Element by Marriott San Jose Milpitas

Perfect location for Bay Area for working or friends meet up. Good size studio provides basic needs for traveler. Clean! Love the electric car charging service at parking lot.

Pleasantly surprised as Bay Area hotels are always old and out dated. The customer service was great. Free EV charging was a great surprise as well. Very comfy beds.

Hotel is so much nicer than a 3 star should be. Breakfast was the best hotel breakfast I've had included with a room. As well, the happy hour is a nice touch and the snacks and beer were great. Amazing gym and amenities. Only complaint is that I booked a king room and was given a 2 bed room when I checked in.

Overall I enjoyed the hotel and the room. The bed was really comfortable. The room looked luxurious. My only complaint is the parking. They charge for parking and the front desk lady said she wouldn’t charge but they still did. Why do they charge for parking? To pay for breakfast? Or the few charging stations? Idk.

Enjoyed the complementary tea, beer, and wine. The staff was super friendly and helpful. We would definitely stay here again.

Pool was heated, beds comfy probably most comfortable sleep I've had at a hotel in a while. Free breakfast. And coffee 24 in lobby even had bikes you could barrow. Stayed in a 2 queen bed room with a pull out couch slept our family of 5 great lots of room and bathroom was nice and big.

Property was fine. The parking fee was the problem. When you stay in a hotel,etc., where are you supposed to park safely?

Everything was in place. Everyone was friendly. Even the laundry facilities came in handy

the property is clean and nice. the only bad thing is no free parking

I enjoy swimming in the morni g in a geated pool

The Hotel staff was amazing!! front desk, breakfast and Happy hour staff are the best and extremely helpful. only thing that I am disappointed on is that the daily parking fee was not disclosed at booking or when I checked in, and I did not notice it under the amenities. this is an extended stay hotel, and I did notice my room had a body odor lingering. It dint bother me much but it was noticeable eventually I bought an air fresher since I did not want to move rooms. lastly, they do not offer any Spanish channels on their regular tv guide. I was quite shocked and asked the front desk as well and they did not find the channel either. I have never been to a hotel that did not offer at least one Spanish channel. I am bilingual and I like to stay current by watching the News in Spanish and I was not able to do this at this hotel. unfortunately, due to the nature of current politics I found this to be extremely dishearten and made me sad to be honest.

Everything was great, and clean!

Clean room

Enjoy stay at elements. Room is clean and bed is comfortable. Employees are friendly. I will choose to stay again

Clean rooms

Nice and clean!!

Clean spacious rooms and friendly staff.

In certain areas it was dirty. The beds were alot smaller than I expected. I read that there was supposed to be a made to order espresso bar and there it wasn't open and was never notified that it was not going to be open. Walls were super thin. Other than that I honestly enjoyed the stay, the rooms were nicely designed, I loved the fact that there was a full kitchen and breakfast was amazing

The hotel was in an excellent location. It was just a few miles from the airport. The staff were very friendly. The room was bigger than most hotel chains. The beds were very comfortable, even the sofa sleeper! The room was very clean when we arrived. When we got to breakfast, we were greeted by an awesome view of the sunrise and the mountains just across the street. Then, the chef made great made to order eggs and potatoes. There were also many other offerings for breakfast. We will definitely come back here, especially if we are headed to a 49ers game...or the Sharks.

Staff was awesome. Room was exceptionally clean.

We went for a NFL football game. It was an excellent stay. Room was ready early and it was very clean. There are a few things you can hear the people above you run and talk a bit. Around 10 pm we got a skunk smell coming through the vents so we had to turn off the a.c.

The hotel was neat and clean. Spacious rooms. They had accommodations for 5 people in a room!

We had a great stay at this hotel. The room was clean, spacious and the kitchenette was fully loaded with dishes, refrigerator, they even had dish soap and a dish washer. We are a family of 5 (2 teens and a school age kiddo) - it was spacious enough that each kid had a space to play and eat. The breakfast offerings were healthy and multiple options for the family. Their espresso machine is a plus!

Fantastic place! The thermostat in our room sucked and took a million years to cool the room down, but overall everything else was perfect.

Nice rooms. Very spacious

It was a nice hotel we were disappointed that the toilet kept making noise and backing up. It made it seem like a dirty location. We had maintenance out 2 times and it still wasnt fixed.

The room was spacious and comfortable. Lobby was clean. Breakfast was a big plus for us. The location was away from other places if you want walking distance to nearby restaurants. The room could add a mirror outside of the bathroom.

In certain areas it was dirty. The beds were alot smaller than I expected. I read that there was supposed to be a made to order espresso bar and there it wasn't open and was never notified that it was not going to be open. Walls were super thin. Other than that I honestly enjoyed the stay, the rooms were nicely designed, I loved the fact that there was a full kitchen and breakfast was amazing

Great place! Nice staff. Lots of parking. Rooms are spacious and offer stove top, pots, pans, utensils and plates so you can cook while on your stay. Beds are clean and comfortable as well.

We didn’t like that it didn’t have a regular closet to hang things! It would have been nice to have drawers with the nightstands, or a dresser with drawers and a mirror! We had trouble calling the front desk!

Stayed at this property the night of the Taylor Swift concert. Our check in was at 3:00 pm but I arrived at 130 pm. We tried to check in early, but employee 1 told us the room was almost ready and was just pending a sign off inspection and it should be ready in 15 mins. We gave our name and then took this opportunity to go somewhere for lunch. Aftwr we are, we drove back to the hotel and tried to check in at 2:30 pm. However, we were told the same that the room was still pending an inspection sign off and should be ready in 15 mins. Employee 2 had us complete the check in process and I gave him my phone number and they said they’d call me in about 15 mins, so we waited in the lobby. Well, at 330 pm, an hour later, I went up to the front desk to get an update on the status of my room. Employee 3 told me that my room was ready and they were going to contact me but didn’t have my contact number. However, I could see my info on the pink post it note on their counter. I said, that’s my info right there? What do you mean? They said, sorry. We didn’t know that was you. Obviously frustrated, I told them, I totally know they are busy with the concert in town, but I prefer that of the room isn’t ready, just say it isn’t ready. Don’t tell me it will be ready kn 15 mins because you lose trust and it makes them look like they aren’t being truthful. To compensate for the run around, they did give me free parking, which was nice. Great stay other than that.

Property was maintained really well. Customer service was fabtastic. Very accommodating and great staff. Breakfast options are good.

Nice staff, clean and enjoyable amenities

Front desk personnel were very friendly and helpful.

Overall, great property. Front desk staffing was average, not paying attention and on their phones. Breakfast two out of the three mornings was over packed and they ran out of everything. No silverware, no milk, no juice, no plates. It was busy but they were understaffed or poor work ethic.

People who manage the desk were very response, humanistic, and caring. The room was very clean, and it was nice touch to have the welcome greetings on the TV monitor. Thank you for your services.

Got us an early check in. Check in was easy. Very nice and clean. All upgraded. Will stay again. Staff were very friendly

I reserved 2 rooms. Due to Expedia’s technical difficulties, only one reservation went through. I wasn’t aware of this until I was on a plane to this hotel. The hotel and Expedia wouldn’t cancel. And ended up driving home after all day flying because the hotel couldn’t provide us with another room since they were full. And we couldn’t fit 7 people in 1 room. Expedia AND the hotel refused to refund us. Even though Expedia was the issue. Instead they wanted us to either book second room at a seperate hotel, and seperate my family, or book 2 rooms at another hotel and lose what I was charged for the Element. This was a bad situation all around

When I arrived, check in was quick and easy. I got the room I booked for, a 2 queen room suite. It looked cleaned and was spacious. However we discovered that the toilet was broken and would not flush and was in constant flushing mode. I didn’t think much of it when we left to our concert but when we got back, the toilet was still in flushing mode and now the kiddos needed to really use it. I called the front desk and spoke with a very helpful person who told me that the maintenance man would be Available tomorrow. Was I interested in changing rooms? She allowed me to take a look at the room before she made the room switch. I love them for fixing the problem without being awful about it. With the room change, that resolved our toilet problem and we went to bed. The bed is comfortable, the mattress was not too soft nor too hard, so medium mattress and I didn’t want to get out of it. The breakfast served was simple but delicious, Scrambled eggs or white eggs and brown rice. There was cereal and milk, miso soup, fresh fruit, a little yogurt parfait bar, toast, bagel, muffins and coffee to name a few items. Overall our stay was pretty good. Will stay again.

We didn’t like that it didn’t have a regular closet to hang things! It would have been nice to have drawers with the nightstands, or a dresser with drawers and a mirror! We had trouble calling the front desk!

Perfect location for Bay Area for working or friends meet up. Good size studio provides basic needs for traveler. Clean! Love the electric car charging service at parking lot.

Easy access to VTA to Levi’s stadium

Everything went pretty well. The only problem or i would say concern was getting noise from the freeway especially at night. The windows facing freeway should be more insulated. Otherwise amenities, staff, cleaniness was excellent and hopefully i will be staying here for my next business visit.

Wonderful stay! Great breakfast. Friendly check in and breakfast staff. Close to Levi Stadium

Great location for 49ers game. Train is across the street. Very friendly service and large rooms!

Will recommend. Room is spacious and complete room amenities. Included breakfast with stay is wonderful. My go to place to stay whenever I need to be near Great mall.

The room was spacious and comfortable. Lobby was clean. Breakfast was a big plus for us. The location was away from other places if you want walking distance to nearby restaurants. The room could add a mirror outside of the bathroom.

Very good location, hotel is clean and have all the amenities.

The hotel was in an excellent location. It was just a few miles from the airport. The staff were very friendly. The room was bigger than most hotel chains. The beds were very comfortable, even the sofa sleeper! The room was very clean when we arrived. When we got to breakfast, we were greeted by an awesome view of the sunrise and the mountains just across the street. Then, the chef made great made to order eggs and potatoes. There were also many other offerings for breakfast. We will definitely come back here, especially if we are headed to a 49ers game...or the Sharks.

Quiet, clean, and off the beaten path.

Great hotel , just wish it had a restaurant

The continental breakfast was five stars. Everything was fresh area was clean and staff extremely friendly

Overall, great property. Front desk staffing was average, not paying attention and on their phones. Breakfast two out of the three mornings was over packed and they ran out of everything. No silverware, no milk, no juice, no plates. It was busy but they were understaffed or poor work ethic.

Wonderful stay! Great breakfast. Friendly check in and breakfast staff. Close to Levi Stadium

Room was great but the breakfast was horrible I stay and a lot hotels this have to be the worse breakfast I ever had👎

My only disappointment was that there was no hot oatmeal for breakfast. Everything else was fantastic. The filtered water in the room was great. Definitely will book at Elements again if the opportunity arises.

Clean room, awesome staff, great breakfast, super convenient location!

In certain areas it was dirty. The beds were alot smaller than I expected. I read that there was supposed to be a made to order espresso bar and there it wasn't open and was never notified that it was not going to be open. Walls were super thin. Other than that I honestly enjoyed the stay, the rooms were nicely designed, I loved the fact that there was a full kitchen and breakfast was amazing

Tremendous hotel experience. From check in to check out, it was very efficient and easy. Breakfast was the best we have had at this type of hotel. Plentiful options and quality breakfast. 10 out of 10.

Amazing hotel, great breakfast and nice lobby. The service was also very good