Is parking available at the property?

Parking is available on-site for guests. However, specific details regarding the type of parking (covered/uncovered) and costs are not provided.

Does the hotel allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 4:00 PM and ends at 7:00 PM. Check-out time is at 10:00 AM. Early check-in is available for a fee of USD 25, and late check-out is available for a fee of USD 15, both subject to availability.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility features, including designated areas. Specific details about step-free entrances and accessible facilities are not provided.

Where is the hotel located?

The hotel is located in Pinetop, Arizona, in the mountains. It is near Pinetop Lakes Golf & Country Club and Bison Golf and Country Club, with natural attractions like Fool Hollow Lake Recreation Area and Apache-Sitgreaves National Forest nearby.

Does the hotel have a swimming pool?

Yes, the property features an indoor swimming pool. Specific operational hours and seasonal availability details are not provided.

What are the policies for guests staying with children?

Children are welcome at the hotel. Up to 3 children aged 14 years and younger can stay for free when using existing bedding in the parent's or guardian's room.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway/extra beds. Extra-person charges may apply, depending on property policy.

Roundhouse Resort by VRI Resorts

What guests think

Across recent reviews, Pine - Apache - Roundhouse Resort and Spa stands out for generally clean, roomy accommodations with kitchens and a quiet, scenic setting that many find convenient to nearby attractions.

Families appreciate the broad set of on-site activities like mini golf, pickleball and an indoor pool, though several reviews report the hot tub or pool being closed, cloudy, or under repair. Rooms are often spacious, but many mention very firm or uncomfortable beds, dated decor, and spotty or nonworking Wi‑Fi. Staff are frequently described as friendly and helpful, with a few complaints about check-in hiccups, front-desk availability, and occasional housekeeping lapses. Expect a relaxed, activity-rich stay with plenty of space, balanced by periodic maintenance and comfort trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Many reviews praise the wide range of on-site activities (mini golf, pickleball, indoor pool, hot tub, racquetball, fitness room), but multiple guests note maintenance issues, including cloudy pools, a cool or nonfunctional hot tub, and occasional closures.

Related guest reviews

10

Philip

9 Oct 2023

·

Stayed 2 nights

Very nice place, great location for the bike race I was in town for. Would have been nice if the hot tub was functional.

4

Billy

7 Aug 2023

·

Stayed 3 nights

A lot of the things advertised were not available. They told me just because hotels.com advertised that doesn’t have to fulfill it. We did not receive the room we expected, the room was dirty, dead bugs in the. Iiving room, hair in the bathroom, my wife had to clean the floor. Some of the facilities for recreational used were closed because they were broken. Wi-Fi did not work, they told us it hadn’t worked for 2 months. They no longer offer breakfast as advertised on Hotel.com

6

Nicole van

3 Mar 2023

·

Stayed 3 nights

We would be happy to stay at this property again, now that we have some more knowledge. We were happy with the price and it was a great place to crash after skiing each day. My notes are intended to be more informative for people coming for a future stay, rather than dissuading someone. Soap, Shampoo, Conditioner, Hand Soap, etc are not provided. We stayed in a room for 6 people, for three days and when we went to the front desk, we were given 2 complimentary mini bottles of shampoo/conditioner and a bar of soap (to use for shower and hand soap). Upon asking again the next day, we were told we would need to pay for more. We were provided one dishwasher tab for our stay, and there are lots of signs reminding you to turn down your heater or up the AC when you leave to save money. We are happy to bring our own shampoo, etc but it would be nice to know these things are not provided before we arrived. The amenities were probably geared more towards summer guests, but my family enjoyed the pool. It would have been great if the hot tub was warmer than the pool after a long day of skiing, but we made due. A fire in the main atrium would have also really livened things up. As it was it felt a little dark and dreary in the main building, especially with the main area housing buckets to catch water dripping from leaks in the ceiling.

10

Tamara

13 Feb 2023

·

Stayed 3 nights

The property is not recently updated/remodeled, which I do not care about at all! The room we stayed in had a full kitchen, loving room, 2 bathrooms and a separate bedroom. It was more than spacious. Also, hardly anyone else’s was staying in the rooms around ours so it felt very quiet and private. The pool and jaccuzzi are super nice, and there are lots of other amenities on the property.

8

Jeremy

21 Jun 2023

·

Stayed 3 nights

I give it a 9/10. The only thing I would have a complaint about is the hide-a-bed, it was terrible, but the master King bed was excellent. The amenities were fun, the kids played horseshoes and mini golf, and we all played pickle ball for the first time, we laughed for an hour straight. The location was nice, and quiet. We’ll definitely always check for availability in the future.

10

Donald

1 Mar 2023

·

Stayed 3 nights

Very friendly staff and helpful, the room was amazing and would recommend this place to everyone..Indoor pool spa heated of coarse, indoor racket ball court. Fitness room and goonie golf annd a big chess board plenty of activities. We will definitely be back

10

Rebekah

24 Jul 2024

·

Stayed 4 nights

We absolutely loved our stay at the Roundhouse Resort. There's mini golf, pickleball, basketball, a hot tub, a swimming pool, a pool table, and so much more. The rooms are in great shape and the sleeping arrangements were comfortable for our family. I would definitely stay here again.

10

Michelle

8 Jun 2025

·

Stayed 2 nights

This is probably out 5th stay here. It’s great for us as a family because our kids have a lot to do, swimming indoors, pickleball, pool, basketball, ping pong, mini golf, playgrounds and probably more. The cabins are clean and spacious.

8

Neal

3 Jul 2023

·

Stayed 2 nights

Pool was cloudy and hot tub was green and smelly. No maid service.

10

Dawn

14 Jul 2025

·

Stayed 2 nights

Amazing property with so much to do! Miniature golf, Pickleball and more… The staff is wonderful and very helpful if we needed anything… even changed a tire for us! Highly recommend!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Guests commonly describe the property and units as clean and well maintained, though a few report issues such as leftover coffee grounds, odors, pests, or missed details.

Related guest reviews

10

Steve

11 Sept 2025

·

Stayed 14 nights

This was an amazing safe property for my elderly father. It was clean and a perfect stay. Staff office were friendly and helpful. So much to do! Our family would come back again.

10

Sheri

16 Sept 2024

·

Stayed 2 nights

Spacious and clean room at a good price. We will stay here again if ever in the ara.

4

Billy

7 Aug 2023

·

Stayed 3 nights

A lot of the things advertised were not available. They told me just because hotels.com advertised that doesn’t have to fulfill it. We did not receive the room we expected, the room was dirty, dead bugs in the. Iiving room, hair in the bathroom, my wife had to clean the floor. Some of the facilities for recreational used were closed because they were broken. Wi-Fi did not work, they told us it hadn’t worked for 2 months. They no longer offer breakfast as advertised on Hotel.com

10

John S

21 Mar 2025

·

Stayed 2 nights

The condo that I had was excellent! It was roomy, clean, had many great amenities and easy parking and access. I will stay here again!! 👍

8

Shane

24 Jun 2025

·

Stayed 3 nights

Unit was updated and very clean. Had everything we needed. Wifi was non-existant. Bed was very hard. Property has tons of activities for the whole family.

6

Marianne

28 Dec 2022

·

Stayed 19,353 nights

The area is beautiful and the location was quiet, but convenient to local shopping. The rooms were rather dated. We rented two units, one of them definitely not fully cleaned when we got it (coffee grounds from previous tenant still in coffee maker). Also some plumbing issues as the sink in the unit drained really slowly. The rec center was ok - although also rather dated and the spa heater was broken. Overall this is a decent property, but is in need of some repair and better quality control in the room cleaning.

6

Juanita

26 Nov 2023

·

Stayed 2 nights

We usually stay in the cabins at the other resort on this same property, but booked a one-bedroom here by mistake. Overall, our stay was pleasant. However, due to the multiple huge spiders that greeted us as soon as we entered and the fact that the mattresses were some of the worst we have ever slept on, we won't be back. Even my kids woke sore and said they were uncomfortable all night and couldn't wait to get home. Staff is really nice, but we don't see the point in staying somewhere that we can't sleep or get any rest at.

10

Gustavo

25 Aug 2024

·

Stayed 3 nights

The room was very clean and spacious the kitchen has everything we need definitely we state here again

8

Cynthia

16 Jun 2025

·

Stayed 2 nights

The stay was nice. The front desk was informative and very nice. Easy check in. The property has many things for families to do which is very nice when traveling. The room was very clean but a bit outdated. We are looking forward to coming back.

6

Christine

21 Jul 2024

·

Stayed 3 nights

The property was really nice, well maintained, lots of fun activities, like mini golf pickleball, swimming, hot tub etc. however the room was not great. It was serviceable but smelled faintly of curdled milk, pretty sure it was coming from the upholstered chair. We should have said something but it was a booked weekend and we didn't know what they'd be able to do for us.Also the sheets and towels were really rough.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Units are spacious and well equipped, but several guests found beds very firm or uncomfortable, decor dated, and Wi‑Fi unreliable or not working; a few also reported TV issues or not receiving the expected bed size.

Related guest reviews

10

Michelle

9 Jul 2025

·

Stayed 4 nights

Our experience was probably different than usual, and that we were the only people staying in that section of the resort for the time we were there. The property was beautiful and the unit itself was roomie and well-equipped. The pool area was very nice as well. Really loved it there and will definitely be back!

10

Tamara

13 Feb 2023

·

Stayed 3 nights

The property is not recently updated/remodeled, which I do not care about at all! The room we stayed in had a full kitchen, loving room, 2 bathrooms and a separate bedroom. It was more than spacious. Also, hardly anyone else’s was staying in the rooms around ours so it felt very quiet and private. The pool and jaccuzzi are super nice, and there are lots of other amenities on the property.

8

Shane

24 Jun 2025

·

Stayed 3 nights

Unit was updated and very clean. Had everything we needed. Wifi was non-existant. Bed was very hard. Property has tons of activities for the whole family.

8

Windy

10 Sept 2024

·

Stayed 2 nights

The bed was so uncomfortable. We normally have no problem with the beds but this stay not a good one. One of us ended up sleeping on the couch, which was just as uncomfortable and neither of us got much sleep. Very disappointing. We did request a king bed and was not avail. We dont understand why so many avail rooms and not able to extend this request.

8

Cynthia

16 Jun 2025

·

Stayed 2 nights

The stay was nice. The front desk was informative and very nice. Easy check in. The property has many things for families to do which is very nice when traveling. The room was very clean but a bit outdated. We are looking forward to coming back.

10

Nina

31 Dec 2022

·

Stayed 3 nights

The area is beautiful! The resort has lots of fun amenities. Our family of 5 was very pleased with the two king bedrooms. Bathrooms were nicely updated. Well-equipped kitchen. Private patio was a nice surprise. Would definitely recommend!

8

Danielle

26 Jun 2023

·

Stayed 2 nights

It was a nice room. The bed was a little uncomfortable the tv didn’t work and we did not have coffee in the room only one Folgers pack and several times we went to call or visit the desk to inquire about tv or coffee no one was there.

10

William

19 Jun 2023

·

Stayed 3 nights

Our room was very clean. We had no issues while staying for 3 nights. Having a full sized kitchen made it seem almost like home. With large bedroom and plenty of quilts for the bed. My only complaint was the mattress was very hard

4

Paul

1 Jun 2023

·

Stayed 4 nights

The rooms are old and need to be refurbished/updated.

10

Andrew

10 Jul 2025

·

Stayed 7 nights

Family had a blast as usual. It's become some what of a tradition to stay here. Swimming, birding on property and even saw wild horses the first night. Kids love all the activities and we love where it's located as well. Staff was great and improved from our previous stays. Bed was a little uncomfortable for me but can't knock em for that as I'm a big guy.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful with smooth check-ins, yet some guests experienced communication problems or an unattended front desk at times.

Related guest reviews

10

Steve

11 Sept 2025

·

Stayed 14 nights

This was an amazing safe property for my elderly father. It was clean and a perfect stay. Staff office were friendly and helpful. So much to do! Our family would come back again.

10

cynthia

26 Dec 2024

·

Stayed 3 nights

Very pleasant atmosphere. Well maintained property. Staff very responsive to needs.

10

Dan

30 Aug 2023

·

Stayed 3 nights

Staff was helpful.

6

Rosa

28 Dec 2023

·

Stayed 3 nights

We got difficulties at checking in. Communication between their systems needs to improve.

10

Mark

23 Jul 2023

·

Stayed 7 nights

As always, great amenities and excellent entertainment. Jill was great and was awesome to insure we had a great time. Friendly staff and property was on excellent shape. Will definitely stay again.

8

Jill

2 Jul 2024

·

Stayed 3 nights

I really liked the rates for the room and the amount of things to do at the resort. The kids had a lot of fun. We did have a hiccup when checking in. We called when we reserved on Expedia to ensure we would have a ground floor room and when we got there they had us upstairs. My mom cannot do stairs. When I explained they quickly checked that they had a first floor room for us and gave us that room.

8

Cynthia

16 Jun 2025

·

Stayed 2 nights

The stay was nice. The front desk was informative and very nice. Easy check in. The property has many things for families to do which is very nice when traveling. The room was very clean but a bit outdated. We are looking forward to coming back.

10

Dawn

14 Jul 2025

·

Stayed 2 nights

Amazing property with so much to do! Miniature golf, Pickleball and more… The staff is wonderful and very helpful if we needed anything… even changed a tire for us! Highly recommend!

8

Danielle

26 Jun 2023

·

Stayed 2 nights

It was a nice room. The bed was a little uncomfortable the tv didn’t work and we did not have coffee in the room only one Folgers pack and several times we went to call or visit the desk to inquire about tv or coffee no one was there.

6

Susan

11 Nov 2024

·

Stayed 2 nights

We had a room in the lodge. It was spacious and clean, with a full kitchen. We were told someone would be at the front desk from 9am to 9pm if we needed anything. On my itinerary, i had booked a king bed. When we went in the bedroom, we saw it was a queen. It was 8:30 pm and i got no answer from the front desk. We decided it didnt matter so we went to bed. The bed was hard as a rock. In the morning they called and said on their end, it said we paid for a queen bed. They came and dropped off 2 egg crate matress toppers. It helped a little. We only saw one staff member the whole time. We wont be going back for this reason.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Reviews highlight a quiet, scenic setting close to the ski area, restaurants, and shopping, though one guest disliked views of parking and a less rustic feel.

Related guest reviews

10

William

25 Nov 2024

·

Stayed 4 nights

Beautiful location , easy check in , room far exceeded expectations.

10

Mark

25 Jan 2025

·

Stayed 2 nights

Very good location, near ski area and restaurants, as well as very private.

10

John S

21 Mar 2025

·

Stayed 2 nights

The condo that I had was excellent! It was roomy, clean, had many great amenities and easy parking and access. I will stay here again!! 👍

10

Anthony

1 Apr 2025

·

Stayed 3 nights

It was quiet and comfortable. Had everything I needed for a relaxing few days. I would definitely stay here again.

6

Marianne

28 Dec 2022

·

Stayed 19,353 nights

The area is beautiful and the location was quiet, but convenient to local shopping. The rooms were rather dated. We rented two units, one of them definitely not fully cleaned when we got it (coffee grounds from previous tenant still in coffee maker). Also some plumbing issues as the sink in the unit drained really slowly. The rec center was ok - although also rather dated and the spa heater was broken. Overall this is a decent property, but is in need of some repair and better quality control in the room cleaning.

8

Jeremy

21 Jun 2023

·

Stayed 3 nights

I give it a 9/10. The only thing I would have a complaint about is the hide-a-bed, it was terrible, but the master King bed was excellent. The amenities were fun, the kids played horseshoes and mini golf, and we all played pickle ball for the first time, we laughed for an hour straight. The location was nice, and quiet. We’ll definitely always check for availability in the future.

10

Shari

28 Jul 2024

·

Stayed 2 nights

Easy shuttle to and from airport!

10

Nina

31 Dec 2022

·

Stayed 3 nights

The area is beautiful! The resort has lots of fun amenities. Our family of 5 was very pleased with the two king bedrooms. Bathrooms were nicely updated. Well-equipped kitchen. Private patio was a nice surprise. Would definitely recommend!

4

Cynthia

16 Jul 2024

·

Stayed 4 nights

I have asthma and I had terrible episodes the whole time I was in the room. Lots of chemical smells. Our only outdoor window was a view of the parking lot behind the apartments and a fence. I assumed it was more open and rustic. It's got a very pristine landscape. Our front door opened up into a huge area filled with tables and chairs. Most of the time there was construction going on inside this area and sometimes very loud with lots of dust. When we arrived, the pool was not open. Although it was clean and well cared for, we did not get the atmosphere we were looking for. I do not recommend it to anyone who thinks they are getting a cabin or a view. Long way to drive to have a view of asphalt and concrete and fences...Also, suffered too many asthma attacks the whole time I was in the room to say I enjoyed it. Only when I was in the room and no way to open up a window safely to let fresh air in.

10

Andrew

10 Jul 2025

·

Stayed 7 nights

Family had a blast as usual. It's become some what of a tradition to stay here. Swimming, birding on property and even saw wild horses the first night. Kids love all the activities and we love where it's located as well. Staff was great and improved from our previous stays. Bed was a little uncomfortable for me but can't knock em for that as I'm a big guy.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

4

Billy

7 Aug 2023

·

Stayed 3 nights

A lot of the things advertised were not available. They told me just because hotels.com advertised that doesn’t have to fulfill it. We did not receive the room we expected, the room was dirty, dead bugs in the. Iiving room, hair in the bathroom, my wife had to clean the floor. Some of the facilities for recreational used were closed because they were broken. Wi-Fi did not work, they told us it hadn’t worked for 2 months. They no longer offer breakfast as advertised on Hotel.com

Was this helpful?

AI-generated summary based on recent guest reviews

Roundhouse Resort by VRI Resorts

About this property

Location

Room options

1 Bedroom

2 Bedroom

1 Bedroom Deluxe

Studio

Guest reviews of Roundhouse Resort by VRI Resorts

Who stays here?

What guests think

Property policies

FAQs about Roundhouse Resort by VRI Resorts

Prices for upcoming dates