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DoubleTree by Hilton York - Room
DoubleTree by Hilton York - Room
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DoubleTree by Hilton York - Reception

DoubleTree by Hilton York


Amenities

  • Laundry service

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Safe-Deposit Box

  • Bicycle Rental

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Property description

Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At DoubleTree by Hilton York, guests consistently praise the central, walkable location and many highlight friendly, welcoming staff, but reviews also point to inconsistent room quality, dated areas, and maintenance issues such as unreliable air conditioning, patchy Wi‑Fi and noise.

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Facilities

Limited

Cleanliness

Inconsistent

Service

Mixed

Location

Central

Dining

Mixed

Was this helpful?

6

Nina

IAN-logo

3 weeks ago

·

Stayed 2 nights

So tired and dated. Dark rooms where the light didn’t work and the water didn’t drain in the wash basin. The keys didn’t work and we had to go back to reception upon return. Very friendly helpful staff and a good reception .
So tired and dated. Dark rooms where the light didn’t work and the water didn’t drain in the wash basin. The keys didn’t work and we had to go back to reception upon return. Very friendly helpful staff and a good reception .

4

Chris

IAN-logo

4 weeks ago

·

Stayed 2 nights

The room w
The room w

2

paul

IAN-logo

Apr 14, 2026

·

Stayed 2 nights

Room was very dated with broken furniture and dirty windows
Room was very dated with broken furniture and dirty windows

8

Georgina

IAN-logo

Apr 14, 2026

·

Stayed 1 night

Breakfast great,staff very polite.
Breakfast great,staff very polite.

8

Paul

IAN-logo

Apr 13, 2026

·

Stayed 1 night

Didn't have breakfast,staff we're good and the bar was good
Didn't have breakfast,staff we're good and the bar was good

St Maurices Road, The Groves, York, England, United Kingdom

Location

With a stay at DoubleTree by Hilton York, you'll be centrally located in York, within a 10-minute walk of Shambles and York Minster. This hotel is 1 mi (1.6 km) from Jorvik Viking Centre and 1 mi (1.7 km) from York Dungeon.

Richard III Museum(0.1 miles)

Monk Bar(0.1 miles)

Merchant Taylors' Hall(0.2 miles)

Goodramgate(0.2 miles)

Trinity Methodist Church York(0.2 miles)

Treasurer's House(0.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self-parking is available on-site for a fee of GBP 25 per day. It is uncovered and a reservation is not required.


Full breakfast is available for a surcharge of approximately GBP 17.95 for adults and GBP 8.50 for children. Breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Pets are allowed at the hotel with a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.


Check-in is from 4:00 PM and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

The hotel features wheelchair-accessible facilities including a registration desk, public washrooms, and meeting spaces. There is also a stair-free path to the entrance and accessible paths of travel throughout the property.


The hotel is centrally located in York, within a 10-minute walk of Shambles and York Minster. It is approximately 1 mile from Jorvik Viking Centre and York Dungeon, with several other attractions like Richard III Museum and Monk Bar nearby.


Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.


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