Name: ibis Styles York Centre
Address: 77 The Mount, York, England, United Kingdom, York, North Yorkshire, GB
Price range: $83–$356 per night
Rating: 7.9

What guests think

At ibis Styles York Centre, travellers highlight friendly staff, a walkable location near the station and city centre, and a generally clean, recently refurbished setting with a popular breakfast, while noting tradeoffs like tight parking and compact rooms.

Several guests noted occasional maintenance and climate-control issues (TVs, showers, heating or air‑con) and noise transfer between rooms or from outside. Cleanliness is usually good but inconsistent, with repeated drain odours and some reports of mould or missed cleaning. Expect a convenient base with friendly service and a strong breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is repeatedly described as very limited, tight and sometimes costly; many guests used nearby public car parks. Public areas include a bar/lounge; occasional issues reported with the lift and early-morning fire alarms, and late-night food options are lacking.

Related guest reviews

6

Martin

Jul 27, 2025

·

Stayed 1 night

The car was the main problem. Anything bigger than a small car size you have no hope getting in the car park, no room to manoevre at al which is limited in number of spaces anyway. The alternative is local car park which is £25 a day. This hotel wasn’t cheap so for a few days adds a lot on.

8

PAUL

Jun 1, 2025

·

Stayed 1 night

Ideal spot on the edge of the city( 20 min walk to the racecourse)..friendly, helpful staff, excellent breakfast...only slight downside was the small car park on site priced at £15 per night, it was very small & tight but we managed to secure a spot

8

kelsey

Nov 16, 2025

·

Stayed 2 nights

We stayed for 2 nights. The hotel is lovely and clean. Room is cosy and has everything you need. Only downside is parking. The hotels parking is very limited and the parking options near by aren’t the best if you are staying longer than 1 night. Other than that we had a lovely stay!

8

Thomas

Mar 12, 2024

·

Stayed 2 nights

Liked Good hotel and quiet, friendly staff, safe, clean, good bar, sometimes noisy during night but quiets down, location was convident, did not like no food during night such as a vending machine might of have bern useful but was ok because breakfast was good. Good visit to York, wouldnt definitely stay agai. Thank you for the pleasant stay

8

Roderick

Nov 3, 2023

·

Stayed 1 night

Brilliant location but limited parking

8

Richard

Feb 16, 2024

·

Stayed 3 nights

Good comfortable hotel, friendly helpful staff, handy for walking to city centre - didn't have breakfast (too expensive), very restrictive parking (but they did warn about this before arrival)

8

Sandra

Mar 8, 2024

·

Stayed 1 night

Lift a bit dodgy - fine overnight stay thank you

8

Joanne

May 4, 2024

·

Stayed 2 nights

Clean and convenient. Car park was very small and difficult to manoeuvre around.

8

Gerard

Oct 12, 2025

·

Stayed 1 night

Not good for parking. Got lucky in carpark nearby

8

Liam

May 15, 2025

·

Stayed 1 night

Good except fire alarm went off at 6am. Not cool dude!

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Cleanliness

Many guests found rooms and common areas clean after refurbishment. However, multiple reviews mention drain or sewage odours, mould or dust in bathrooms, and occasional missed cleaning, with a few reports of bites.

Related guest reviews

10

DIANNE

Oct 10, 2025

·

Stayed 3 nights

Hotel was excellent with friendly staff and facilities. Room was extremely clean and breakfast was great.

8

Richard

Nov 30, 2025

·

Stayed 1 night

Nice hotel much better since it has been refurbished stylish my only gripe is the horrible smell coming off the toilets by the lift on the gound floor

10

Joanne

Jun 12, 2025

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Stayed 1 night

The hotel was spotless. Room very clean and comfortable. Staff helpful and accomodating.

6

Elliott

Apr 14, 2024

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Stayed 2 nights

Had all the necessary amenities. However, the room smelt of cigarette’s, and the bathroom smelt of sewage the entire duration of the stay. I dont think the drains were terrific, but it served its purpose. A place to stay close to York centre for a fair price, can’t really argue with the rest of the property. Bedding was clean and fairly comfortable. Staff were friendly and helpful all the time.

8

Lauren

Sep 25, 2023

·

Stayed 2 nights

Lovely hotel, rooms very basic but close to amenities, I would say slightly over priced for quality/cleanliness within room, Only issue I’d say with the room is that cleanliness isn’t 100% there’s was viable dust sitting and also floating off wooden panelling around bed and TV, there was what almost seemed like mould or build up of soap scum around dispensers in shower, obvious had been there for a while, but easily wipeable, drainage also seemed to be an issue but I’m not sure if this could be helped due to age of building ? Staff were absolutely amazing though, nothing was too much of an issue very helpful with organising breakfast, parking and answering any other queries. It’s a shame cleanliness had let it down otherwise a lovely stay

8

Janet

Aug 28, 2025

·

Stayed 2 nights

Hotel very clean

8

Michael

Oct 10, 2023

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Stayed 1 night

Receptionist was very friendly and helpful. My sister and I had two rooms, got to say, hers was fine, clean and no problems. Mine was okay but the only issue was a dirty drain type of smell that pervaded the room. I reported this as we were leaving

6

Helen

Jan 15, 2024

·

Stayed 1 night

A very basic hotel (although not reflected in the price - £80 for 1 night, plus £21 for breakfast). Staff were friendly and welcoming when we arrived. Location was good and the area was quiet and away from the hustle and bustle. Took us 10 minutes to walk into town. Unfortunately the room was in need of a good clean and some repair. My partner woke up in the morning with bites to his arms and legs. We mentioned this to the receptionist who said that all rooms were checked weekly so it couldn't be bed bugs (we weren't complaining, we just thought we would mention it, but the defensiveness made us believe it might be a regular complaint). It was obvious the room had not been thoroughly cleaned in a while as the carpet could have done with a good clean and there was dust cobwebs hanging from the ceiling. There was no air-con in the room and the window was sealed shut. The door to the bathroom would not close and had no lock. We will not be staying there again.

4

laith

Mar 31, 2024

·

Stayed 1 night

Stayed at IBIS hotel York : Slow draining sink and bathroom, floods the floor when showering. Bath mat only available if requested through reception. Stained bathroom/shower very dirty. Bathroom lock doesn't work with broken handle and broken window handle. Ventilation panel In the room blocked with dust and lint. Very thin walls, can hear everything from the neighbours.

4

Paula

Jul 15, 2025

·

Stayed 2 nights

Hotel appears to have kept the areas in the communal areas very nice and new but the room was a disappointment. Especially the bathroom. There was mound in and around the shower fittings. The door hinges were rusty and the shower itself was terrible! No pressure at all. I was expecting more, considering the foyer, restaurant and other areas looking so nice and well kept.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and comfortable for many, but several reviews cite compact layouts or low lighting, limited storage, and noise transfer. Recurring maintenance or climate-control issues include TVs or showers not working, cold or hot rooms, and bright external lighting.

Related guest reviews

10

Martin

Aug 31, 2025

·

Stayed 3 nights

Arrived from Glasgow on Thursday 1st time in this hotel , hotel is lovely and very clean. Was given room 311 , facing car park. Was up till after 4am with the noise from the fans outside, was awful!! Sounded like it was vibrating through the bed with the droning noise. At 7.am approx I could hear a staff member banging a room door asking for room inspection then within seconds fire alarm went off , obviously not staff members fault but they were right on whatever the problem was. Went to reception explained problem with fans or air con units whatever it is and girl said wasn't a problem, was moved to now face side street and it was silent thank god. Girl dealt with the problem swiftly and we stayed there another 2 nighta. Still gave 5 stars as was no way the hotels fault and loved our stay, would definitely return.

6

Arthur

Aug 19, 2025

·

Stayed 2 nights

The hotel has recently been refurbished and was lovely and clean. Unfortunately, on the days we stayed the air conditioning had failed and it was on two of the hottest days reaching temps of 32. This lead to very unpleasant nights with very limited sleep.

10

Sally

Nov 26, 2025

·

Stayed 2 nights

The staff were so very helpful and obliging. Rooms were great for what we needed. One of our rooms was very cold. We did tell reception a few times. Each time they tried to remedy it but it was still very cold. The manager did give some refund. It was a very good stay and we wish that we’d found you sooner as this was probably the last time we’ll visit York for some time as this visit was for our daughter’s graduation. Many thanks for helping us to make it so memorable.

8

Vicki

Sep 26, 2025

·

Stayed 1 night

We have stayed here in a few rooms previously. The place had been renovated and only reopened a few months ago. The rooms have definitely got smaller, more compact then our previous rooms, asked staff incase I was imaging it and was advised with the renovation there were more rooms on most floors so smaller rooms. Parking was packed

6

Lynda

Jul 29, 2025

·

Stayed 1 night

Lovely refurb but rooms are dark. First room the window faced a wall and there was little to no natural light. The lighting in the room is more mood lighting - there is no main ceiling light. Fine unless you need to do some work. I got moved to another room with more light although was still a bit gloomy. Shame as it put me off staying again. Everything else was great.

8

Mark

Oct 24, 2025

·

Stayed 4 nights

Basin tap very loose ( swung around ) and shower valve poor also

8

Elaine

Jun 24, 2025

·

Stayed 3 nights

Our room was small and very dark and there was nowhere to put your clothes .The room was spotless .The bathroom and the shower was lovely .

8

Robert

Mar 19, 2024

·

Stayed 1 night

quiet and lovely location. Very sweet personal. Bad wi-fi and very thin walls.

6

Paula

Sep 30, 2025

·

Stayed 1 night

Clean room lovely designed hotel. However, tv didn’t work had to get help from reception, then the shower was cold, when tried to adjust it the knob came off in my hand, had to go reception again. Also, small window in room with internal walkway on other side and so brightly lit all night it was like daylight coming in around curtain so bright. Would not want ground floor room by choice, shame as room let hotel down

8

Jean

Jul 7, 2025

·

Stayed 4 nights

The room was ok but feel it was a bit small for a four day stay room 320

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Service

Staff are widely praised as friendly and helpful, resolving problems, arranging moves, and assisting with requests. Some experienced miscommunication (e.g., breakfast inclusion or closures) and occasional brusque or dismissive interactions.

Related guest reviews

10

Ian

Mar 8, 2024

·

Stayed 1 night

Excellent staff.very helpful to disabled person

10

Eleni

Dec 22, 2023

·

Excellent experience for 2 nights stay! Staff members are lovely and very friendly. Evi the receptionist was one of them, happy to check you in and help with a smile! Definitely stay here again!!!!

10

Graham

Jun 20, 2025

·

Stayed 1 night

Brilliant stay staff were amazing all very good

10

Sharron

Nov 23, 2025

·

Stayed 3 nights

Room clean and warm, staff very helpful and friendly

2

Andrew

Nov 23, 2025

·

Stayed 1 night

Wen will got here we ask staff if breakfast was included and there said no but wen I booked it again after a mess last time the person on the phone said breakfast was included so you know why we are not happy with your company and I don’t think I will be using your company again after today

8

Keith

Jul 14, 2025

·

Stayed 1 night

Good clean, tidy, refurbished rooms. Staff at check-in and out completely disinterested to the point downright rude

2

Bex

Apr 13, 2025

·

Stayed 1 night

The Hotel is currently closed. Awful communication from the hotel - if we hadn’t reached out after seeing reviews on google when we were checking directions then we would not have been told. The hotel failed to arrange us an alternative - they stopped responding to emails and didn’t provide a number we could reach them on.

10

Sarah

May 26, 2025

·

Stayed 1 night

Really wonderful hotel and even better that it was such good value for money for York. The rooms were so clean and stylish and we particularly loved how soft the towels and bedding was. Receptionist was super friendly and helpful. We will definitely be back and would stay in other Ibis Styles in the future.

10

Edward

Aug 17, 2025

·

Stayed 2 nights

The staff were very helpful and friendly. I will stay here again. Breakfast was good.

4

Clare

May 15, 2025

·

Stayed 2 nights

I could nitpick lots of aspects of this hotel but as it’s just reopened after renovation and has some snagging issues (I bet I could count 30-40 and that’s just what I saw myself) but here I’ll stick to the most important. Firstly despite explaining my mobility issues at booking and arriving on crutches the manager checked us in and assigned us a room were there was a long corridor and stairs away from the lifts, he didn’t even mention or ask if this would be an issue. Then on our second night the disabled toilet near reception I trapped my thumb in the faulty door lock cutting it, the toilet roll holder fell and hit me on the head, hand wash placed meaning you can’t use the tap properly and almost got trapped in due to sticking door. Mentioned it to reception and passed a message to the manager, when he saw us the next day he begrudgingly and dismissively apologised after us mentioning it being too preoccupied with titivating crumbs at breakfast and then talking to contractors in reception. Various other finish issues were obvious but I can look past those as the hotel is lovely and a great location just outside the city near the station with great public transport links. Just the execution was lacking and took the shine off what should have been a fabulous stay. The reception staff jay and elana were great as was the staff at breakfast. The breakfast buffet was well stocked, fresh and delicious.

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Location

Walkable to the train station, city walls and centre, and handy for the racecourse and bars. Proximity to busy roads or nightlife can cause some noise.

Related guest reviews

8

Brian

Jan 22, 2024

·

Stayed 3 nights

The property is basic, but that is all I needed as I was out most of the day/evening and only needed a place to sleep. Staff is friendly. Breakfast was okay. Next time I won’t book for breakfast and purchase elsewhere. Please note the water in the shower can become very, very hot Location was great…close to train station and easy walk in to the city center

8

Kjesten

Sep 16, 2023

·

Stayed 2 nights

This property suited my needs very well, it was close to the Railway station and a pleasant walk into the centre city. The staff were friendly and helpful, I would stay there again.

10

Andrew

Nov 16, 2025

·

Stayed 2 nights

Very clean and friendly staff. Location is great and just outside the city walls.

10

Brett

Aug 29, 2025

·

Stayed 1 night

Great hotel close to the centre and races

10

marcus

Dec 22, 2022

·

Stayed 2 nights

We enjoyed our stay, close walking distance to York centre (15 min). Be mindful that the car park is only small and is £10 per night, (in the unlikely event there is a space),£17.50 overnight at the nearby NCP or as we did parked for free on Albermarle RD just a couple of streets from the hotel. We will stay again.

10

Nik

Mar 2, 2024

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Stayed 1 night

The Ibis is in a perfect location, just outside the city walls. The hotel staff were friendly and helpful and the room was spacious and quiet, we couldn’t ask for more!

10

Michael

Sep 3, 2025

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Stayed 1 night

The hotel has been newly renovated. The rooms are lovely and modern. Breakfast was delicious. The hotel is a short walk from the train station and within walking distance of most attractions within York

10

Luke

Sep 17, 2023

·

Stayed 2 nights

Staff we’re really amazing , super helpful, hotel and accommodation all really clean, can be noisy at night as it is close to a lot of clubs, we stayed on a Saturday night and we had some unruly neighbours, but would highly recommend especially the breakfast, yum, parking can be an issue as car park is a squeeze, we only have a smallish car so not a problem.

8

Malcolm

Feb 16, 2023

·

Stayed 2 nights

Located conveniently for the station and city centre.

6

Martyn

Aug 26, 2025

·

Stayed 1 night

10 minute walk to rail station and handy for York central.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, and good value when prebooked. Food service beyond breakfast is limited and bar choice modest, with some feeling pay‑on‑the‑day pricing was high.

Related guest reviews

8

Tanya

Aug 23, 2025

·

Stayed 3 nights

Great location to view the sights and within walking distance of city center and train station. Wonderful breakfast selection!

10

DIANNE

Oct 10, 2025

·

Stayed 3 nights

Hotel was excellent with friendly staff and facilities. Room was extremely clean and breakfast was great.

8

David

Jun 6, 2025

·

Stayed 4 nights

When i booked via Expedia i forgot to book a breakfast, so i asked for a breakfast. The charge would be £40. (As opposed to £8) A / i felt that this was excessive B / not prepared to discuss or negotiate Do styles NOT want customers. I was always told about customer service. Customers are important in a service business

8

Phil

May 17, 2025

·

Stayed 1 night

Some confusion with my booking. I had booked 2 nights but on separate bookings. As the hotel had only opened after refurb there were no instructions in the room for safe or hotel info. The bar offered two lagers. I suggested they should put Guinness on draft. Breakfast self help very good

10

jon

Jun 22, 2025

·

Stayed 2 nights

Always a pleasure. Very nice. Very clean. Great breakfast

10

Andy

Jul 3, 2025

·

Stayed 1 night

Like - Great staff - nice hotel - good location Not like - No food options after breakfast - car parking at hotel and locally is challenging

10

Michael

Sep 3, 2025

·

Stayed 1 night

The hotel has been newly renovated. The rooms are lovely and modern. Breakfast was delicious. The hotel is a short walk from the train station and within walking distance of most attractions within York

8

Celia

Apr 16, 2024

·

Stayed 2 nights

Staff is excellent! Really polite and helpful. Breakfast very good! Location perfect!

10

Karen

Apr 14, 2024

·

Stayed 4 nights

The staff were helpful & nothing was too much trouble & they are a credit to their management. Breakfast choice was excellent especially with the fresh fruit pieces, nuts & seeds available. Hot breakfast was well cooked & tasty. The hotel was clean, as was our room, but the mattress supplied was a little too hard for my choice. Overall a very convenient & reasonably quiet location - A walk into the city is very doable, if there are no mobility issues & I would have no hesitation in booking this hotel again.

10

Anika

Feb 7, 2024

·

Stayed 2 nights

Staff were super helpful and would provide us with the amenities we needed once we asked. Staff were also friendly and kind. The breakfast was really good; would've appreciated some plant-based options for Muslims/vegans such as vegan sausages, but there was a variety for breakfast options. The room was clean and the bathroom was clean too, no grout. The TV was a smart TV too so we could login to our Netflix and watch some shows. They even helped fix the connectivity issues when we struggled to login once we asked at the reception. I appreciate that someone was always there as a point of contact/assistance at the reception. Great experience overall! And it's near the city centre.

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Month	Average price
January	$84
February	$102
March	$97
April	$109
May	$135
June	$131
July	$144
August	$146
September	$139
October	$129
November	$131
December	$150

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $233	9 $172	10 $122	11 $177	12 $330
13 $90	14 $141	15 $248	16 $254	17 $117	18	19 $356
20 $136	21 $165	22 $172	23 $164	24 $230	25 $183	26 $256
27 $90	28 $124	29 $164	30 $148

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $171	3 $232
4 $84	5 $124	6 $136	7 $140	8 $101	9 $182	10 $250
11 $83	12 $118	13 $130	14 $148	15 $109	16 $165	17 $321
18 $96	19 $118	20 $138	21 $140	22 $101	23 $153	24 $250
25 $96	26 $128	27 $140	28 $140	29 $128	30 $189	31 $209

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About this property

Location

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What guests think

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