Is parking available at the property?

Self parking is available on-site, but it is limited and incurs a fee of GBP 22 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7 AM to 10 AM for a fee of approximately GBP 19.95 per person.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of GBP 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, some suites are located on the 4th and 5th floors, which are only accessible by stairs.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in York, just a short 10-minute walk from York Minster and 11 minutes from York Dungeon. It is also 0.8 miles from Clifford's Tower and York Castle Museum.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, and seasonal availability may apply.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for more information and to make any necessary requests.

The Milner York - Explore Comfort in York

Average nightly price at The Milner York by month, last 12 months (USD)
Month	Average price
January	$145
February	$154
March	$146
April	$151
May	$202
June	$185
July	$180
August	$185
September	$202
October	$176
November	$194
December	$203

What guests think

The Milner York wins praise for its grand historic setting and convenient location beside the train station, with many travellers highlighting friendly staff, elegant lounges, and access to a pool and spa.

Room experiences vary significantly: some are spacious with views, but others—especially in the Sidings/annex—are small or dark, suffer noise or odours, and show wear, with intermittent issues like weak Wi‑Fi, air‑conditioning faults, or low water pressure. Service is often warm yet can be slow or short‑staffed, and dining feedback is mixed, with breakfasts and restaurant meals ranging from very good to overpriced or lukewarm; on‑site parking is limited and typically charged. Expect a characterful, central base where highlights contrast with uneven rooms and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elegant public areas and bar; pool, sauna, steam room and jacuzzi are popular, though occasional outages and busy periods occur. On‑site parking is available but limited and charged.

Related guest reviews

10

paul

Dec 1, 2024

·

Stayed 1 night

Fantastic hotel right in the city centre Very friendly staff and the hotel is amazing and very spacious I will be staying there again 100% Loads of parking spaces £20 for 24hrs Christmas market gets very crowded so you need to be prepared for this.

10

helen

May 24, 2025

·

Stayed 1 night

Fantastic hotel, very friendly and caring. Quiet and mindful. Very relaxing, brilliant pool and gym . Food is filling and tastes delicious

10

Joneen

Dec 4, 2024

·

Stayed 1 night

Lovely hotel great food, large comfortable rooms. Nice pool area. Staff friendly and professional. .

10

David

Nov 21, 2025

·

Stayed 2 nights

Stunning building,very clean, staff were very helpful. Swimming pool was just right and jacuzzi. Great way to finish an evening

10

Samuel

Jul 23, 2025

·

Stayed 2 nights

Location was perfect. Jorvik center, the dungeons, the shambles were all within 15 minute walking radius. Breakfast was a decent buffet. Good swimming pool and facilities.

10

Bartosz

Jul 20, 2025

·

Stayed 1 night

Amazing hotel! Conveniently located just next to railway station. Close to York’s historic town centre. Milner York is a very elegant hotel with great leisure centre, bar and lounge area. There’s a Beautiful cantilevered stone staircase. Would recommend 100%.

8

Annabel

Mar 3, 2025

·

Stayed 3 nights

Very convenient stay. The pool, steam room, sauna and jacuzzi were a nice bonus.

8

Douglas

Sep 6, 2025

·

Stayed 3 nights

Hotel location is superb. Located right next to train station and 5 min stroll to the centers attractions. Hotel reception, foyer, bars and restaurants are beautiful. Superb pool, sauna, steam room and hottub We didnt use the restaurant's in the hotel but the bars are superb and priced reasonably. Staff were friendly throughout. The room was spacious enough with comfy bed. The bathroom was a bit tired and could do with a revamp. Sadly the room was quite dusty behind and on top of the cabinets in the room. The fridge was noisy and we had to turn it off overnight. Overall, we would stay at the Milner again in the future.

8

Terence

Sep 14, 2024

·

Stayed 2 nights

Limited parking availability other than at York Station which a distance away from hotel.

6

Paul

Apr 28, 2025

·

Stayed 1 night

Hotel was lovely.Spa wasn’t very good at steam room and bubble tub wasn’t working and we were looking forward so much to it.Our toilet was blocked aswell not good but they came quick to sort it.I will be putting a full review on trip advisor and some of it won’t be good

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Cleanliness

Cleanliness is mixed: many found rooms and common areas very clean, but several reviews report stained carpets or chairs, dusty spots, drain or damp odours, and occasional housekeeping misses.

Related guest reviews

8

Anna

Dec 1, 2025

·

Stayed 1 night

The hotel is beautiful and kept really clean. All the staff were friendly and welcoming. The room was lovely and clean with all amenities we needed including an iron and ironing board. Unfortunately I got a bad back from the bed and there was no switch to turn the bathroom extractor fan off so it ran all night.

10

Lynda

Nov 18, 2025

·

Stayed 1 night

Room was lovely and clean, staff were friendly, and the breakfast was great.

6

Barbara

Oct 11, 2025

·

Stayed 3 nights

Stayed in accessibile room in The Sidings. Room stank when we arrived (bathroom smelt of very sweaty feet; room of general funk). Staff returned to re-clean but we still needed to leave both windows open for all 3 days we were there. Knew we were in an accessible room - no others available - but having stayed in this hotel on multiple previous occasions did not expect any of the issues we found. The room's poor condition and the size of the bed (standard double - which moved when leant against) was a huge disappointment. It is in the process of being redecorated in the main building so can only hope that the extension will be next on the list. In the meantime bringing in a carpet cleaning company would help. In an attempt to find out the source of the smell, I cleaned various surfaces in the rooms and on the final evening when cleaning the rim of the toilet was disgusted with the result. Sadly I think it will be a while before I return to the Royal York (now known as the Milner).

10

Jacky

Oct 7, 2025

·

Stayed 3 nights

The hotel seemed clean & smelled lovely throughout. Staff were extremely helpful. Room was very quiet & bed was soooo comfy ! Location was perfect.

10

Elliott

Oct 13, 2025

·

Stayed 1 night

A lovely weekend break, spacious and clean rooms in a beautiful hotel

4

Richard

Oct 29, 2025

·

Stayed 2 nights

The room smelt very strongly of drains, particularly the bathroom. I was in room 5002. The outside noise was bad, I was woken by a pneumatic drill at 2am doing outside roadworks. Got a shock of £20 per day for parking on arrival, be aware.

6

Monica

Dec 1, 2025

·

Stayed 2 nights

We could simply say that the room decor was miserable! Lighting poor, window so filthy that we could only see dead flies caught in cob webs between secondary glazing and exterior window. A superior room? Bed was comfortable but no chairs. Constant smell of drains masked by perfume room freshener but no ability to get fresh air. Staff so lacking that at checkout between 10 and 11 queues ever present. Had an appointment and simply left room card keys!

8

Douglas

Sep 6, 2025

·

Stayed 3 nights

Hotel location is superb. Located right next to train station and 5 min stroll to the centers attractions. Hotel reception, foyer, bars and restaurants are beautiful. Superb pool, sauna, steam room and hottub We didnt use the restaurant's in the hotel but the bars are superb and priced reasonably. Staff were friendly throughout. The room was spacious enough with comfy bed. The bathroom was a bit tired and could do with a revamp. Sadly the room was quite dusty behind and on top of the cabinets in the room. The fridge was noisy and we had to turn it off overnight. Overall, we would stay at the Milner again in the future.

6

Louis

Jan 4, 2025

·

Stayed 2 nights

It was okay. The staff were very nice, but the room lacked in cleanliness and some facilities were faulty. There was also a great deal of noise coming from the lift which was directly behind the head board. Blinds didn’t open, carpets and curtains were stained. Bedding was unclean.

4

Arisa

Nov 25, 2024

·

Stayed 3 nights

The location was excellent and most of the staff are friendly, the entrance is gorgeous, but we’re very disappointed the room we stayed. Our room was lower ground in annex building which is so far from main building. The room is not worth the price at all. There are stains on the carpet and smell of mold. The shower head was dirty and it’s obvious they didn’t look after the room well. The first day, they cleaned the room and filled amenities but forgot to fill water. The 2nd day they tidied up the bed but did not vacuum the floor and didn’t fill the amenities except for water because they said we didn’t hang the cleaning request card which confused us as they still cleaned the first day without the card and they still entered the room and touched the bed on 2nd day but ignored the dust or hairs on the floor. We have to say the cleaning level is very terrible and poor. Breakfast level was also not good compared other hotels we stayed in UK. I cannot believe this is a 4star traditional hotel and does not warrant the price for one.

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Rooms

Rooms range from characterful and spacious with garden or Minster views to small, dark or dated, particularly in the Sidings/annex; some report noise, maintenance issues, and patchy Wi‑Fi or climate control.

Related guest reviews

10

Miranda

Oct 12, 2025

·

Stayed 1 night

Beautiful hotel, comfy bed, beautiful view from our room. Handy for York and the station. Would come back.

6

Lucy

Jul 19, 2025

·

Stayed 1 night

Great staff & the hotel down stairs and around the grounds was beautiful. Once got to our room we were a little dissapointed - very small room, mould on bathroom ceiling, no lighting in half the room so couldnt see when ironing or to use full length mirror & couldnt hang clothes due to the kettle etc being directly under hanging rail. Dispite these things the room was clean and exellent location.

6

Tiffany

Nov 26, 2025

·

Stayed 1 night

The staff was excellent. The issue was with the room. It was not in very good condition for $275. Our room was located right above the train station, the overhead light was missing a lampshade, and the thermostat was stuck at 19C. We had to turn it off at some point. I would not stay there again for the price we paid.

8

Ray

Nov 5, 2025

·

Stayed 2 nights

Location for the city centre is good, hence 4 stars. Front desk staff were helpful, restaurant food and service were good. Room in The Sidings was not great - noisy and smelt of sewage. The hotel shares a public car park; we couldn't find a space when we arrived.

10

Luis

Aug 18, 2025

·

Stayed 1 night

Great hotel and location, though the room was tiny

6

Kirsty

May 18, 2025

·

Stayed 2 nights

We were in a supposed Superior king room. The bathroom was fine but the bedroom was dark, small and not a nice room at all. Definitely not worth the cost

10

Julie

Nov 1, 2025

·

Stayed 1 night

When we arrived we were given an upgrade to a Garden Room with a wonderful view of York Minster. The room was compact but had everything we needed for our overnight stay. It was quiet, clean something that I personally find important a dressing table area with an accessible plug socket.

6

Jenny

Jul 21, 2025

·

Stayed 1 night

The staff and lounges were beautiful but the room was very small, dark with lots of faults including a cracked toilet seat which is very unhygienic. Tiny window overlooking the train station roof and one double glazing panel was missing. Lots of areas with paint missing and bathroom door that wouldn’t close and had a big area of white filler, probably where the handle had been. Very disappointed with room.

6

Lisa

Aug 14, 2025

·

Stayed 2 nights

My husband and I stayed at the Milner for 2 nights for a birthday/anniversary celebration. On arrival the reception is very impressive in a stunning building, the receptionist was very efficient, gave us the key and directions to our room. Unfortunately the directions included going down one floor in the lift, across the hall and back up one floor in another lift. We were in a side annexe which was disappointing, an obvious much later addition to the hotel. Room was on the small side with a tatty Roman blind at the window which could not be opened. The air con was noisy but on the plus side, the bed was big and very comfortable and everything was clean. As the most expensive 4 star hotel in York, I had high hopes but on reflection would not stay again.

2

mariana

Aug 22, 2025

·

Stayed 1 night

Imagine you've paid your surgeon to do an operation on your right leg and he will in fact perform surgery on your left one. I did not receive the room I have paid for and the hotel staff refused to offer the room I've paid for even if they've accepted full responsibility. It looks like common practice for this hotel to sell rooms located far away from main building (The infamous "sidings bedrooms") as rooms located in the main building. 1 in 2 guests will end up in a room located far away from the main building, a room full of mould, dirt, soiled furniture leaking pipes and smell of sewage. At a price of superior room located in the main building. Traumatising experience.

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Service

Staff are frequently described as friendly and helpful, but guests also report slow check‑in, understaffing, unresponsive follow‑up, and inconsistent restaurant and bar service.

Related guest reviews

10

Julia

Jul 13, 2025

·

Stayed 1 night

This was my second stay at this hotel. I came back because I really liked it the first time, although it has changed hands since then. On arrival, our rooms were ready. The staff were friendly and helpful. Our baggage was safely left in the luggage room on the day of our departure, which made it so much easier on our last day. It was even brought to our table when we decided on a last-minute drink in the bar before heading to the station. If I had any gripe at all, it was in-room information. But this seems to be the same in most hotels these days. I miss having a menu, opening times, local sights etc in a booklet or folder. So convenient for the train station. Be aware that there is a door right next to the station. The first time I went, I walked all the way around the building to the front entrance! Would definitely stay here again.

6

Lyndsey

Aug 22, 2025

·

Stayed 2 nights

Mediocre, rooms could do with an update along with amenities. My husband checked out and was charged for the room (which is already paid for when booking) took me half an hour to sort out over the phones yesterday, still not refunded, no gesture of good will. Overall pretty poor service

10

Caron

Jan 19, 2025

·

Stayed 1 night

Wonderful experience staying at the Milner in York. The staff are so friendly and welcoming and the hotel is beautiful and exudes a calm and tranquil vibe. The superior twin room was spotless and very comfortable. Very large modern and bright bathroom and wide access rainfall shower. The lighting in the room was a bit dim for me but may suit others. Lovely pool which wasn’t busy. Good buffet breakfast which was leisurely and offered a wide variety of options. We requested a late checkout and as it was my birthday and courtesy of the hotel, I received a complimentary plate of delicious mini cakes which added to the special magic of this wonderful hotel. Staff go the extra mile and are happy to cater for any request. Ideally placed for walking around the stunning historic sites of York and jumping on the train home! Definitely recommended.

10

Steph

Nov 16, 2025

·

Stayed 2 nights

Staff excellent

6

Tammie

Nov 10, 2025

·

Stayed 3 nights

The hotel itself is beautiful. The lounge and common areas are stunning. Unfortunately the hotel falls down in staff attentiveness and our room was a bit tired with wear and tear. It was very evident that the hotel are short staffed. Waiting at reception to check in. Long wait in lounge for drinks, only one person on duty so when he was off preparing drinks there was no one around. We had a family occasion in one of the function and pretty much had to serve ourselves. Even the manager we spoke to admitted they were short of staff. Breakfast was great with lots of staff topping up the buffet and keeping it tidy. A pleasant stay but let down by lack of staff.

2

Lian

Jun 6, 2024

·

Stayed 1 night

The front desk staff first gave us an isolated room in the basement, which made us feel unsafe due to noise from the staff next door. We requested a different room and were then given one in the attic, requiring us to carry heavy luggage up two narrow flights of stairs. Despite this inconvenience, we accepted the room. However, when we returned from dinner, we found that none of the wall sockets worked, leaving all our devices out of batteries. After asking for assistance, we were reassigned to another room in a separate building, where the situation improved slightly but the toilet's flush didn't work properly. It took us until 9:30 pm to finally settle in, after arriving at the hotel before 6 pm. Throughout this ordeal, the staff's attitude was rude, and they never apologized for the inconvenience. This experience greatly affected our emotions, and we strongly advise against choosing this hotel. (I've noticed that due to my Asian appearance, the staff always assigns me rooms in bad locations. This treatment makes me feel that this hotel is being biased and unfair.)

10

Alison

Nov 28, 2025

·

Stayed 1 night

Room was lovely & big with character, check in staff were so kind, helpful & friendly. A great stay!

2

Gino

Oct 17, 2024

·

Stayed 1 night

It was appalling and the staff were extremely rude they didnt let us in because i lost my bank card and told us to go

4

James

Nov 18, 2024

·

Stayed 1 night

The hotel in it's self is lovely. We did not book in for dinner when we went to the restaurant we were turned away being told they were not talking walk ins. We returned to the bar and booked a table on line! Rather wished we had not bothered the person in charge was very off hand. We waited 20 mins for someone to take a food order only because we ask them to take the order. 30 mins later the food arrived, the two steaks were ordered medium rare, both were seriously over cooked. We refused the food, no apology was made by the manager he just asked if we wanted another meal, we replied no and he walked away. A young waiter called Ewan came over to apologise. It feels very much like staff don't really want to be there at all none of them seem to be happy. We would not return.

4

Vadim

Nov 19, 2025

·

Stayed 2 nights

The list of cons was much greater than the list of pros. -service was non existent. No doorman to help bring up luggage from the rear reception area. Called multiple times to bring water to the room to no avail. Handheld shower was leaking. - Paid for a suit but was never told that the room had scaffolding blocking the view and workers would be able to see inside the room while we changed in the bedroom and bathroom. - refrigerator made loud noise every hour which kept us up at night - no response from manager after said complaints were announced -mattress was uncomfortable with sunken middle and smelly pillows. Would not stay here again.

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Location

Excellent location beside York station with a direct entrance and an easy walk to the centre and major sights.

Related guest reviews

10

Enes

Jun 2, 2025

·

Stayed 1 night

Great location for visitors taking the train. Lovely service and marvelous historical building.

10

Miranda

Oct 12, 2025

·

Stayed 1 night

Beautiful hotel, comfy bed, beautiful view from our room. Handy for York and the station. Would come back.

10

Guy

Aug 23, 2025

·

Stayed 1 night

Very convenient to the train station. Beautiful building.

10

Samuel

Jul 23, 2025

·

Stayed 2 nights

Location was perfect. Jorvik center, the dungeons, the shambles were all within 15 minute walking radius. Breakfast was a decent buffet. Good swimming pool and facilities.

10

Lord Philip

May 9, 2025

·

Stayed 1 night

Rather grand building, ideally situated for station and walking distance to historic York.

10

Debi

May 27, 2025

·

Stayed 1 night

LOCATION! If traveling by train, so convenient just steps from the station but once there you don’t even notice the station. Exquisite hotel and grounds just a stroll from the walled city. The location out of the walled city is much calmer and relaxing.

8

Robert

Jul 22, 2025

·

Stayed 3 nights

Very good location right next door to the station. Communal rooms very pleasant and relaxing. Although we did have a standard room the bathroom was rather small considering the price charged.

8

Douglas

Sep 6, 2025

·

Stayed 3 nights

Hotel location is superb. Located right next to train station and 5 min stroll to the centers attractions. Hotel reception, foyer, bars and restaurants are beautiful. Superb pool, sauna, steam room and hottub We didnt use the restaurant's in the hotel but the bars are superb and priced reasonably. Staff were friendly throughout. The room was spacious enough with comfy bed. The bathroom was a bit tired and could do with a revamp. Sadly the room was quite dusty behind and on top of the cabinets in the room. The fridge was noisy and we had to turn it off overnight. Overall, we would stay at the Milner again in the future.

10

Johanna

Aug 22, 2025

·

Stayed 3 nights

Location is perfect for those arriving by train, and easily walkable to the city center. The staff was friendly and accommodating. Breakfast was very good. The hotel is lovely and has been renovated with an attention to detail. The elevator only goes to the 3rd floor, so walk up to floors 4 and 5, but staff was very clear about that. Would stay here again.

10

James

Sep 22, 2025

·

Stayed 3 nights

This grand old lady is well worth a visit. The staff are very friendly and helpful.if you are travelling by train it is very convenient, and yet the location is not too far from the old centre of the city.

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Dining

Breakfast and on‑site dining receive varied feedback: many enjoyed the food and options, while others found it average, slow, expensive, or lukewarm.

Related guest reviews

6

Martin

Aug 3, 2025

·

Stayed 2 nights

This hotel has declined in quality recently particularly the breakfast service

10

Lynda

Nov 18, 2025

·

Stayed 1 night

Room was lovely and clean, staff were friendly, and the breakfast was great.

6

Michael

Jul 28, 2025

·

Stayed 3 nights

We got the last available parking space arriving late afternoon....obviously an issue here. Staff were great and the room was fine but the restaurant is poor. Only two not very exciting veggie main choices on a menu that was the same every night.

6

David

Nov 10, 2024

·

Stayed 2 nights

Just returned from a two night stay best described as ok. The hotel looks impressive and public areas are smart. The room however was small and 'tired'. It was also quite noisy. The location is reasonable being right next to the railway station about half a mile from the centre. Parking was a bonus but expensive. The real let down was breakfast. It is buffet style and on both mornings hot food was almost cold and several items missing. Not great for around £20 a head. Overall, ok but certainly not great and at £160 per night, not cheap T

6

Lawrence

Oct 9, 2025

·

Stayed 1 night

Beautiful hotel ad well located for York and the station. The restaurant in the evening and the bar next door were very poor though. It was expensive, the service was poor and they knew nothing about the food that was on the menu. They then added 12.5% service charge which I asked them to remove.

10

Sharon

Jul 20, 2025

·

Stayed 1 night

Beautiful hotel. Dinner was amazing.

10

Kathleen

Aug 9, 2024

·

Stayed 2 nights

Very positive on all counts but very dissatisfied with the menu choices the vegan option was very poor and the meal my husband had was very bland. We will stay there again but eat out. The staff were very helpful and polite at all times.

10

Carl

Jun 3, 2025

·

Stayed 1 night

Great hotel lovely rooms and staff were great. The food was amazing. Will definitely be going back

8

Anthony

Nov 23, 2025

·

Stayed 1 night

We upgraded to a suite, it was lovely but needed a bit of updating. Breakfast was good plenty of choice, staff were very nice especially on reception, overall a nice hotel but a little bit tired.

8

Michael

Mar 19, 2025

·

Stayed 3 nights

Had a lovely stay at The Milner, was pleasantly surprised to be upgraded to a Superior Double on arrival so had the luxury of a huge shower and also a freestanding bath to use during our stay. The bed was huge and very comfortable. we used the Swollen Gambler bar and also ate breakfast during our stay and found both very good. Choice of food at breakfast was good and plentiful. Our only gripe was because we stayed in the older part of the hotel overlooking the station area, the old sash windows let in a lot of noise and we were frequently woken by delivery trucks arriving in the early hours, no real issues as we could lie in to get our sleep back but if we were travelling for business and had to be up and out this could be an issue. Overall with the smooth check in and very nive public areas I would definitely recommend the hotel

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $151	3 $200	4	5 $151	6 $239	7 $295
8 $96	9 $130	10 $150	11 $252	12 $192	13 $230	14 $306
15 $137	16 $162	17	18 $201	19	20 $270	21 $353
22 $260	23 $188	24 $223	25 $220	26 $249	27 $296	28 $427
29 $188	30 $229

The Milner York

Prices for The Milner York

Monthly average prices

About this property

Location

Room options

Signature Suite, City View

Standard Double Room

Standard Double Room, City View

Single Room May Be in Annex Building

Junior Studio Suite

Standard Double Room, Accessible

Superior Double Room, 1 King Bed

Standard Twin Room

Cosy Double Room

Standard Double Room, Annex Building

Deluxe Double Room, 1 King Bed

Guest reviews of The Milner York

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Milner York

Considering this hotel for your York trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $234	21	22 $156	23 $256	24 $340
25 $177	26 $217	27 $237	28 $202	29 $203	30 $262	31 $244