Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 7:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. Additionally, there are elevators available.

What is the location of the property in relation to key landmarks?

The hotel is located in the suburbs of Jackson, within a 5-minute drive of Jackson Crossing Mall and Rod Mills Park. It is approximately 1.8 miles from R.A. Greene Park and 2.2 miles from Lions Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age requirement for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per night. Advance request is required for rollaway beds. Cribs are not mentioned in the available information.

TownePlace Suites by Marriott Jackson Hotel

Average nightly price at TownePlace Suites by Marriott Jackson by month, last 12 months (USD)
Month	Average price
January	US$128
February	US$125
March	US$125
April	US$150
May	US$306
June	US$182
July	US$173
August	US$156
September	US$152
October	US$182
November	US$150
December	US$131

What guests think

At TownePlace Suites by Marriott Jackson, guests frequently highlight friendly service, clean and modern rooms, a pleasant pool, and a convenient location near highways and dining, making it a practical choice for families and business travelers.

While many praise overall cleanliness, several reviews report inconsistent housekeeping, including missed cleanings and rooms not properly prepared. Rooms are generally comfortable, some spacious with full kitchens or suites, but several guests reported highway or traffic noise and a few found rooms small. Breakfast is often tasty with good variety, though a few stays lacked the promised hot items or had service gaps. Expect a comfortable, convenient stay, with occasional housekeeping and breakfast variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool area is a consistent highlight for families. The lobby and common areas feel updated and welcoming.

Related guest reviews

10

Mike

30 Sept 2024

·

Stayed 1 night

Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.

10

Candice

7 Sept 2023

·

Stayed 1 night

Quick and courteous check in and out. Clean hotel and rooms with all amenties as well. I love the amount of add ons they offered for oatmeal in their breakfast options.

10

Michael

11 Feb 2024

·

Stayed 1 night

Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.

8

Amanda

17 Jul 2023

·

Stayed 1 night

I liked the updated lobby and rooms.

8

Stephanie

22 Apr 2025

·

Stayed 1 night

Clean time with easy parking

10

Sarah

26 Feb 2023

·

Stayed 2 nights

We lost power at our home like most in our part of the state. All of the Towne Place Suites staff were so nice and friendly even under the stress of trying to accommodate everyone that was in need of a warm place to stay. I'm sure many of them were also without power but they always had a smile on their face. The room was very comfortable and spacious with a full kitchenette for our family. We have a dog that would typically bark hearing people outside but you couldn't hear any hall noise so it didn't bother him at all. The only thing I didn't care for was the fitness room was attached to the lobby/breakfast area by all windows. It was just a little awkward for my comfort level working out because the hotel was at max capacity and people were in the lobby/lounge all day waiting around and looking for rooms.

10

John

16 Aug 2024

·

Stayed 3 nights

Great staff and amenities. Floors need deep cleaning.

8

Amanda

9 Feb 2025

·

Stayed 1 night

Clean, comfortable room. It was quiet and breakfast was good. We didn’t use pool. No complaints.

8

Jaclyn

2 Jul 2024

·

Stayed 4 nights

Great staff, fun lobby with cute details like weather to help guests. We enjoyed our stay.

10

Mike

30 Sept 2024

·

Stayed 1 night

Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found the hotel and rooms very clean, but multiple reviews cite housekeeping lapses such as unclean bathrooms, missed sheet changes, leftover items, and floors needing deeper cleaning.

Related guest reviews

10

Larry

1 Nov 2025

·

Stayed 1 night

Clean and comfortable. Great service.

8

Theodore

11 Aug 2025

·

Stayed 6 nights

We had a suite with a separate bedroom, which was nice. I knew I had to ask to have the room cleaned, and I talked with the front desk clerk about having the room cleaned. I was advised that a "refresh" was scheduled every two nights, but I could ask for it more often. I understood this to mean the room would be cleaned. Instead, all that was done was clean bathroom towels were put in, kitchen towels taken but not replaced, and a winter-style comforter put on the bed (when it was 90 degrees outside). No garbage was taken out of the containers, the comforter was put on top of an unmade bed, and nothing was cleaned. That night I asked to have the room cleaned, realizing that a refresh is not the same as a cleaning, and it was then scheduled for the next day. Make sure you understand the terminology that a refresh is not a cleaning. But even a refresh should have meant a little more than just putting in new bathroom towels.

10

Eddie

12 Jun 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

2

DAWN

19 Feb 2023

·

Stayed 2 nights

There were clothes belonging to the last family that stayed in the room left in the drawer. I did not have television the whole weekend despite my efforts all weekend for some assistance in getting the television viewable

6

Susan

5 Aug 2025

·

Stayed 5 nights

Great location, room size was good. Would have thought house cleaning would make bed when coming in and change sheets. Sheets were never changed in five day stay, beds haphazardly made. Floors could have been cleaned better. Had to request toilet paper as it was not replenished. Front desk very nice and accommodating.

10

Heidi

21 Aug 2025

·

Stayed 1 night

Clean hotel with good breakfast in the morning.

4

Anna

30 Jun 2024

·

Stayed 2 nights

Our room was disgusting, leftover hair in the bed (like a clump of someone else’s hair), dog hair all over the couch, What looks like a dog poop stain in the middle of the carpet that no one had done anything about. We needed a place to stay, so we made it work, but definitely would not return. If I had any chance of getting money back, I would. Front desk, staff, when present, was friendly

10

John

16 Aug 2024

·

Stayed 3 nights

Great staff and amenities. Floors need deep cleaning.

6

Tatiana

7 Sept 2025

·

Stayed 2 nights

My husband and I stayed for 2 nights and my favorite part was the comfortable beds and pillows. Nice front desk staff. However, when taking a shower, I noticed hair (not ours) and a used bar of soap. I notified the front desk and asked for someone to re-clean it. When we came back from being out, it was still there.

2

Timothy

1 Jul 2024

·

Stayed 2 nights

Room was filthy upon entry. Used toilet paper in closet on shelf. Exterior walkway full of cigarettes and trash. I refused to stay and walked next door to Courtyard, it's sister hotel where it was clean and tidy and stayed there. I am fighting with hotels.com now to get a refund. It is noteworthy to state front desk person at this hotel agreed that I should leave given the circumstance and condition of the room.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with some spacious suites and full kitchens. However, several guests noted highway or traffic noise, and a few found rooms small.

Related guest reviews

10

Laurena

10 Apr 2023

·

Stayed 1 night

I loved the full kitchen

8

Theodore

11 Aug 2025

·

Stayed 6 nights

We had a suite with a separate bedroom, which was nice. I knew I had to ask to have the room cleaned, and I talked with the front desk clerk about having the room cleaned. I was advised that a "refresh" was scheduled every two nights, but I could ask for it more often. I understood this to mean the room would be cleaned. Instead, all that was done was clean bathroom towels were put in, kitchen towels taken but not replaced, and a winter-style comforter put on the bed (when it was 90 degrees outside). No garbage was taken out of the containers, the comforter was put on top of an unmade bed, and nothing was cleaned. That night I asked to have the room cleaned, realizing that a refresh is not the same as a cleaning, and it was then scheduled for the next day. Make sure you understand the terminology that a refresh is not a cleaning. But even a refresh should have meant a little more than just putting in new bathroom towels.

10

Eddie

12 Jun 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

6

Arulraj

27 Mar 2025

·

Stayed 1 night

Lot of road noise could not sleep at night.

10

Sarah

26 Feb 2023

·

Stayed 2 nights

We lost power at our home like most in our part of the state. All of the Towne Place Suites staff were so nice and friendly even under the stress of trying to accommodate everyone that was in need of a warm place to stay. I'm sure many of them were also without power but they always had a smile on their face. The room was very comfortable and spacious with a full kitchenette for our family. We have a dog that would typically bark hearing people outside but you couldn't hear any hall noise so it didn't bother him at all. The only thing I didn't care for was the fitness room was attached to the lobby/breakfast area by all windows. It was just a little awkward for my comfort level working out because the hotel was at max capacity and people were in the lobby/lounge all day waiting around and looking for rooms.

10

KIMBERLEY

1 Jan 2023

·

Stayed 19,357 nights

Large spacious rooms. Clean, friendly staff

8

Amy

18 Jul 2023

·

Stayed 3 nights

Staff very friendly and professional. Traffic was a little loud at night. Room very spacious and clean.

6

Tatiana

7 Sept 2025

·

Stayed 2 nights

My husband and I stayed for 2 nights and my favorite part was the comfortable beds and pillows. Nice front desk staff. However, when taking a shower, I noticed hair (not ours) and a used bar of soap. I notified the front desk and asked for someone to re-clean it. When we came back from being out, it was still there.

2

Scottie

1 Oct 2023

·

Stayed 1 night

The rooom was very small. And when i asked for a blow up bed they could not find me one. Front desk lady was ver rude.

6

Rosemary

30 Oct 2025

·

Stayed 1 night

Everything was fine but you can hear the highway at night.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and efficient, with smooth check-in/out and considerate management. A few reviews mention rudeness or unhelpful responses at the front desk or breakfast area.

Related guest reviews

10

Larry

1 Nov 2025

·

Stayed 1 night

Clean and comfortable. Great service.

10

Eddie

12 Jun 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

6

Susan

5 Aug 2025

·

Stayed 5 nights

Great location, room size was good. Would have thought house cleaning would make bed when coming in and change sheets. Sheets were never changed in five day stay, beds haphazardly made. Floors could have been cleaned better. Had to request toilet paper as it was not replenished. Front desk very nice and accommodating.

10

Scott

14 Nov 2023

·

Stayed 1 night

Property was very clean and the front desk staff (Tina) provided outstanding service!

10

Jean

22 Sept 2024

·

Stayed 2 nights

The staff was so friendly and helpful. Our room was just what we needed!

8

SHAUN

31 Jul 2025

·

Stayed 7 nights

My husband stayed at this hotel for about a week or so. He claimed that it's decent and staff are friendly. He did claim that housekeeping service(s) could be improved a lot.

10

Heather

2 Mar 2024

·

Stayed 2 nights

We had a wonderful weekend. Checking in and out was easy. The staff was very friendly and helpful. Very reasonably priced.

2

Robert

28 May 2023

·

Stayed 1 night

I booked through Hotels dot com. I was booked for 3 rooms. They only had 2 rooms. The front desk person was not helpful in trying to help accommodate us. I showed her the booking info gave her the confirmation # and she didn’t want to help and told me she doesn’t deal with it and call Hotels dot com. One room she gave us was not ready so then had to change rooms. It was a horrible experience I must say

2

Scottie

1 Oct 2023

·

Stayed 1 night

The rooom was very small. And when i asked for a blow up bed they could not find me one. Front desk lady was ver rude.

10

Bonnie

21 Sept 2024

·

Stayed 1 night

We had a serious problem during our stay but the manager graciously compensated us with a very large number of BonVoy points..

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for highway access, racetrack visits, and nearby dining. Some guests found road noise noticeable and vehicle access from the main street confusing.

Related guest reviews

10

Mike

30 Sept 2024

·

Stayed 1 night

Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.

10

Eddie

12 Jun 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

10

Michael

11 Feb 2024

·

Stayed 1 night

Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.

6

Arulraj

27 Mar 2025

·

Stayed 1 night

Lot of road noise could not sleep at night.

8

Bruce

27 Jun 2024

·

Stayed 6 nights

Property was difficult to get into from the main street. Not your fault but the street system in from of property is very confusing.

8

Amy

18 Jul 2023

·

Stayed 3 nights

Staff very friendly and professional. Traffic was a little loud at night. Room very spacious and clean.

6

Rosemary

30 Oct 2025

·

Stayed 1 night

Everything was fine but you can hear the highway at night.

10

Mike

30 Sept 2024

·

Stayed 1 night

Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the breakfast, describing it as tasty with good variety. However, several stays reported no hot breakfast or limited options, and one noted a rude breakfast attendant.

Related guest reviews

10

Mike

30 Sept 2024

·

Stayed 1 night

Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.

10

Michael

11 Feb 2024

·

Stayed 1 night

Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.

4

Charles

1 Jan 2023

·

Stayed 1 night

This stay was okay but promised a hot breakfast no one showed to cook it that's the reason we were told there was no hot breakfast That's the main reason we went to this hotel

10

Heidi

21 Aug 2025

·

Stayed 1 night

Clean hotel with good breakfast in the morning.

6

Philip

27 Feb 2023

·

Stayed 2 nights

One of the staff members working the breakfast bar was very rude for no reason,

10

Teresa

2 Jun 2023

·

Stayed 2 nights

Very clean, good value for the price, breakfast selections were better than most hotels

4

Charles

4 Jan 2023

·

Stayed 1 night

Got up New Year's morning to have a nice hot breakfast with me and my kids and my four grandchildren and nobody showed up to service so they wanted to serve a cereal

8

Michael

6 Mar 2023

·

Stayed 1 night

There was no hot breakfast.

10

Maureen

29 Jun 2024

·

Stayed 1 night

Great. Clean. Safe. Need more choice/ options for breakfast.

10

Mike

30 Sept 2024

·

Stayed 1 night

Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $142	3 $147	4 $149	5 $148	6	7 $141
8 $150	9 $129	10 $128	11 $129	12 $139	13 $122	14 $131
15 $122	16 $128	17 $139	18 $139	19 $133	20 $158	21 $157
22 $128	23 $129	24 $138	25 $139	26 $139	27 $139	28 $127
29 $129	30 $129

TownePlace Suites by Marriott Jackson

Prices for TownePlace Suites by Marriott Jackson

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 2 Queen Beds

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Guest reviews of TownePlace Suites by Marriott Jackson

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Jackson

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $304
25 $138	26 $147	27 $146	28 $140	29 $147	30 $122	31 $122