wedding I returned to the hotel (9:30PM) for a late check in. Overall my stay was fair but I won’t ever stay there again. Management has yet to return my call and it’s been well over a week.
Check in time is 3PM. I arrived at 4PM and my room was not clean and there was no eta on when it would be done. I travelled from Dallas for a wedding and was instructed that my only option was to get dressed in the restroom. After the wedding I returned to the hotel (9:30PM) for a late check in. Overall my stay was fair but I won’t ever stay there again. Management has yet to return my call and it’s been well over a week.
8
Stephen
13 Sept 2025
·
Stayed 1 night
This is a gorgeous hotel. They even have a house dog/mascot. The only downside was the night receptionist who checked me in. He was oddly, uncharacteristically cold/rude.
This is a gorgeous hotel. They even have a house dog/mascot. The only downside was the night receptionist who checked me in. He was oddly, uncharacteristically cold/rude.
8
Kendall
5 Nov 2025
·
Stayed 1 night
Staff was friendly and helpful.
Staff was friendly and helpful.
10
laura
22 Apr 2024
·
Stayed 1 night
the customer service was outstanding!
the customer service was outstanding!
8
Matt
24 Oct 2025
·
Stayed 2 nights
I was fascinated by the beautiful and historic structure. It is a shame that Alexandria is in such poor shape. Makes me wonder what the city would have been like in its prime. The hotel was comfortable and very beautiful. The front desk service was not consistent.
I was fascinated by the beautiful and historic structure. It is a shame that Alexandria is in such poor shape. Makes me wonder what the city would have been like in its prime. The hotel was comfortable and very beautiful. The front desk service was not consistent.
8
Barbara
8 Aug 2023
·
Stayed 2 nights
Hotel Bentley is our go to hotel whenever we are in the Alexandria area. This time around the room given was handicap accessible when I pre-requested non-handicapp. The shower was challenging to use as water came out onto the floor. Front desk immediately brough replacement towels plus extra to cover the floor so shower can be taken. Hotel was full therefore no other room to transfer. There was no cold water from faucet or toilet. Toilet stayed hot hot and this was uncomfortable. But the customer service was perfect!
Hotel Bentley is our go to hotel whenever we are in the Alexandria area. This time around the room given was handicap accessible when I pre-requested non-handicapp. The shower was challenging to use as water came out onto the floor. Front desk immediately brough replacement towels plus extra to cover the floor so shower can be taken. Hotel was full therefore no other room to transfer. There was no cold water from faucet or toilet. Toilet stayed hot hot and this was uncomfortable. But the customer service was perfect!
10
Jessica
13 Jul 2025
·
Stayed 2 nights
Every Staff member was super friendly and amazing. We had the very best
Every Staff member was super friendly and amazing. We had the very best
6
David
8 Apr 2024
·
Stayed 1 night
There was a wedding in the lobby when we arrived and the path to the registration desk went right through it. We spent a long time walking around outside trying to find a way to not disrupt the event. No signage whatsoever. It seems they just ignored the hotel guests’ needs in favor of the event. Staffing was bare bones. Every time we needed the front desk we found ourselves waiting for them to come back from whatever other jobs they were trying to do. It’s a shame. It’s a beautiful old hotel.
There was a wedding in the lobby when we arrived and the path to the registration desk went right through it. We spent a long time walking around outside trying to find a way to not disrupt the event. No signage whatsoever. It seems they just ignored the hotel guests’ needs in favor of the event. Staffing was bare bones. Every time we needed the front desk we found ourselves waiting for them to come back from whatever other jobs they were trying to do. It’s a shame. It’s a beautiful old hotel.
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AI-generated summary based on recent guest reviews
Location
Downtown location near the river and Riverfront Center is convenient, but the immediate area can feel quiet with limited dining and some guests felt unsafe after dark. Several advise caution when walking at night.
Related guest reviews
4
Kevin
30 Apr 2024
·
Stayed 1 night
This is an older, historic hotel in a bad area of town. Homeless live in the surrounding streets. We never had a problem with them, but it’s good to know. Room was large, ours had no view. Some may have views on one side. Shower curtain was to small. Limited dining options close to hotel.
This is an older, historic hotel in a bad area of town. Homeless live in the surrounding streets. We never had a problem with them, but it’s good to know. Room was large, ours had no view. Some may have views on one side. Shower curtain was to small. Limited dining options close to hotel.
10
Nuruh
18 Mar 2025
·
Stayed 1 night
Beautiful hotel. Love the proximity to my conference.
Beautiful hotel. Love the proximity to my conference.
10
Mary
18 Jun 2025
·
Stayed 1 night
Easy check-in and convenience to downtown area
Easy check-in and convenience to downtown area
10
Huey Rey
30 May 2024
·
Stayed 1 night
Beautiful lobby, great central location, friendly staff.
Beautiful lobby, great central location, friendly staff.
10
Catherine
3 Oct 2024
·
Stayed 2 nights
Great location in an adorable area.
Great location in an adorable area.
8
Tanya
2 Jul 2024
·
Stayed 1 night
This was a beautiful hotel. The staff were friendly and the hotel was clean and inviting. I loved the small museum area. The room was clean and bed was comfy. There's not a lot within walking distance but everything is a quick drive away. I would stay here again.
This was a beautiful hotel. The staff were friendly and the hotel was clean and inviting. I loved the small museum area. The room was clean and bed was comfy. There's not a lot within walking distance but everything is a quick drive away. I would stay here again.
8
Douglas
8 Oct 2024
·
Stayed 1 night
Beautiful old hotel in a sketchy part of town. I didn’t have any issues but locals advised against walking in the area after sunset.
Beautiful old hotel in a sketchy part of town. I didn’t have any issues but locals advised against walking in the area after sunset.
6
Darren
15 Jul 2025
·
Stayed 1 night
The lobby is absolutely beautiful with tons of classic charm, the hallways felt a little bit dirty and less kept up. The room was fine and basically as advertised the area was very sleepy and there wasn’t much open on walking distance at around 7pm.
The lobby is absolutely beautiful with tons of classic charm, the hallways felt a little bit dirty and less kept up. The room was fine and basically as advertised the area was very sleepy and there wasn’t much open on walking distance at around 7pm.
10
JOHN
7 May 2025
·
Stayed 1 night
Elegant restored hotel. Quiet location near river and path. Should you enjoy a pleasure place to enjoy a cup of coffee the tamp and grind very near by is your spot.
Elegant restored hotel. Quiet location near river and path. Should you enjoy a pleasure place to enjoy a cup of coffee the tamp and grind very near by is your spot.
8
andre
12 Apr 2025
·
Stayed 1 night
Very beautiful building and friendly staff. However, nit much to do nearby and things close early.
Very beautiful building and friendly staff. However, nit much to do nearby and things close early.
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AI-generated summary based on recent guest reviews
Dining
The on-site restaurant and Mirror Room bar earn frequent praise for tasty food and drinks, but hours can be limited and breakfast is not always available. A few guests had disappointing meals or found prices high.
Related guest reviews
6
Lisa
25 Jun 2025
·
Stayed 2 nights
The lobby is beautiful. Brunch at restaurant was great. The Mirror room bar was fun, although short staffed. The rooms/hallways are in dire need of an update. It was clean, just old with some rust, etc around door in bathroom. Also there is no valet or bellman, which i normally don’t use but with my elderly mom who uses a walker, would have. There are a lot of steps at the front entrance so the place where i unloaded her & luggage (bottom level near restaurant) was a gross & scary area. It was old, deserted, with no signage where to go to check in. Seemed like a great place for homeless to be lurking or hanging out. They really should have a bellman there to escort you & let u know you’re in the right place.
The lobby is beautiful. Brunch at restaurant was great. The Mirror room bar was fun, although short staffed. The rooms/hallways are in dire need of an update. It was clean, just old with some rust, etc around door in bathroom. Also there is no valet or bellman, which i normally don’t use but with my elderly mom who uses a walker, would have. There are a lot of steps at the front entrance so the place where i unloaded her & luggage (bottom level near restaurant) was a gross & scary area. It was old, deserted, with no signage where to go to check in. Seemed like a great place for homeless to be lurking or hanging out. They really should have a bellman there to escort you & let u know you’re in the right place.
10
Elena
7 Jul 2025
·
Stayed 4 nights
we enjoyed ours staying ,food very good , I said one thing no breakfast on weekends .
we enjoyed ours staying ,food very good , I said one thing no breakfast on weekends .
8
Paula
5 Dec 2024
·
Stayed 2 nights
Always love staying there! Wish the restaurant was open. Nothing open downtown to eat breakfast. But overall I enjoyed my stay.
Always love staying there! Wish the restaurant was open. Nothing open downtown to eat breakfast. But overall I enjoyed my stay.
6
Bernie
15 Jan 2025
·
Stayed 1 night
Rooms are large but poorly finished. Bathtubs and floors there in are dangerous for adults. Heat loud. The restaurant and bar were the redeeming features of the property. Food was excellent with lots of great choices. Bar was a fun place and the bartender most excellent. Unfortunately there are absolutely no breakfast options.
Rooms are large but poorly finished. Bathtubs and floors there in are dangerous for adults. Heat loud. The restaurant and bar were the redeeming features of the property. Food was excellent with lots of great choices. Bar was a fun place and the bartender most excellent. Unfortunately there are absolutely no breakfast options.
10
Karen
7 Sept 2023
·
Stayed 1 night
Absolutely charming place with an awesome bar and restaurant!
Absolutely charming place with an awesome bar and restaurant!
10
anthony
28 Aug 2025
·
Stayed 1 night
Great food at this place, the blacken fish was seasoned to perfection, not to mention the crawfish Mac and cheese!
Great food at this place, the blacken fish was seasoned to perfection, not to mention the crawfish Mac and cheese!
10
Darion
24 Aug 2025
·
Stayed 1 night
Great property for quick stay! The restaurant, located at the bottom floor of the hotel, is always delicious. The food and drinks never disappoint.
Great property for quick stay! The restaurant, located at the bottom floor of the hotel, is always delicious. The food and drinks never disappoint.
8
Amber
1 Apr 2024
·
Stayed 1 night
The beauty and history of this hotel is amazing! We loved the Mirror Room lounge. The food there was excellent as well. Im not sure why they discourage taking pictures in the lobby.
The beauty and history of this hotel is amazing! We loved the Mirror Room lounge. The food there was excellent as well. Im not sure why they discourage taking pictures in the lobby.
10
Nancy
4 Oct 2023
·
Stayed 1 night
What a gorgeous lobby! Fantastic hotel! Very nice room. Very comfortable. Great pillows. The restaurant came highly praised by locals. I ordered a burger. Perhaps they thought they "blackened" the patty. It was burned. It was supposed to be with Dr. Pepper BBQ sauce. Couldn't taste that at all. Very nice wait staff.
What a gorgeous lobby! Fantastic hotel! Very nice room. Very comfortable. Great pillows. The restaurant came highly praised by locals. I ordered a burger. Perhaps they thought they "blackened" the patty. It was burned. It was supposed to be with Dr. Pepper BBQ sauce. Couldn't taste that at all. Very nice wait staff.
8
Hether
14 Jun 2025
·
Stayed 1 night
Beautiful old hotel. Room was clean & decent. Bed was not that comfy tho. The bar in the basement is cool.
Beautiful old hotel. Room was clean & decent. Bed was not that comfy tho. The bar in the basement is cool.
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AI-generated summary based on recent guest reviews
10
Greg
11 Aug 2026
·
Stayed 2 nights
I was in Alexandria on a business trip and roomed at the Bentley Hotel. This is place is a jewel. Just for information purposes, no breakfast is served during weekdays. Open for lunch and dinner. From the time you drive up and enter the door you will realize this place is special. Clean no smoking or any hint of fowl odor. The facility is immaculate and grand built years ago and stands the test of time. The price is very fare for this place. I highly recommend. The staff very good and the bar is charming in the evening. The food is really good as well. You can eat in the-dinning area or order from the bar. I think you will enjoy and I humbly rate this a 5 star!
I was in Alexandria on a business trip and roomed at the Bentley Hotel. This is place is a jewel. Just for information purposes, no breakfast is served during weekdays. Open for lunch and dinner. From the time you drive up and enter the door you will realize this place is special. Clean no smoking or any hint of fowl odor. The facility is immaculate and grand built years ago and stands the test of time. The price is very fare for this place. I highly recommend. The staff very good and the bar is charming in the evening. The food is really good as well. You can eat in the-dinning area or order from the bar. I think you will enjoy and I humbly rate this a 5 star!
10
Jason
10 Aug 2026
·
Stayed 2 nights
Very nice hotel and nice staff the cleaning crew did a great job and the front desk employee was very helpful. He recommended several things and didn’t not disappoint
Very nice hotel and nice staff the cleaning crew did a great job and the front desk employee was very helpful. He recommended several things and didn’t not disappoint
10
James
7 Aug 2026
·
Stayed 1 night
Remarkable property. I enjoyed my stay and slept comfortably. If I could mention one concern, spilled water on the bathroom tile makes for a very slippery floor.
Remarkable property. I enjoyed my stay and slept comfortably. If I could mention one concern, spilled water on the bathroom tile makes for a very slippery floor.
10
Greg
5 Aug 2026
·
Stayed 2 nights
If you are going to Alexandria, stay at this place, excellent
If you are going to Alexandria, stay at this place, excellent
10
Theresa
1 Aug 2026
·
Stayed 1 night
This place is awesome and fun
This place is awesome and fun
FAQs about Hotel Bentley
Is parking available at the property?
Free self-parking is available on-site.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the hotel's location in relation to key landmarks?
The hotel is located just steps from the Alexandria Museum of Art and Riverfront Center, approximately 0.3 miles from the Red River and Arna Bontemps African American Museum. It is about 8.1 miles from Alexandria International Airport.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not detailed.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 130.60810940929412USD
- 2026-09-17: 129.92155380592345USD
- 2026-09-18: NO DATA
- 2026-09-19: 150.28342239097594USD
- 2026-09-20: 127.38984013195036USD
- 2026-09-21: 127.31093252780913USD
- 2026-09-22: 128.86545429222105USD
- 2026-09-23: 127.31093252780913USD
- 2026-09-24: 129.80354208995817USD
- 2026-09-25: 144.24284684474944USD
- 2026-09-26: 144.16775086429595USD
- 2026-09-27: 127.38984013195036USD
- 2026-09-28: 129.80354208995817USD
- 2026-09-29: 127.38984013195036USD
- 2026-09-30: 127.38984013195036USD
- 2026-10-01: 129.66408561962126USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 127.38984013195036USD
- 2026-10-05: 129.80354208995817USD
- 2026-10-06: 128.9453410290527USD
- 2026-10-07: 127.38984013195036USD
- 2026-10-08: 127.38984013195036USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 127.38984013195036USD
- 2026-10-12: 128.9453410290527USD
- 2026-10-13: 127.38984013195036USD
- 2026-10-14: 128.8917072874832USD
- 2026-10-15: 139.01851827209472USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 128.9453410290527USD
- 2026-10-19: 127.38984013195036USD
- 2026-10-20: 127.49711635734558USD
- 2026-10-21: 127.49711635734558USD
- 2026-10-22: 138.88223524074553USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 131.94905785560607USD
- 2026-10-26: 127.38984013195036USD
- 2026-10-27: 130.12139303958892USD
- 2026-10-28: 129.73918160007474USD
- 2026-10-29: 127.38984013195036USD
- 2026-10-30: 149.10243100570676USD
- 2026-10-31: 147.26802591018676USD
- 2026-11-01: 129.80354208995817USD
- 2026-11-02: 127.38984013195036USD
- 2026-11-03: 127.38984013195036USD
- 2026-11-04: 127.56148558948516USD
- 2026-11-05: 137.6561250714111USD
- 2026-11-06: 147.31093290344236USD
- 2026-11-07: 144.24284684474944USD
- 2026-11-08: 128.8917072874832USD
- 2026-11-09: 129.80354208995817USD
- 2026-11-10: 129.80354208995817USD
- 2026-11-11: 129.73918160007474USD
- 2026-11-12: 128.95606777736663USD
- 2026-11-13: 147.3323864000702USD
- 2026-11-14: 146.96765947288512USD
- 2026-11-15: 142.9082365341568USD
- 2026-11-16: 140.53111217594144USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Contactless check-in and contactless check-out are available.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Valet parking
Housekeeping
Services
Housekeeping
Banquet facilities
ATM/Cash machine
24-Hour Front Desk
Activities
Live music
Outdoor Furniture
Fitness Center (nearby)
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Vending machines
Parking
Parking
Valet parking
Free parking