Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additionally, there are elevators available.

What is the location like in relation to key landmarks?

The hotel is located within a 5-minute drive of Appalachian State University and Horn in the West. It is 0.5 km from Boone Mall and 3.7 km from Tweetsie Railroad.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests to enjoy.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property directly.

Comfort Suites Boone - University Area

Average nightly price at Comfort Suites Boone - University Area by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$119
March	US$105
April	US$109
May	US$117
June	US$106
July	US$124
August	US$114
September	US$125
October	US$162
November	US$132
December	US$129

What guests think

At Comfort Suites Boone - University Area, guests frequently highlight the convenient location for App State and area attractions, the plentiful hot breakfast, and generally spacious rooms, while many also appreciate a cozy lobby with fireplace and friendly, helpful staff.

Common drawbacks include inconsistent housekeeping and cleanliness, with some reports of stained linens, musty odors, or maintenance oversights. Beds frequently feel very firm, and traffic or hallway noise can affect light sleepers. Facilities earn mixed feedback: the indoor pool and small fitness room are convenient, but occasional closures, temperature issues, and broken doors or ice machines are noted. Overall, expect a convenient, value-minded stay anchored by breakfast and location, with variability in room upkeep and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool is a popular perk, but reviews note occasional closures, cold water, or temperature/humidity issues; the fitness room is small. Some maintenance problems appear (e.g., side doors or ice machines broken, intermittent elevator or access glitches).

Related guest reviews

10

Begoña

11 Aug 2023

·

Stayed 1 night

Clean and big rooms. Complete and hot breakfast (fruit, juice, bread, honey, jam, butter, eggs, scrambled eggs, hamburger, bacon, waffles, etc). Inside pool. Quite busy. The area is nice and there is a brewery near with food-truck If you could walk 10 min to go there.

4

Jonathan

4 Mar 2025

·

Stayed 1 night

We booked this hotel because it had an indoor pool and we were traveling with our 4 kids. When we arrived my husband noticed the pool was not even filled with water, which obviously meant we couldn’t use the pool. They were apologetic and willing to refund us if we could find another hotel, but it was still the inconvenience of it and the fact that our kids were excited about being able to swim that was frustrating. Lesson learned and we’ll call before we book to make sure the pool is actually WORKING. Just a head up to other families who are looking to stay here with the pool as a factor. We did end up finding another hotel so my rating isn’t based off of actually staying here.

10

Patrick

5 May 2023

·

Stayed 1 night

Great atmosphere. Side door broken and won’t close properly.

8

Shelia

12 Nov 2023

·

Stayed 2 nights

Elevator did not work, Had to stay on first floor because elevator didn’t work and was very noisy.

8

Stephen

15 Apr 2025

·

Stayed 2 nights

Good value. Spacious suite room. Problem - Fitness room could not be accessed at 7am or 730am when it was suppose to be opened at 7am. Fro t desk could not give access. Perhaps door timing was not adjusted for DST.

10

Veronica

1 Sept 2025

·

Stayed 3 nights

Very clean. Had a gym and indoor pool. My refrigerator did not have a freezer, but I am not sure if all rooms are the same. I would definitely stay again.

8

leslie

1 Sept 2025

·

Stayed 2 nights

The first night we got a great night sleep due to being so tired. The pool was not heated but we and along with another gentleman complained and they had it fixed the next day. Breakfast was excellent! Customer service was wonderful as well. The 2nd night we didn't sleep as well. The beds were hard as bricks. They are Serta mattresses and we are use to sleeping on a Sealy mattresses. We would come back here again.

8

James

8 Jul 2024

·

Stayed 4 nights

Everything was nice , couple issues bothered me though , side key entry door broken left open to vagrants and possible criminals . I was there 4 nights remained broke unlocked all night. And both ice makers first floor second floor were broken Other than that all was great . Chloe and Val were great Hosts and good hotel representation.

8

Alison

20 Feb 2024

·

Stayed 1 night

The lobby is cozy and attractive with the fireplace and seating. Breakfast had lots of options. Pool was nice, but could use a little cleaning (sand at the bottom) and freshening up the smell. The person at the front desk when we checked in and out was not all that friendly.

10

Kinda

10 Jul 2024

·

Stayed 1 night

Great breakfast, nice pool, clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean; however, multiple reviews cite stained linens, musty or smoky odors, bugs, and worn carpets or fixtures, with occasional maintenance oversights.

Related guest reviews

2

Celeste

31 Mar 2025

·

Stayed 2 nights

The room was fixed up, bed made, trash emptied, towels folded, but the sheets were definitely not clean. They had spots of something on them that looked like food bits. The toilet had so much pubic hair on the seat it was like someone had shaved themselves. There is NO WAY the room had been cleaned. We left and did not sleep there. The lobby was cute and cozy, the lemon water was nice, but that’s it. The staff was not friendly at all.

10

Matthew

1 Jan 2026

·

Stayed 1 night

Great location and clean rooms and hotel

2

Jason

18 Jul 2025

·

Stayed 1 night

I'm really not sure how this hotel is ranked as "Excellent!" I did choose this hotel based on the reviews. Sadly, the reviews didnt match my family's experience. First off, the young man that checked us in was nice and respectful. This should not reflect upon him. I'm sorry, but I cant remember his name. I understand that people's level of cleanliness/tolerance can be a wide range; however, clean is clean and dirty is dirty! Our original room had multiple carpet stains. The shower wasn't very inviting. The AC unit was dirty, and quite possibly had mold. The swimming pool area was not clean either. The vents were full of filth. I tried contacting Hotels.com and of course, you cant get a human on the line. So, this complaint is about them as well. I really wanted to leave the facility and hopefully get refunded. Not being able to reach a person isn't acceptable, Hotels.com. There was no manager on duty, so we were moved to another room. This room was better than the first, but still nowhere close to what a $200+ room should be. With that being said, it doesn't matter what the cost is, people should take pride in their facilities and go above and beyond to ensure that cleanliness is not a guest's concern.

10

Robin

11 Sept 2025

·

Stayed 2 nights

The hotel and our room was super clean. The staff were so welcoming and always asking if we were good or needed anything.

10

Elbert

4 Aug 2024

·

Stayed 1 night

Perfectly clean

10

Tracy

29 Sept 2025

·

Stayed 1 night

Very friendly and easy check in. Very clean room.

2

Laurie

7 Sept 2024

·

Stayed 2 nights

This hotel is filthy! We had reservations for 2 nights, checked in and unpacked everything, returned first night around 10:00, pulled covers back and sheets were slept in among other things and NOT CHANGED! We called front desk and no housekeeping was available so they brought us up new sheets that we had to change ourselves..another room was offered but it was late and we were unpacked. We did not want to stay the second night-why would anyone? I took a shower and as soon as I got in with the water the tub was black-from walking on the carpet. The carpets probably have never been cleaned. We called the manager-who was not there when we left-and they gave us $100 off and STILL CHARGED US THE FULL $250+ FOR THE SECOND NIGHT THAT WE DIDN'T STAY THERE. This place is disgusting-don't stay here!!!!!!

6

John

10 Aug 2023

·

Stayed 2 nights

The hotel is older. Musty smelling when we first got to the room. There was no A/C running in the room at all - it's summertime. Once we got the room to cool off it was better. The curtains are moldy need to be replaced. The room and bathroom were clean.

6

nancy

19 Sept 2025

·

Stayed 2 nights

Woman in charge of breakfast very good! Woman at desk in evenings not very friendly Saw 3 live bugs on bathroom floor

2

Sarah

18 Aug 2025

·

Stayed 1 night

Tried 4 different rooms and they all smelled musty and moldy. One room smelt like animal pee. Hotel is old and dingy. Not what I was expecting

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and functional, but many report very firm mattresses and noticeable traffic or hallway noise. Decor and lighting can feel dated or limited, and some curtains do not fully block outside light.

Related guest reviews

8

Davide

16 Jun 2024

·

Stayed 1 night

Great stay and clean. I do wish the curtains were able to close all the way since there was a streetlight outside of our window. There was no way to block out the light

10

Mary

13 Jun 2025

·

Stayed 2 nights

Great location. Comfortable suite. Good breakfast. Would definitely stay here again.

8

Jeanne

29 Aug 2024

·

Stayed 2 nights

everything was nice and clean. the staff was awesome. the one problem was the extreme traffic noise, it was so loud that I thought the window was open.

2

Shannon

17 Jul 2023

·

Stayed 1 night

The beds are so uncomfortable!!! You can't lay on your side because it is too painful for the hips. We were all hurting the next day and had a horrible night's sleep!

10

Manuel

18 Oct 2025

·

Stayed 1 night

The room was spacious and comfortable. Great free breakfast with lots of options.

6

Franklin

8 Sept 2025

·

Stayed 4 nights

Overall good stay. Clean although older property. Friendly staff. Good breakfast. Only bad thing is they have the hardest mattress on earth. I had to go buy a pillow top mattress cover and then only got some sleep

8

Marcia

6 Nov 2023

·

Stayed 2 nights

Comfort Suites Boone was decent, clean with pleasant staff, tasty breakfast and easy to reach location. There was road work being done which caused quite a bit of traffic backup in front of the hotel during morning and evening rush hours. The beds seemed particularly hard which was unpleasant. They did have a nice indoor pool.

8

Allan

4 Apr 2023

·

Stayed 1 night

room windows seemed to be inferior for stopping noise. Street outside had loud vehicle noise all day and night penetrating the room.

4

Scott

3 Oct 2025

·

Stayed 1 night

Some unprofessional activities around the checkin desk, staff laughed it off. Room smelled of Marijuana when we got there. Rooms have no sound control at all, very loud with traffic. Beds also very hard.

8

Wenyi

3 Mar 2025

·

Stayed 2 nights

Sound proofing is not ideal

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, especially the breakfast team, but front desk professionalism and responsiveness vary. Mid-stay housekeeping is limited to every three days and some requests are missed.

Related guest reviews

6

Jennifer

18 Aug 2024

·

Stayed 1 night

Hotel is in a good location. Nice indoor pool. Cookies at check in. Staff was friendly. Breakfast was great! Room was damp feeling. Carpet feel wet and bathroom floor was slippery. Woke up congested. They appear to have some type of moisture problem. Talked to others and they had the same experience. I wouldn’t stay here again due to this issue.

6

Pauline

6 Nov 2025

·

Stayed 2 nights

Arrived at our room and settled in for the night. Locked the door and put the guard lock in place. Next morning realized the door doesn't lock because the plate on the door jam was not in right place.Was assigned another room. Did not offer to help move. Very disappointed with the service.

10

Bonnie

18 Dec 2025

·

Stayed 2 nights

Friendly staff, clean room, great breakfast, easy parking! I’d stay here again!

8

Mark

4 Nov 2025

·

Stayed 2 nights

evening check in staff lady needs to learn what a hospitality business is... very UN-friendly,. guest seem to be interrupting here personal life. CHECK OUT STAFF IN MORNING WERE GREAT!

4

Janice

17 Oct 2025

·

Stayed 2 nights

The breakfast was fresh and the girl that cleaned up room was always busy cleaning tables and making sure that the food was always checked for needing to restock. The manager needs to train the people at the desk. We had problems checking in with our confirmation number. The manager was not helpful and there were people waiting to check in. She could have used more training on how to make people feel welcomed and work on being a better host.

10

Glen

16 Jan 2025

·

Stayed 3 nights

I stayed here about seven years ago and the front desk lady was amazing then and so I tried it again this time for my daughter‘s 13th birthday trip and they had a different front lady and she was just as amazing. She was so good to my daughter and her friends. Also, the gentleman that worked at the front desk was friendly and helpful. I highly recommend the spot it’s central to everything in Boone and both trips years of apart were wonderful. Everything’s clean and comfy.

8

Erin

30 Dec 2023

·

Stayed 5 nights

The hotel was in a perfect location and our kids loved the pool. We saw a lot of workers, but only a few who were actually working. The breakfast bar was wonderfully maintained and fully stocked. We were there for 6 days and could never get anyone to service our room. We needed the trash emptied, more paper products, and fresh towels. We asked at least 3 times to have the room serviced on Day 4 of our stay. They would say, “You are on the list.” It was never serviced. Other than that issue, we enjoyed our stay.

10

Danny

21 Sept 2024

·

Stayed 1 night

We had a great one night stay. The hotel was one of the best that we have ever stayed at. The Staff was great! I left my jacket in the hotel room after checking out. They promptly notified me and were willing to go out of their way to get it back to me! Thank you!

2

Katie

16 Aug 2024

·

Stayed 2 nights

Probably one of our worst hotel stays - paid for the room, gave my card for incidentals. Room had a used yogurt container and receipts left in it so cleaning wasn’t great. Husband bought two sodas and swiped his card. After that it was all downhill - they then proceeded to do multiple authorization holds on his card (linked to the same checking account) and managed to hold over $800 over the course of 24 hours. The front desk is unprofessional, management is non-existent and they just keep repeating “it’ll fall off” - the only problem with that is every few hours another hold appears. We had to block the card and issue disputes. Last night a return of one of the charges was issued - not a drop of a pending charge, a post void. Our bank recommended closing the card and reissuing at this point and not one apology was given. Bed is hard, shower is full of mildew, breakfast was meh. There are a lot of decent places to stay in Boone - I would look elsewhere unless you want to spend an hour on the phone with your bank.

10

Laura

22 Jul 2025

·

Stayed 2 nights

We came to town for a trip to tweetsie. We had reserved 2 rooms at a different hotel but upon arrival, discovered the pool was closed and had to make a quick pivot. We were relieved to find this hotel was open and had an open pool. Much to our surprise, this hotel had free breakfast (the other one did not). This place was a great stay for us! Customer service was great, the kids loved the breakfast (my son ate his weight in bacon), and we swam 3 times. The remote to our tv wasn’t working and they gave us a new one right away. I noticed lots of cleanliness measures being taken and appreciated that given my own kids who are walking Petri dishes. If we ever come back to town, this will be where we will stay!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for App State, dining, and shopping; also a practical base for nearby ski areas. Some guests experienced traffic noise, congestion when exiting, and tight parking when the hotel is busy.

Related guest reviews

8

Nancy

3 Nov 2023

·

Stayed 1 night

The hotel was nice but it was in an extremely busy area.

10

Sharla

8 Aug 2025

·

Stayed 2 nights

Convenient hotel near App State

10

Richard

11 Jul 2024

·

Stayed 2 nights

Only negative was getting out of property into heavy traffic

10

David

12 Jan 2025

·

Stayed 3 nights

This location is close to places to eat and easy 25 minute drive to and from sugar mountain on a budget.

10

mary

2 Sept 2024

·

Stayed 2 nights

Close to app state

10

Matthew

8 Feb 2025

·

Stayed 1 night

We always stay here when visiting App State. Great location, friendly staff.

10

Richard

13 Aug 2024

·

Stayed 2 nights

Great spot in Boone. So close to App St.

10

Carol

11 Sept 2025

·

Stayed 1 night

Reasonable price. Good location

10

Marina

6 Sept 2025

·

Stayed 1 night

Great location

8

Charles

21 Oct 2023

·

Stayed 1 night

Parking flow around property very limited due to location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for variety and hot options, and the attendants are regularly commended. Occasional complaints mention weak coffee, items not hot, crowding, or a small serving area.

Related guest reviews

10

Carlita

27 Jul 2025

·

Stayed 2 nights

Amazing breakfast! Seriously one of the best.

10

Monica

30 Dec 2024

·

Stayed 2 nights

Everything was great. The only thing to improve would be that the breakfast items that were supposed to be hot, were really rather cold.

10

james

2 Oct 2025

·

Stayed 1 night

The breakfast selection was great. Healthy options were available. But… The he coffee was weak.

10

Bonnie

18 Dec 2025

·

Stayed 2 nights

Friendly staff, clean room, great breakfast, easy parking! I’d stay here again!

6

Laura

13 May 2024

·

Stayed 2 nights

The staff was nice and efficient. The hotel is showing some wear and tear but it was clean. The sign about being green was not readily apparent and we had to request clean towels on day 2. The remote for the tv worked minimally. For the cost of the stay I expect everything to be fully operational. The breakfast was marginal and could be upgraded in qualtiy some.

10

Terry

17 Sept 2025

·

Stayed 2 nights

Everything was Great ! Staff was very friendly. Great Breakfast with waffles.

10

Danny

8 Aug 2024

·

Stayed 2 nights

Everything was very clean and the staff was excellent. The breakfast had everything you needed and coffee and hot chocolate were available at all times. They even provided towels for the pool users. Great customer care!

10

Manuel

18 Oct 2025

·

Stayed 1 night

The room was spacious and comfortable. Great free breakfast with lots of options.

10

Joyce

21 May 2023

·

Stayed 1 night

The breakfast area is to small, otherwise food was excellent and staff was quick to refill the bar.

10

Alisa

13 Aug 2025

·

Stayed 1 night

Easy check in, room was good and breakfast was really good with many options.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $110	3 $110	4 $104	5 $106	6 $224	7 $274
8 $97	9 $98	10 $98	11 $98	12 $98	13 $153	14 $156
15 $89	16 $98	17 $98	18 $98	19 $98	20 $213	21 $217
22 $84	23 $93	24 $93	25 $96	26 $104	27 $196	28 $187
29 $91	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
		1 $100	2 $99	3 $103	4 $166	5 $166
6 $95	7 $95	8 $97	9 $96	10 $153	11 $217	12 $234
13 $91	14 $87	15 $88	16 $88	17 $91	18 $157	19 $157
20 $102	21 $102	22 $111	23 $104	24 $111	25 $180	26 $210
27 $140	28 $141	29 $153	30 $160	31 $178

Comfort Suites Boone - University Area

Prices for Comfort Suites Boone - University Area

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed (Upgrade)

Suite, 1 King Bed with Sofa Bed, Accessible

Suite

Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Suites Boone - University Area

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Suites Boone - University Area

Prices for upcoming dates